Qualtrics
At Qualtrics, our mission is to build technology that closes experience gaps.
Provo, UT, USA

Software Test Engineer II

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Software Test Engineer II


At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

 

Why We Have This Role

Qualtrics is seeking Quality Engineers to join our growing Engineering function in our Mexico City office. If you have a Bachelor’s degree, have 2+ years of engineering experience, and want work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.


How You’ll Find Success

 

You'll find success by proactively engaging with high-functioning teams, honing your technical skills in our stack—including Selenium, Python, JavaScript—and automating testing processes to drive efficiency. Embrace the complexity of our software suite with a solution-oriented mindset, mentor fellow team members to foster a culture of knowledge-sharing, and strategically manage risks to innovate within the testing domain. Your dedication to integrating customer use cases into test plans and your keen eye for product advocacy will ensure you are not just testing software but enhancing the entire user experience


How You’ll Grow

Our Quality Engineering organization’s mission is to build a quality culture championing a delightful customer experience while enabling teams to efficiently bring high quality software to all markets. We do this by engaging early to ensure customer use cases are tested AND fully automated. We also automate the release process to save human effort, reduce mistakes, and speed overall delivery. Our environment uses primarily Selenium, Java, JavaScript, TypeScript, Node.js, Jira, TestRail, Python, Jenkins, Nomad and Docker. In our collaborative culture, you find plenty of opportunities to improve the quality of our software.


Things You’ll Do 

  • Design test plans and test cases for mobile and web applications
  • Find, triage, and document bugs worth fixing
  • Conduct ad-hoc and scripted manual tests
  • Convert manual test cases into automated cases in an existing framework using Python or JavaScript
  • Investigate test failures and customer reports using your technical understanding of the product and tools (such as logs) to narrow down repro issues steps and isolate the root problem
  • Contribute to test frameworks, test tools, and automation for complex, distributed SaaS systems
  • Ensure the product is tested at the appropriate level (unit vs integration vs end to end, API vs UI), reducing unnecessary test cases, intermittent failures, and decreasing execution time.
  • Drive quality processes like bug triage, releases decisions, and feature completion criteria
  • Mentor and develop your other team members.


What We’re Looking For On Your Resume

  • Bachelor's degree in a technical field such as IT, Engineering, Math, Physics or similar with Computer Science coursework or minor. Computer science degree accepted but not required. 
  • 2+ years of professional coding experience with any programming language (prefer experience in Python/JavaScript)
  • 2+ years of relevant experience as part of a test team
  • 2+ years of experience contributing to test automation and frameworks
  • Familiar with front-end technologies (including Selenium-based automation), REST web services and/or constructing database queries
  • Experience applying different software testing techniques, such as equivalence class partitioning, boundary value testing, pairwise testing, etc.
  • An excellent Ad-hoc tester


What You Should Know About This Team 

Our Engineering team is a group of deeply passionate engineers who are breaking new ground in cloud computing and web scalability. We organize and sort terabytes of data and develop solutions used by millions of users every single day. We design products that make sophisticated research simple. Engineering focuses on these tenets: Platform-oriented, API First, Secure, One Product (software developed by many teams is unified into a single, coherent platform), and Quality (Our customers rely on our products to drive their businesses. Our software must work. If a feature is buggy, don’t release it, fix it or take it out.)


The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

 

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

 

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

 

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

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What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

We recognize the importance of a benefit program that focuses on overarching wellness for our team and their families. By providing a robust program, we ensure that our teams can do their best work. This means we've built comprehensive benefit programs for our global teams, curating options to fulfill a wide range of needs and to provide an effective security net for both our team and their dependents.

We use a benefits survey to help shape our benefits programs around what’s important to our people. We listen and aim to create inclusive, equitable packages that support our employees and their well-being. Our benefits include "the usual" - health care options, dental, and vision - alongside strong 401k options and other options like legal services, dependent care FSA accounts, transit FSA accounts, and others. We also have some stars of the show - our global employee assistance program, the global wellness reimbursement, our global mental health benefit, a global benefit for adoption and surrogacy, and the experience bonus program.  

Culture
Partners with nonprofits
We go beyond partnering with nonprofits. For Qualtrics, 5 For the Fight is our company's core nonprofit focus. Discover the whole story at www.5ForTheFight.org. We're #AllIn until cancer gives in.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
In-person all-hands meetings
Every Monday we host our company all-hands. In the offices, there's a breakfast or snack, and we broadcast for everyone who isn't in. Topics range from performance updates to customer visits.
In-person revenue kickoff
President's club
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
In 2020, we launched our global unconscious bias program. We aim to provide our employees with the tools to block and tackle the various types of biases that exist.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
We have ERGS championing people with disabilities, LGBTQ+, Veterans, Underrepresented Minorities, and Women's Leadership Development.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Our Wellness program includes not only an employee assistance program but, starting in 2022, will also include a Wellness bonus that employees can use on services to support their overall wellbeing.
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Equity grants are considered annually based on performance and seniority level, and undergo annual refreshes.
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Qualtrics's parental leave is 6 weeks for all parents. Birthing parents are given an additional 6-8 weeks and have the option to take 2 weeks off before delivery.
Family medical leave
Adoption Assistance
We reimburse up to $10000 for eligible adoption expenses and 6 weeks of paid leave for the parent who is taking the role as the primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
Qualtrics has several events during the year that look to actively include our families, from the annual summer party to welcoming your family on-site for visits.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Qualtrics offers unlimited sick days, which covers not only the employee but immediate family members. Kids are sick? Stay home without burning your vacation days.
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
We serve catered lunch every day!
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Qualtrics's Wellness Reimbursement is $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Home-office stipend for remote employees
Qualtrics's Work From Home Stipend is $750 for new employees to use in their first 45 days of employment.
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We additionally cater snacks to the company all-hands meeting each week. You can expect to find semi-annual swag distributions (summer & winter), as well as swag giveaways in the offices. Our Benefits team has always looked to maximize our benefits. Our benefits packages and workspaces are always subject to revision—but only for the better.

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