Software Test Engineer II

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Qualtrics is seeking Quality Engineers to join our growing Engineering function in our Mexico City office. If you have a Bachelor’s degree, have 2+ years of engineering experience, and want work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

You'll find success by proactively engaging with high-functioning teams, honing your technical skills in our stack—including Selenium, Python, JavaScript—and automating testing processes to drive efficiency. Embrace the complexity of our software suite with a solution-oriented mindset, mentor fellow team members to foster a culture of knowledge-sharing, and strategically manage risks to innovate within the testing domain. Your dedication to integrating customer use cases into test plans and your keen eye for product advocacy will ensure you are not just testing software but enhancing the entire user experience

Our Quality Engineering organization’s mission is to build a quality culture championing a delightful customer experience while enabling teams to efficiently bring high quality software to all markets. We do this by engaging early to ensure customer use cases are tested AND fully automated. We also automate the release process to save human effort, reduce mistakes, and speed overall delivery. Our environment uses primarily Selenium, Java, JavaScript, TypeScript, Node.js, Jira, TestRail, Python, Jenkins, Nomad and Docker. In our collaborative culture, you find plenty of opportunities to improve the quality of our software.

• Design test plans and test cases for mobile and web applications
• Find, triage, and document bugs worth fixing
• Conduct ad-hoc and scripted manual tests
• Convert manual test cases into automated cases in an existing framework using Python or JavaScript
• Investigate test failures and customer reports using your technical understanding of the product and tools (such as logs) to narrow down repro issues steps and isolate the root problem
• Contribute to test frameworks, test tools, and automation for complex, distributed SaaS systems
• Ensure the product is tested at the appropriate level (unit vs integration vs end to end, API vs UI), reducing unnecessary test cases, intermittent failures, and decreasing execution time.
• Drive quality processes like bug triage, releases decisions, and feature completion criteria
• Mentor and develop your other team members.

• Bachelor's degree in a technical field such as IT, Engineering, Math, Physics or similar with Computer Science coursework or minor. Computer science degree accepted but not required. 
• 2+ years of professional coding experience with any programming language (prefer experience in Python/JavaScript)
• 2+ years of relevant experience as part of a test team
• 2+ years of experience contributing to test automation and frameworks
• Familiar with front-end technologies (including Selenium-based automation), REST web services and/or constructing database queries
• Experience applying different software testing techniques, such as equivalence class partitioning, boundary value testing, pairwise testing, etc.
• An excellent Ad-hoc tester

Our Engineering team is a group of deeply passionate engineers who are breaking new ground in cloud computing and web scalability. We organize and sort terabytes of data and develop solutions used by millions of users every single day. We design products that make sophisticated research simple. Engineering focuses on these tenets: Platform-oriented, API First, Secure, One Product (software developed by many teams is unified into a single, coherent platform), and Quality (Our customers rely on our products to drive their businesses. Our software must work. If a feature is buggy, don’t release it, fix it or take it out.)