Software Support Engineer – Photogrammetry
Are you passionate about the intersection of technology and the physical world? We are looking for a dedicated Software Support Engineer to join our expert photogrammetry team in Stuttgart.
Our Stuttgart location serves as a central hub for innovation, where Product Management, Development, Order Administration, and Customer Support collaborate on a single, spacious office floor. We offer a dynamic, team-oriented environment and are seeking a new colleague to help us continue providing world-class service to our global clientele.
What You Will DoAs a key member of our Customer Support team, you will be the bridge between our advanced software solutions and the professionals who use them. Your daily impact will include:
Expert Technical Support: Provide high-level technical consulting and troubleshooting for our photogrammetry software via phone, email, and our dedicated ticket system.
Customer Enablement: Conduct software demonstrations, technical workshops, and training sessions (both remote and onsite) to ensure our users achieve optimal results.
Industry Engagement: Represent our team at trade fairs and industry events, staying connected with the latest trends in the geospatial field.
Collaborative Innovation: Partner closely with Development, Product Management, and Sales to relay customer feedback, report bugs, and actively contribute to future product improvements.
Knowledge Management: Develop and maintain high-quality documentation, develop knowledge AI Agent, base articles, and tutorials to empower our users.
We are looking for a proactive professional with a strong technical background and a customer-centric mindset.
Education: Bachelor’s or Master’s degree in Geodesy, Photogrammetry, Surveying, GIS, or a related technical field.
Technical Proficiency: A solid understanding of photogrammetry principles, concepts, and processing workflows.
Added Value: Experience with 3D modeling, remote sensing, and GIS software is highly desirable.
Experience: Proven background in technical support, consulting, or a customer-facing role, ideally within the geospatial software industry.
Problem Solving: Strong analytical skills with the ability to diagnose complex technical challenges.
Communication: Fluent in both German and English (written and spoken).
Soft Skills: You are highly organized, proactive, and a collaborative team player who thrives in both independent tasks and distributed team environments.
We are committed to transparency and providing competitive compensation for your expertise.
Professional Growth: Access to continuous learning and career development opportunities within a leading global organization.
Work Environment: A collaborative, spacious office culture in Stuttgart that fosters cross-departmental synergy.
Office Location: Stuttgart
Work Mode: This role is based in our Stuttgart office. To maintain the collaborative spirit of our team, four days of in-office presence per week are expected.
Interested? If you are ready to apply your expertise in photogrammetry to help our global customers succeed, we would love to hear from you. Please submit your application through our portal to begin the process.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Join a Values-Driven Team: Belong, Grow, Innovate.
At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.
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Skills Required
- Bachelor's or Master's degree in Geodesy, Photogrammetry, Surveying, GIS, or a related technical field
- Strong understanding of photogrammetry principles and workflows
- Proven background in technical support or consulting within the geospatial software industry
- Fluent in both German and English (written and spoken)
- Experience with 3D modeling and remote sensing
Trimble Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trimble and has not been reviewed or approved by Trimble.
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Equity Value & Accessibility — An employee stock purchase plan with a discount and lookback, plus RSUs in some roles, makes equity participation accessible. The ESPP is often highlighted as a standout part of the package.
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Parental & Family Support — Paid parental leave in the U.S. is characterized as solid and well-regarded. This support is repeatedly positioned as a strength within the broader benefits offering.
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Leave & Time Off Breadth — PTO is described as generous, with some groups using flexible or unlimited models. Paid holidays and flexible time-off approaches contribute meaningfully to work-life support.
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What We Do
Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming industries such as agriculture, construction, geospatial and transportation. For more information about Trimble (NASDAQ:TRMB), visit: www.trimble.com. Trimble products are used in over 141 countries around the world. Employees in more than 30 countries, coupled with a highly capable network of dealers and distribution partners serve and support customers worldwide. As the market leader in most of our businesses, we offer a compelling value proposition to our customers based on productivity, return on investment and environmental stewardship. Come position yourself with an innovative industry leader and position yourself for success.
