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Job SummaryResponsible for leading a team of quality engineers in developing and executing comprehensive manual and automated test plans, performing testing activities to verify functionality, data integrity, security, and overall usability of all digital products. Responsible to lead a team to work closely with Software Engineers, Product Managers, DevOps Engineers, Support Engineers and User Experience Designers across all internal development teams and vended products in the Digital Product Development organization to deliver the highest quality digital products in a timely and cost-effective manner.Job DescriptionLOCATION: UTAH - 9800 S MONROE ST, SANDY UT 84070
FULL-TIME IN-OFFICE NO RELOCATION
To be effective, an individual must be able to perform each job duty successfully.
- Mentors, guides, and coaches other quality engineering team members to ensure they are successful individually and as a team.
- Develops resource strategies, allocates staff and tools as necessary to ensure that all testing commitments are met.
- Establish and oversee robust processes for monitoring software quality. Reviews, evaluates, plans and improves tools, processes, methodologies, and resources.
- Partners and collaborates with project management to ensure alignment with development and project management.
- Keep abreast of external technology trends, technology roadmaps and proactively steer staff development towards right skill-mixes.
- Defines, develops, and implements standards, practices and methodologies to support test plans and test cases for all digital product development.
- Defines and tracks quality related metrics, and creates compliant, auditable processes.
- Implement best practices, test automation coding standards, and documentation with all development teams.
- Partner with our internal IT operations team to assure alignment in approach and best practices.
- Reviews requirements and user acceptance criteria with developers and other quality engineers for consistency and accuracy.
- Plans and conducts analysis, inspections, designs, and tests to ensure the entire team is addressing quality concerns at every stage of the software development life cycle for large and complex multi-tier applications.
- Raise the bar for quality of software delivered through improving and implementing best practices.
KNOWLEDGE, SKILLS, and ABILITIES (These are the minimum qualifications that will be posted with the role which all candidates should have to be considered)
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
- 8 years’ experience in Software Quality Assurance / Quality Engineering.
- 3 years’ experience successfully leading teams and managing employee performance.
- 3 years’ experience working in test automation.
- 3 years’ experience in a Scrum agile environment.
Education
Bachelor’s degree from an accredited institution in computer science, business or related field. Education will be verified. Master’s degree preferred.
Licenses, Certifications, Registrations
Managerial Responsibility
Has managerial responsibility for a group of employees with diversified functions. Policies and practices may be implemented through subordinate supervisors. Estimates personnel needs and assigns work to meet these needs. Supervises, coordinates, coaches and reviews the work of assigned staff. Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy/disciplinary action.
Computer/Office Equipment Skills
- Experience with product management software such as Azure DevOps or Jira, with associated test management tools.
- Experience with software technologies including: HTML/CSS, XML, C#, .NET, MS-Test, MVC, SQL.
- Demonstrated understanding of relational databases and SQL Server.
- Advanced skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
Language Skills
- Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations.
- Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization.
Other Skills and Abilities
- In-depth knowledge of test planning, test case design and test case execution.
- Experience building and refining comprehensive, auditable QA / QE processes.
- Hands on testing of server components, system interfaces and client components.
- Experience in testing web-based client-server systems, web services and desktop-based systems in Microsoft Windows environments.
- Knowledge of Scrum agile development lifecycles and how Quality Engineering applies to the processes.
- Experience with Requirements Reviews with developers, quality engineers, and other stakeholders such as project managers and/or product owners.
- Experience with finding the root cause of defects in a complex Enterprise N-Tiered environment.
- Experience with all phases of software testing (Functional, Integration, Regression, User Acceptance, and Release Management).
- Ability to work both autonomously and collaboratively in a fast-paced environment.
- Self-starter with strong organizing and time management skills and the ability to work productively and efficiently with multiple projects and timelines.
- Adaptive to change, responds positively to altered circumstances or conditions.
- Takes initiative to be a problem solver and provide suggestions to improve processes and efficiencies.
- Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to sit, talk and hear consistently.
Ability to stand, walk, and use hands to handle or reach occasionally.
Vision Requirements
Close vision (clear vision at 20 inches or less).
Distance vision (clear vision at 20 feet or more).
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds occasionally.
Environmental
There are no unusual environmental factors (such as a typical office).
Noise Environment
Moderate noise (business office with computers and printers, light traffic).
***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Skills Required
- At least 8 years of experience in software quality assurance or quality engineering
- At least 3 years of experience leading teams and managing employee performance
- At least 3 years of experience working in test automation
- At least 3 years of experience in a Scrum agile environment
- Bachelor's degree from an accredited institution in computer science, business, or a related field
- Master's degree
- Experience with Azure DevOps or Jira and associated test management tools
- Experience with HTML/CSS, XML, C#, .NET, MS-Test, MVC, and SQL
- Understanding of relational databases and SQL Server
- Advanced Microsoft Office Suite skills, including Outlook, Word, PowerPoint, and Excel
- In-depth knowledge of test planning, test case design, and test case execution
- Experience building and refining comprehensive, auditable QA or QE processes
- Hands-on testing of server components, system interfaces, and client components
- Experience testing web-based client-server systems, web services, and desktop-based systems in Microsoft Windows environments
- Experience with requirements reviews involving developers, quality engineers, project managers, and product owners
- Experience identifying root causes of defects in complex enterprise n-tier environments
- Experience with functional, integration, regression, user acceptance, and release management testing
- Strong written and verbal communication, documentation, presentation, organization, and collaboration skills
Mountain America Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mountain America Credit Union and has not been reviewed or approved by Mountain America Credit Union.
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Healthcare Strength — Company materials indicate substantial employer-paid medical coverage with multiple plan options plus HSA/FSA access. Dental and vision are offered at low employee cost, and income-protection benefits like disability and life insurance are included.
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Retirement Support — A 401(k) with company match is available immediately upon enrollment. Feedback suggests retirement benefits are a dependable cornerstone of the package.
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Leave & Time Off Breadth — The program includes numerous paid holidays and PTO that increases with tenure for both full- and part-time staff. Feedback suggests vacation and holiday benefits are a relative strong point.
Mountain America Credit Union Insights
What We Do
It may be our story, but it's all about you. Mountain America Credit Union first opened its doors in the 1930s with a commitment to guiding our members to achieve their financial dreams. Today, our essence—guidance—remains the focal point of our identity. It’s a purpose-driven identity to ensure that everything we do moves you safely along your journey. Call it a path, a trail, or simply a way through. Sometimes it's arrow straight. Other times it has unexpected twists and turns that require knowledge of the road ahead. From wherever you are to where you see yourself going, there is a clear way forward. It's life's financial journey, and we're here to guide you every step of the way. As your financial partner, we'll help outfit you with the tools for the journey ahead—like convenient, flexible products and services designed around how you really live, as well as sound, timely advice to help steer you around any obstacles. This is your journey. Let's begin together, right here. Equal Housing Lender. Insured by NCUA.
