Software Quality Assurance Analyst

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
 

The Software Quality Assurance Analyst is responsible for responsible for understanding business requirements and flows, creation of test strategy & test case scenarios for execution. Review test results following QA standards ensuring upmost quality of software implementation.  Also, perform tasks in sync with the timely releases of the products. Perform manual testing and collaborate with automation team to drive testing efficiencies for repetitive testing tasks. 

• N/A

• Design and execute Quality Assurance test plan, including the creation of test cases.
• Design and execute User Acceptance test plan, where applicable.
• Collaborate with Automation team to develop automation strategy for repetitive and/or complex tasks.
• Run regressive test scenarios and evaluate results.
• Execute functional, system, and automation tests.
• Work closely with QA team to implement the automation roadmap.
• Troubleshoot and analyze defects found during testing cycles.
• Record, track, and test defects to closure.
• Maintain software testing documentation including, but not limited to standard test plans, test cases, and test scripts.
• Manage own assignments in relation to the project schedule.
• Analyze defined requirements for testability.
• Performs related duties as assigned by supervisor.

• B.S. or B.A. or other related 4-year technical degree required
• 5+ years Quality Assurance experience
• Experience with software development processes including Agile/Lean methodologies, and DevOps concepts, particularly in a CI/CD environment
• Experience testing Mortgage / Financial applications.
• Experience with Continuous Integration methodologies

• Knowledge of Mortgage / Financial applications.
• Familiarity with defect tracking applications (i.e.. Jira)
• Knowledge of Automation frameworks (i.e. Selenium, Azure DevOps preferred)
• Familiarity with at least one web test automation framework (Selenium, Azure DevOps preferred)
• Ability to quickly learn new systems.
• Ability to work effectively under pressure and within deadlines.
• Ability to quickly learn new systems.
• Troubleshooting and analytical skills.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Company Perks:
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Employee Engagement Activities

 Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan 

•  Performance-based Incentives
• Pet Insurance

• Advancement Opportunities

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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