Software QA Engineer

Posted Yesterday
Hiring Remotely in North Carolina, USA
Remote
127K-252K Annually
Mid level
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Design, scale, and own wireless testbeds and topologies; create and execute automated, manual, and system-level QA test plans; analyze Wireshark captures; support firmware engineers to reproduce and investigate bugs; collaborate with release, software, hardware, and product teams to ensure reliable, scalable testing for Wi‑Fi products before launch.
Summary Generated by Built In
The application window is expected to close on: 08/04/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

We are the team behind Cisco Meraki’s award-winning wireless portfolio. We build the cloud-managed access points that make reliable, secure Wi-Fi accessible to everyone, everywhere. Whether you’re an embedded specialist or a cloud-scale enthusiast, the MR team offers the chance to work on a product used by millions of people every single day. Help us simplify everything and build the future of wireless!

Your Impact
  • Design and scale wireless testbed operations to test products and software before market launch.

  • Support firmware engineers in implementing test cases, understanding test results, reproducing and investigating bugs.

  • Collaborate with Functional and Release engineers on the QA team to plan release timelines.

  • Own test topologies and testbeds from topology-diagram inception, to proof of concept testbeds that scale well, all the way to a production test in our release cycle.

  • Collaborate with Software teams (Platform, Features, etc) as well as Hardware and Product Management teams to develop reliable and scalable testing processes for existing and upcoming features.

Minimum Qualifications
  • Bachelor’s degree, combined with 3 years of related experience, or Master's in Computer Science combined with 2 years of related experience.

  • 3+ years of experience in Wi-Fi QA and testing technologies/tools.

  • Experience in computer networking (IPv6, VLANs, DHCP, TCP, UDP, VoIP).

  • Experience in 802.11 wireless standards, channels, and specs on 2.4GHz, 5GHz and 6GHz.

  • Experience in analyzing Wireshark packet captures (wired and wireless) to troubleshoot and identify the root cause of issues.

  • Experience in crafting and delivering automation and manual and system-level QA test plans.

Preferred Qualifications
  • Understanding of Platform architecture and networking concepts.

  • Familiarity with Artificial Intelligence (AI) concepts and applications.

  • Experience on Forwarding and network features testing.

  • Experience or understanding of Networking technologies (Ethernet, Multicast, Virtualization, Netconf, SNMP etc.).

  • Familiarity with network test tools such as iPerf, Ixchariot, Ixia, and Spirent.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $126,500.00 to $182,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$152,500.00 - $252,000.00

Non-Metro New York state & Washington state:

$135,800.00 - $224,400.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Skills Required

  • Bachelor's degree with 3 years related experience, or Master's in Computer Science with 2 years related experience.
  • 3+ years of experience in Wi-Fi QA and testing technologies/tools.
  • Experience in computer networking (IPv6, VLANs, DHCP, TCP, UDP, VoIP).
  • Experience in 802.11 wireless standards, channels, and specs on 2.4GHz, 5GHz and 6GHz.
  • Experience in analyzing Wireshark packet captures (wired and wireless) to troubleshoot and identify root causes.
  • Experience in crafting and delivering automation and manual and system-level QA test plans.
  • Understanding of Platform architecture and networking concepts.
  • Familiarity with Artificial Intelligence (AI) concepts and applications.
  • Experience on forwarding and network features testing.
  • Experience or understanding of networking technologies (Ethernet, Multicast, Virtualization, Netconf, SNMP).
  • Familiarity with network test tools such as iPerf, IxChariot, Ixia, and Spirent.

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength Comprehensive medical, dental, and vision coverage, mental health support via an EAP, and access to on-site or virtual health centers indicate robust healthcare offerings. Wellness programs, fitness resources, and specialized services further reinforce coverage depth.
  • Leave & Time Off Breadth Generous PTO, a global minimum for paid parental leave, and unique programs like company-wide recharge days and paid volunteer time expand time-away options. Additional offerings such as Critical Time Off and adoption assistance add flexibility for life events.
  • Equity Value & Accessibility Restricted stock units and a discounted employee stock purchase plan are meaningful elements of total compensation. The prominence of equity can materially augment overall pay packages alongside salary and bonuses.

Cisco Insights

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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