Software QA Analyst Sr

CompanyFederal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives.
As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change.
For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed

To be considered for this role, candidates must be a U.S. citizen.

Job Profile Summary

Under general direction, this role is responsible for solving complex problems using existing solutions from a new perspective. The role executes the department's quality assurance strategy by understanding system functionality, developing, and maintaining complex test cases to verify requirements compliance, and documenting defects with supporting evidence. Responsibilities include analyzing moderate to complex problems to determine root causes and conducting tests to duplicate issues for troubleshooting.

Essential Accountabilities

Independent Decision Making: Works autonomously with minimal guidance, making sound decisions without needing instructions for routine work. Receives only general directions for new activities or special assignments. References established precedents and procedures but exercises independent judgment. Plans, schedules, and arranges activities to accomplish objectives with work reviewed primarily for completeness.

Test Execution: Prepares and executes manual test cases based on system requirements to ensure product quality and requirements compliance.

Automation & Analysis: May develop and perform automation scripts and analyze results to determine completion states, collaborating with testers, developers, product owners, and technical technicians.

Test Strategy: Plans, develops, and maintains test plans, test cases, and data to ensure alignment with business requirements.

Issue Management: Identifies and prioritizes testing and system behavior issues. Participates in root cause analysis and recommends solutions, collaborating with developers and technical support to isolate defect sources.

Test Optimization: Analyzes test cases to determine efficient and appropriate implementation of automated testing tools.

Education and Experience

• Associates degree and 7 years of related work experience OR

• Bachelor’s degree and 5 years of related work experience OR

• Master’s degree and 3 years of related work experience

Knowledge Areas - Senior Level

• Work within an agile work environment utilizing Scrum or Kanban methodologies

• Understanding of Agile Testing Methodology

• Understands the agile concepts of user stories, velocity and story pointing

• General understanding of Software development

• Knowledge of Programming and scripting language is a plus

• Ability to develop Automation tests a plus

• Microsoft Office Suite (Azure, Excel, Outlook, PowerPoint, Word)

• Ability to perform independent research

Skill Areas - Senior Level

• Creating test cases for functional, regression and user acceptance testing

• Navigating through challenges with defect remediation and demonstrate effective escalation of high severity defects

• Strategic thinking/planning

• Teamwork/collaboration

• Written and verbal communication

• Active listening

• Problem-solving and analytical

• Project management

• Facilitating presentations/public speaking

• Providing a high level of customer service

• Performing routine tasks

• Strives to not only be a good team player but help others to be the same

Location: Cleveland, OH, Columbus, OH, Cincinnati, OH, or Pittsburgh, PA

The expected starting salary range for the Software QA Analyst Senior is between ​$90,500 and $124,400 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers

Physical Demands and General Working Conditions            

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time. 

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to [email protected].

Bank’s Ethics Rules and Drug Testing:

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions.  If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.  

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Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryInformation Technology Family Group

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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