Software Platform Partner III

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office or Remote
Senior level
Other • Analytics • Design
The Role
Serve as a global platform technical and functional expert advising on platform selection, adoption, administration, and best practices. Drive platform knowledge, manage vendor and business relationships, oversee CDE data and AI use, track usage and performance, support Level 3 escalations, and assist with patches, upgrades, contract negotiation, and mentoring.
Summary Generated by Built In

As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 34,000 people, in over 30 countries, dedicated to improving quality of life.

Everyone has an important role to play. With the power of many curious minds, together we can continue to solve the world’s most complex challenges and deliver more impact together.

Role purpose:

Strategic and tactical advisory to ensure the business gets the best value from the portfolio of services and applications

Role description:

•Act as a platform technical and functional expert
•Provide cross-platform consultancy and best practices to global business teams
•Represent Arcadis tech in meetings with vendor enterprise team
•Collaborate with Arcadis operational teams in adoption, pursuits and project delivery
•Oversee administration, maintenance and enable leverage of project data within CDEs including utilizing AI
•Ensure platform knowledge management by reviewing and approving KBAs
Spread knowledge about and drive adoption of best suited applications and platforms for a given task
•Strong soft skills, ability to prioritize, attention to detail, problem-solving and communication skills
•Effective contract management and (re)negotiation where applicable
Assist with application patches, upgrades and enhancements
•Track and forecast platform usage
•Monitor cloud platform performance and desktop application metrics
•Management of Appstore software catalogue
•Act as an escalation contact for Level 3 support queries related to platform

Role accountabilities:

Qualifications & Experience:

Selection of platforms/authoring tools
Strong technical knowledge and understanding of the platforms and portfolio
Ability to independently solve problems and accomplish tasks in a logical, methodical, and time-efficient manner when given high-level tasks or objectives
Very good interpersonal, problem-solving skills with the ability to work independently and in a global team
Project management skills, with the ability to conduct a project from inception to delivery
•Business relationship
•Vendor relationship
•Knowledge and best practices sharing across the tower
•Mentoring of junior team members

Continue your career journey as an Arcadian.

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You do meaningful work, and no matter where your next role in Arcadis takes you, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark; on your career, your colleagues, your clients, your life and the world around you. 

Together, we can create a lasting legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.

Skills Required

  • Selection of platforms and authoring tools
  • Strong technical knowledge and understanding of platforms and portfolio
  • Ability to independently solve problems and accomplish tasks with high-level objectives
  • Very good interpersonal, communication and problem-solving skills
  • Project management skills, able to lead projects from inception to delivery
  • Business relationship management
  • Vendor relationship and contract management, including (re)negotiation
  • Knowledge and best practices sharing across the tower
  • Mentoring of junior team members
  • Administration and maintenance of CDEs, including utilizing AI
  • Assist with application patches, upgrades and enhancements
  • Track and forecast platform usage and monitor cloud and desktop application performance metrics
  • Management of Appstore software catalogue
  • Act as escalation contact for Level 3 support queries related to platform
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The Company
HQ: Amsterdam
31,547 Employees

What We Do

Arcadis is the world’s leading company delivering sustainable design, engineering, digital and consultancy solutions for natural and built assets. We are more than 36,000 architects, data analysts, designers, engineers, project planners, water management and sustainability experts, all driven by our passion for improving quality of life. We exist to find solutions to today’s most pressing challenges, from the impact of climate change to increasing urbanization and digital transformation – all with the goal of improving quality of life for people around the world. You can see this in the work we do for our clients, the opportunities we create for our people, and in our efforts to enhance the communities in which we live and work. We bring together world-class resources and the latest innovative technologies to help define the cities and experiences of tomorrow. Arcadis. Improving quality of life

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