VIP is seeking an enthusiastic, organized, and customer-oriented team player for the role of Software Implementation Specialist on our RAS (Route Accounting System) Installation Team. This team installs a wide variety of beverage software for our distributor customers, including applications that manage pricing, inventory, financials and beverage distribution analytics. In this role, you’ll build direct relationships with existing and new customers, gain hands-on project management experience, and contribute to the enhancement of our growing software solutions.
Position Type: Full Time, Hybrid - will be required to report to our office in Colchester, VT
Primary Responsibilities:
- Learn how to install, use and set-up the various components of VIP Solution Packages and Software
- Successfully understand VIP Software with the knowledge to install and train at VIP customer sites
- Installation Includes: Preparatory data conversion and hardware set-up
- Training Includes: On-site support and customer service to existing customers to include troubleshooting issues, emphasizing training components, managing on-site software upgrades, and communicating with the Software Support Team as well as providing feedback to our various Development Teams
Requirements:
- Must be highly organized and detail-oriented
- Effective communication skills, both written and oral
- Effective at teaching and training in a resourceful way
- Self-motivated with the ability to work independently and as a team player
- Ability to multitask and handle multiple projects and customers
- A desire to learn new technologies and provide innovative ideas in the implementation team
- 30%-50% travel within the US
- Knowledge of beverage distribution is a plus!
Compensation: $22.00 - $25.00/hour (Level 1)
Compensation is based on a variety of factors including skills, experience, and industry background. The range listed here represents our best faith estimate for the role.
Benefits Include:
- Health Insurance
- Vision and Dental Expense Reimbursement
- 401k Match & Employer Contributions
- Life and Disability Insurance
- Health Savings and Flexible Spending Accounts
- Paid Parental Leave
- On-site Child Care Center (VT)
- On-site Fitness Center (VT)
- On-site Health Clinic (VT)
- Discounted Gym Memberships
- Combined Time Off and Floating Holidays
- Flex and Hybrid Schedules
All full time job offers are contingent upon passing a pre-employment drug screening and background check.
Skills Required
- Highly organized and detail-oriented
- Effective written and oral communication skills
- Ability to teach and train customers effectively
- Self-motivated; able to work independently and as a team
- Ability to multitask and manage multiple projects and customers
- Willingness to learn new technologies and contribute ideas
- Ability to travel 30%-50% within the US
- Knowledge of beverage distribution
- Willingness/ability to work hybrid and report to Colchester, VT office
- Pass pre-employment drug screening and background check
What We Do
VIP is the leading technology supplier for brewers, distributors, wineries, soda bottlers, and other companies in the beverage industry. From helping distributors improve their warehouse, delivery, and sales operations, to empowering suppliers to know where their products are and how they’re selling, VIP has the technology and expertise to help these businesses thrive
