The Role
The Software Engineer II will provide remote technical support, troubleshoot systems, document incidents, and perform root cause analysis with a focus on customer service.
Summary Generated by Built In
Responsibilities
Software Engineer II for Intelligrated Systems, LLC in Mason, OH
Responsibilities:
- Provide timely remote technical support to our external and internal customers for their Honeywell Intelligrated material handling systems.
- Troubleshoot electrical mechanical components using electrical drawing and systems manuals, as well as debugging the control systems and databases running on PLC's and servers.
- Utilize sound troubleshooting techniques, strong communications skills, both verbal and written, and a customer service focus.
- Document the steps followed to resolve the incident and create relevant knowledge base articles after the fact.
- Perform root cause analysis for high severity incidents where metrics dictate.
YOU MUST HAVE:
- Qualified applicants must have a Bachelor’s degree or foreign equivalent in Science, Technology Engineering, Math, or a related field, and 5 years of experience in software development.
- Must have 3 years of experience with the following: Debugging C, C++, C# Code; Databases; Linux, QNX, and windows operating systems; Jira and confluence; Automated Material Handling or Automation industries.
- Up to 5% domestic travel required.
- Telecommuting permitted up to 2 days per week.
ADDITIONAL INFORMATION:
- Location: Mason, OH
- 40 hours/week
- Employee Referral Fee: $1500
- If offered employment must have legal right to work in U.S. EOE.
Top Skills
C
C#
C++
Confluence
Databases
JIRA
Linux
Qnx
Windows
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The Company
What We Do
Honeywell is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
