Software Engineering - Senior Manager

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

At Tableau, we are on a mission to help people see and understand data. We create intuitive and powerful analytics software that enables thousands of leading organizations and millions of people around the world to find insights in their data. The Tableau Online Cloud Engineering team is the team to bring the amazing Tableau products into the cloud to serve ever-growing customers. Our Team is a group of passionate developers building automated, reliable systems to continuously deliver Tableau products and services to the cloud with speed, scale, safety, security and cost efficiency. Tableau Online is a fast growing cloud offering, and we are the key team to enable the growth.

As an engineering manager of the Infrastructure Team, you will be leading engineering to ensure Tableau Online can meet its growth goals by building scalable, secure and cost-effective E2E CI/CD and secrets platforms. The Tableau Infrastructure Services team provides the services and operations Tableau Continuous Integration (CI) systems run on. We provide solutions to the development and release teams to enable them to build, test, release, deploy, and operate the amazing Tableau products at scale while optimizing the cost to serve.

What you’ll be doing…

As a leader, you will bring your creativity, and expertise to the team for best practice guidance. You will craft the strategic roadmap strategies and oversee their implementation.

• Design, build and automate processes and systems. Breakdown and estimate work, select and incorporate the appropriate tools and frameworks for the job.

• Proactively monitor system performance, identify bottlenecks, and implement "self-healing" automation where possible.

• Participate in on-call activities, identify and respond to issues affecting the service health, collaborate across teams to mitigate them.

• Build service architectures, SOLID designs, and components of large systems

• Lead and participate in SDLC processes in an Agile team and deal with cross-organizational dependencies.

• Organize and prioritize to help the team stay focused so that they can perform at the best possible level.

• Communicate across teams and engineering groups, navigate difficult conversations, provide feedback (positive and negative) when it’s needed

• Collaborate with Product Management, drive vague strategic requirements and break them down into iterative deliverables.

• Grow teams through mentoring and recruiting top talent from your network.

• Support career development in the AI era; guide engineers from "task execution" to "system architecture," "AI aptitude," and "orchestration."

Who you are

• Team Leader, with an empathetic servant leadership style.

• Team Builder, with the experience to identify and develop strong talent. You build effective teams with a culture of curiosity, collaboration, customer empathy, and focus on results.

• Mentor, coaching, guiding and correcting the team to ensure the team members are supported, unblocked, and empowered to achieve their full potential.

• Engineer-at-heart, skills acquired through years of development experience in an engineering team, understanding modern architecture patterns and engineering practices. It’s preferable if you are an Expert in the infrastructure space, with a strong understanding of file server and database.

• Effective Communicator, to teams and leaders. Cross-organizational project experience in a large organization will be critical to be successful in this role.

• Product owner, knowing how to take high-level strategic requirements and break them down into smaller stories that the team can execute against for iterative development and releases. Technically savvy, to help with prioritization of bugs, feature work, and architectural enhancements.

• Project Manager, with strong Agile practices, along with an understanding of more traditional project management concepts to ensure predictability, transparency, and accountability of deliverables.

• A Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring on board to help us continue to build one of the best companies in the world

 What you have

• BS in Computer Science or a related field or equivalent experience

• 5+ years of industry experience in SaaS or large-scale systems

• 3+ years leading teams of 5+ engineers developing/implementing platforms.

• 3+ years of leading in a highly operational or DevOps team, with on-call culture.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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