You remember the first time you realized that building great software isn’t just about writing elegant code — it’s about building a team that ships it consistently. The moment when a project landed cleanly because the right context was set, the architecture was sound, and the team moved in concert. You didn’t just deliver features — you delivered clarity.
At Fixify, we’re building AI-native IT automation that is redefining how IT works., and we need a Software Engineering Manager who thrives in that player-coach space. Someone who can guide a small, high-impact team while staying close enough to the code to shape architecture, unblock engineers, and raise the bar.
This isn’t a “managing from a distance” role. You’ll be mentoring engineers, breaking down complex problems, and contributing to production systems that directly power our growth. You’ll partner closely with Product and Design, translating ambition into maintainable, reliable software that scales with us.
Your primary customers are your engineering team — who rely on you for context, technical judgment, and support — and our product partners, who count on you to deliver predictable, high-quality outcomes. As Fixify grows, you’ll play a key role in shaping how engineering works: our standards, our rituals, and the way we hold ourselves accountable.
This position is remote-friendly, and you’ll collaborate closely with teammates across Engineering, Product, and Design.
If you care about building strong teams, shipping production systems, and creating engineering environments where people do their best work, we should talk.
What we can do for you:- Give you ownership of a small, high-impact team with meaningful contribution to our product direction.
- Keep you close to the code while growing your leadership scope.
- Provide a collaborative environment where engineering, product, and design operate as true partners.
- Give you room to influence engineering standards, culture, and hiring as we scale.
- Offer real visibility into how your team’s work drives business outcomes.
- Lead and develop a team of software engineers through clear context, mentorship, and structured feedback.
- Stay hands-on in architecture and delivery, contributing to design decisions and production code.
- Partner with Product and Design to translate priorities into well-scoped, executable plans.
- Break down complex initiatives into milestones that support predictable, high-quality delivery.
- Maintain strong engineering standards across code quality, testing, documentation, and operational reliability.
- Identify and address technical risks and process gaps before they impact delivery.
- Help hire and grow the team thoughtfully as Fixify scales.
- Experience shipping and maintaining production systems in a modern tech environment.
- Strong skills in system design, software architecture, and code review.
- Familiarity with cloud platforms such as AWS, GCP, or Azure.
- Experience with CI/CD pipelines, automated testing, and observability practices.
- A proven track record of mentoring and developing engineers.
- Clear, structured communication across both technical and non-technical partners.
- Comfort operating in fast-moving environments with high ownership.
- A thoughtful approach to feedback, performance management, and team culture.
- A deep commitment to building reliable, maintainable, well-crafted software.
What We Do
Fixify is a new take on the IT help desk!! We take on the work that’s bogging internal IT teams down using a combination of tech and talented analysts that deliver an IT help desk experience tailored to each company’s environment, workflows and people.
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