Software Engineering Manager

Posted Yesterday
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Blue Ash, OH, USA
In-Office
Senior level
Logistics • Retail
The Role
The Software Engineering Manager will lead multiple teams, focusing on software design, development, and implementation while enhancing performance and driving strategic alignment in technology services.
Summary Generated by Built In

The Software Engineering Manager for this role will provide engineering leadership across three core, foundational areas that underpin Kroger’s digital platforms. First, the manager will oversee the Search Core domain, which owns the data lakes and data loaders that serve as the backbone of our search platforms. Second, they will lead our A/B testing tools, enabling experimentation and experience optimization across banner. Finally, the role will guide the Frameworks team, responsible for maintaining KTD KroGo and shared Java frameworks that accelerate development through standardized patterns and reusable components. Together, these areas form critical platform capabilities that support scale, innovation, and engineering excellence.

Direct and manage the software design, development, implementation and support of multiple teams and/or their supporting processes to meet organizational expectations. Lead the strategic direction and function as a liaison across the Technology and Digital organization, and business stakeholders. Lead and uphold the associate continuous high-performance process. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety

Responsibilities- Partner & collaborate with engineering peers, product management, product design, & third parties (as appropriate) to prioritize deliverables providing the greatest value to our customers and business
- Hire & manage engineers & application system analysts; assign, direct, & evaluate their work/performance by writing performance reviews & providing feedback
- Present practical input for strategic technology decisions; synthesize complex problems & present simple, practical, reliable, & maintainable solutions
- Drive strategic alignment of system specifications, associate requirements, & project schedules of technology services
- Responsible for systems performance & resolution of production incidents, which may require 24hr/7day week coverage
- Work with Product Management to prioritize, scope & plan business milestones
- Support preparation of technology roadmap & provide input to business roadmap
- Monitor new technologies & trends within the industry
- Improve technology agility facilitating the use & creation of Cloud Services, REST APIs, design patterns, Behavior Driven Development (BDD), Test Driven Design (TDD), Continuous Integration (CI)/Continuous Deployment (CD), version control, proper environment releases, etc.
- Drive root-cause analysis of critical business & production issues to prevent future occurrences as well as review/approve potential solutions
- Establish performance standards & procedures, regulatory compliance & conduct ongoing performance audits & take action
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications

Minimum
- Bachelor's Degree computer science, information systems, or related technical field
- High School Diploma or GED 
- Any understanding of & practice in agile software development & management
- Any experience/familiarity with RDBMS, NoSQL, Big Data technologies
- Any experience with web/app containers such as Apache/Tomcat, Jboss or related skill
- Any direct technical experience in related disciplines
- Any extensive experience building/deploying services and/or applications using: Java, Spring/Spring Boot, REST APIs, Swagger, Node, Azure, GitHub, CI/CD, Kubernetes
- 2+ years of experience in eCommerce, retails systems or high transaction software solutions
- 5+ years of experience in administrative management of technical teams and/ or extended staff
- Excellent communication, collaboration, reporting, analytical & problem-solving skills
- Strong leadership & negotiation skills with business & technical group
Desired
- Master's Degree computer science, information systems, or related technical field
- Any experience developing and/or architecting front-end experiences � React, Swift (native iOS), Kotlin (native Android)
- Any of experience developing and/or architecting cloud-hosted backend services with Azure and/or GCP
- 2+ years of experience in leading engineering teams of 5+ engineers & coaching, mentoring individuals to grow their career

  • Proven experience managing mixed teams of full‑time engineers (FTEs) and contractors, including onboarding, performance management, and day‑to‑day execution.
  • Experience managing vendor and partner relationships, including setting expectations, ensuring delivery quality, and aligning external teams with internal priorities.
  • Demonstrated ability to define clear team goals and success metrics, while also tailoring objectives to support individual growth, career development, and engagement.
  • Strong partnership experience with Product Management and Product Leadership, including co‑owning roadmaps, sequencing work, and balancing near‑term delivery with long‑term platform investments.
  • Hands‑on experience prioritizing engineering excellence, including managing technical debt, improving system quality, and making deliberate tradeoffs to maintain platform health.
  • Track record of identifying and removing blockers, reducing bottlenecks, and improving team throughput and predictability in complex environments.
  • Ability to lead teams through competing priorities while maintaining focus on reliability, scalability, and business outcomes.
  • Drive engineering standards, governance, and CI/CD practices across multiple teams will be well positioned for success. Strong cross‑functional leadership skills, experience modernizing or evolving platform foundations, and prior work in retail, eCommerce, or high‑traffic consumer systems are beneficial for balancing platform stability, developer velocity, and business impact.

 

Nice‑to‑have experience for this role includes exposure to large‑scale search or relevancy platforms, experimentation and A/B testing systems, and ownership of shared internal platforms or frameworks. Familiarity with data‑intensive systems such as data lakes, ingestion pipelines, and event‑driven architectures, along with cloud‑native and distributed system design (e.g., GCP), would be valuable. Experience enabling data science and ML teams through platforms and tooling—rather than direct model development—is also a strong plus.
 

About Us
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you’ll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page

Top Skills

Azure
Big Data
Ci/Cd
Git
Java
Kubernetes
Node.js
NoSQL
Rdbms
Rest Apis
Spring
Spring Boot
Swagger
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The Company
Cincinnati, OH
77,000 Employees

What We Do

At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.

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