Software Engineering Manager

Posted Yesterday
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Cape Town, Western Cape
In-Office
Expert/Leader
Fintech • Payments • Financial Services
The Role
The Software Engineering Manager will lead high-performing teams, drive engineering excellence, and foster a culture of inclusivity while shaping scalable systems and aligning technical direction with business strategy.
Summary Generated by Built In

At Mukuru, we’re not just building software — we’re building financial freedom for over 16 million customers across 50+ countries. Every line of code we write powers real impact across Africa and beyond.

We’re looking for a Software Engineering Manager who thrives at the intersection of technology, leadership, and purpose. If you love building high-performing teams, shaping scalable systems, and solving complex challenges at scale — this could be your next chapter.

 What You’ll DoLead with Purpose
  • Inspire and guide engineering teams with clarity, empathy, and technical credibility.

  • Translate business strategy into scalable technical direction.

  • Drive alignment across multiple workstreams while balancing speed, stability, and innovation.

Build & Grow High-Impact Teams
  • Develop engineers through coaching, mentorship, and meaningful feedback.

  • Create a culture of accountability, ownership, and continuous learning.

  • Champion diversity, inclusion, and psychological safety within your teams.

Drive Engineering Excellence
  • Shape and evolve system architecture to support growth, resilience, and scalability.

  • Elevate engineering standards, best practices, and delivery processes.

  • Identify opportunities for automation, optimisation, and technical innovation.

  • Partner closely with Product, DevOps, and cross-functional leaders to deliver impactful solutions.

Attract & Retain Top Talent
  • Hire exceptional engineers who raise the bar.

  • Foster an environment where engineers feel challenged, supported, and inspired.

  • Promote open communication and transparent decision-making.

 What We’re Looking For
  • 10+ years in software development, with experience leading engineering teams.

  • Strong architectural and system design expertise.

  • Proven experience delivering complex solutions at scale.

  • Deep understanding of Agile, Scrum, and modern SDLC practices.

  • Experience managing multiple teams or large cross-functional initiatives.

  • Relevant IT degree/diploma in Computer Science or related field.

Key Competencies
  • Strategic Technical Leadership

  • Architectural Thinking & Scalability

  • People Development & Coaching

  • Problem-Solving & Decision-Making

  • Stakeholder Collaboration

  • Process Optimisation & Delivery Excellence

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

Top Skills

Agile
Scrum
Sdlc
Software Development
System Architecture
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The Company
Cape Town
1,862 Employees
Year Founded: 2004

What We Do

Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.

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