ABOUT THIS POSITION
The Software Engineering Manager is responsible for managing a team of brilliant Application Engineers and QA resources to build the award-winning products we offer to our clients. Our Managers are willing to jump in and roll their sleeves up in order to get the job done and are certainly highly technical.WHAT YOU'LL DO
Manages all day-to-day activities of the team
Conducts People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action, etc.
Schedules projects and resources, and monitors project timelines; will ultimately be accountable for the success or failure of all team projects
Motivates and provides guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities
Coaches team members, helping them develop into more senior/experienced resources
Works with the Business Product Owners to identify priorities for Application Development and enhancements; acquires resources for projects to fit the current and future needs of the Business
Works closely and cohesively with other Managers within Technology, as well as with key stakeholders in related departments
Helps other Technology Managers set and implement policies and procedures related to application quality, standards, and testing
Technical capabilities are on par with the Lead Application Engineer
Plays an integral part in establishing, driving, and enhancing processes and procedures within the team, and within the Technology department as a whole
Establishes training offerings, suited for individuals’ needs, for them to progress
Establishes priorities for Lead Application Engineers and ensures that they have guidance and coaching in mentoring other team members
Additional duties as assigned
WHAT YOU'LL NEED
7+ years of .NET and SQL Server experience
3+ years’ experience as a Technical Lead/Lead Engineer
Unit Testing experience
Excellent written and verbal communication skills
Ability to work in a very fast-paced environment & welcome change
Highly self-motivated
Ability to work both in team and solo environments
Experience building highly scalable software solutions
Subject Matter Expertise in at least one technical track
Ability to run a team of 3+ team members
Able to plan and initiate multi-quarter projects with a full project team
Bachelor’s degree in related field or equivalent work experience
Preferred Skills:
N-Tier and SaaS development experience is preferred
Prior experience as a people leader
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- 7+ years of .NET experience
- 7+ years of SQL Server experience
- 3+ years of experience as a Technical Lead or Lead Engineer
- Unit testing experience
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment and adapt to change
- Highly self-motivated
- Ability to work independently and collaboratively
- Experience building highly scalable software solutions
- Subject matter expertise in at least one technical track
- Ability to manage a team of three or more members
- Ability to plan and initiate multi-quarter projects with a full project team
- Bachelor's degree in a related field or equivalent work experience
- N-Tier development experience
- SaaS development experience
- Prior experience as a people leader
Waystar Compensation & Benefits Highlights
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Healthcare Strength — Company materials highlight medical, dental, and vision coverage with multiple plan options, mental health resources, wellness initiatives, and HSA/FSA support. Feedback suggests the health offering is a core pillar of a well-rounded package.
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Parental & Family Support — Paid leave for maternity, paternity, and adoption, plus fertility and family-planning support, is consistently emphasized in careers content and filings. These programs position the package as family-friendly across the organization.
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Leave & Time Off Breadth — Offerings include company‑paid PTO with paid holidays and volunteer time off, and some roles reference flexible or unlimited time off. Feedback suggests time‑off programs bolster work‑life balance even as administration may vary by team.
Waystar Insights
What We Do
Waystar harnesses the power of agentic AI, generative AI, and advanced automation to drive meaningful outcomes so providers reach peak financial performance and patients receive care with confidence. The Waystar platform is used by more than 1 million providers and supports over 60% of the U.S. patient population - and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Why Work With Us
Our Waystar values serve as a compass to center our decisions, inspire action, and promote outstanding performance. We are dedicated to providing a diverse, inclusive workplace and fostering a shared sense of belonging.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
