Software Engineering Manager

Posted 7 Days Ago
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Country States, Pájaros Barrio, Bayamón, PRI
In-Office
Senior level
eCommerce • Fashion • Retail
The Role
Lead and grow a software engineering team to design, build, and operate scalable web and backend systems for a high-traffic DTC eCommerce platform. Drive architecture, hiring, delivery, best practices (testing, CI/CD, code review, observability), stakeholder collaboration, and engineer career development while balancing hands-on technical contributions and operational excellence.
Summary Generated by Built In
About Us:
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. 
About the Job: 
The Software Engineering Manager at Comfrt will lead and grow a team of engineers building the high-quality, scalable systems that power our direct-to-consumer experience, as well as internal tools used by teams and departments across the company. You will balance hands-on technical leadership with people management, partnering closely with product, design, and data teams to deliver reliable, performant features that delight our community. This is a role for someone who is passionate about developing engineers, driving engineering excellence, and translating business goals into clear technical roadmaps.
Responsibilities:
  • Lead, mentor, and grow a team of software engineers, fostering a culture of ownership, collaboration, and continuous improvement
  • Set technical direction and drive the architecture, design, and delivery of scalable, reliable systems powering the Comfrt eCommerce experience
  • Partner with product, design, and data teams to define roadmaps, scope projects, and translate business goals into clear engineering plans
  • Manage team execution, including sprint planning, prioritization, and on-time delivery of high-quality features
  • Conduct regular 1:1s, performance reviews, and career development planning to support each engineer’s growth
  • Establish and uphold engineering best practices for code quality, testing, code review, documentation, and observability
  • Own technical hiring for the team, from sourcing and interviewing to onboarding new engineers
  • Drive operational excellence by improving system performance, reliability, and incident response processes
  • Remove blockers and shield the team from distractions while keeping stakeholders informed of progress and risks
  • Balance hands-on technical contributions with leadership responsibilities, staying close to the codebase and key technical decisions
Requirements:
  • 7+ years of professional software engineering experience, with at least 2 years in a people management or team lead role
  • Proven track record of leading, mentoring, and growing high-performing engineering teams
  • Strong technical foundation with hands-on experience building and scaling web and backend systems
  • Experience with modern web technologies and architectures in a high-traffic eCommerce or direct-to-consumer environments
  • Solid understanding of software architecture, system design, APIs, and cloud infrastructure (e.g., AWS, GCP)
  • Demonstrated ability to deliver complex projects on time while managing competing priorities
  • Excellent communication and stakeholder management skills, with experience partnering across product, design, and data
  • Experience establishing engineering best practices, including code review, testing, CI/CD, and observability
  • Familiarity with agile development methodologies and modern team workflows
  • Strong people leadership skills, including coaching, performance management, and career development
  • Experience hiring and building diverse, inclusive engineering teams
  • A bias toward action, ownership, and continuous improvement
  • Experience collaborating closely with QA engineers to define test strategies, triage issues, and ensure quality across the release cycle
  • Experience partnering with UI/UX designers to translate product designs into polished, accessible, and user-friendly interfaces

Why Join Comfrt?

  • Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
  • Work in a supportive, creative environment where your ideas and growth are valued.
  • Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products! 
  • Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.

Comfort is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Skills Required

  • 7+ years of professional software engineering experience with at least 2 years in a people management or team lead role
  • Proven track record of leading, mentoring, and growing high-performing engineering teams
  • Hands-on experience building and scaling web and backend systems
  • Experience with modern web technologies and architectures in high-traffic eCommerce or direct-to-consumer environments
  • Solid understanding of software architecture, system design, APIs, and cloud infrastructure (e.g., AWS, GCP)
  • Demonstrated ability to deliver complex projects on time while managing competing priorities
  • Excellent communication and stakeholder management skills, partnering across product, design, and data
  • Experience establishing engineering best practices including code review, testing, CI/CD, and observability
  • Familiarity with agile development methodologies and modern team workflows
  • Strong people leadership skills including coaching, performance management, and career development
  • Experience hiring and building diverse, inclusive engineering teams
  • Bias toward action, ownership, and continuous improvement
  • Experience collaborating closely with QA engineers to define test strategies and ensure release quality
  • Experience partnering with UI/UX designers to translate designs into accessible, user-friendly interfaces
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The Company
HQ: San Francisco, CA
51 Employees
Year Founded: 2022

What We Do

Comfrt is a fast-growing direct-to-consumer (DTC) apparel brand focused on blending mental wellness, inclusivity, and elevated comfort into its products, aiming to build a supportive community. They offer stylish, functional clothing designed to inspire relaxation and promote well-being.

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