When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Why We Have This Role
How You’ll Find Success
- Technical Depth: You aren't afraid to get into the weeds. You can hold your own in architecture discussions and understand the "how" behind the "what."
- Decisive Leadership: You lead with clarity, running efficient Scrum processes and challenging developer estimates to ensure the team hits its milestones.
- People-First Mentality: You find fulfillment in coaching and unblocking direct reports, fostering a high-functioning environment for your engineers.
- Strategic: You ensure no existing functionality is lost.
- Collaborative Influence: You build seamless bridges between UX designers, product managers, and backend services to keep the Qualtrics Text Analytics vision unified.
How You’ll Grow
- AI Integration at Scale: Gain hands-on experience leading the implementation of NLP and AI-driven features in a production enterprise environment.
- Change Management Mastery: Lead a high-stakes modernization effort that involves shifting user behavior from manual syntax to natural language.
- Multi-Site Leadership: Refine your ability to manage and culture-build across geographically distributed teams (Provo and Seattle).
Things You’ll Do
- Modernize the Rule-Editing Experience: Deliver the next generation rules-based Text Analytics project by successfully transitioning the Qualtrics Text Analytics platform from a legacy stack to a modern, AI-infused architecture.
- Drive Team Velocity: Execute high-functioning Scrum ceremonies, removing bottlenecks and ensuring technical estimates are accurate and ambitious.
- Elevate Engineering Talent: Manage the career growth and performance of 6-7 engineers, balancing technical mentorship with effective people management.
- Ensure Feature Parity: Lead the team in a wholesale UX revamp that maintains 100% of existing functionality while adding natural language capabilities.
- Bridge Cross-Functional Gaps: Align with UX and Product stakeholders to translate a complex modernization vision into actionable technical roadmaps.
What We’re Looking For On Your Resume
- 4-5 years of People Management experience: You have a proven track record of leading engineering teams through complex delivery cycles.
- 10+ years of software development experience.
- Technical Fluency: You have a strong background in software development and can deeply understand the technical details of what your team is building.
- Preference for Experience with AI/NLP Integration: Ideally, you’ve worked on products that leverage Natural Language Processing or integrated AI natively into the user experience.
What You Should Know About This Team
- Strong Technical Foundation: You’ll be working with senior engineers who are deeply invested in the architecture and system design.
- AI-First Innovation: We aren't just "adding" AI as a bolt-on; we are rewriting our core interface to be AI-native from the ground up.
- High-Touch Collaboration: You’ll have dedicated UX and Product Management resources integrated with the team to ensure we build with a customer first mindset.
Our Team’s Favorite Perks and Benefits
- Modern Workspace: Beautiful offices in Seattle or Provo designed for collaboration and focus.
- Comprehensive Wellness: Premium health coverage and wellness programs to ensure our team stays healthy and balanced.
- Annual experience bonus: Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have.
- Variable allowances for wellness, meals, transportation, and more.
- Cutting-Edge Tech: Access to the latest tools and hardware needed to build AI-infused enterprise software.
For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.
Top Skills
What the Team is Saying
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
