The Role
Manage a team of engineers developing AI-driven features, ensure adherence to best practices, and foster a culture of innovation and learning.
Summary Generated by Built In
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery. The AI Support team at WHOOP is responsible for delivering an exceptional support experience to our prospective and current, leveraging cutting-edge AI technologies.
As an Engineering Manager at WHOOP, you will have technical and people management responsibilities. On the technical side, you will work closely with product management to carefully design experience and across all software teams to successfully enable your team to deliver. You will support the team in developing technical designs, architecture, and operational excellence needs. You will ensure that the engineering team adheres to best practices and standards for software development.
On the people management side, you will manage and mentor a team of cross-skilled engineers across backend, AI, iOS and Android and provide regular performance feedback, and ensure professional development and growth. You will work to foster a culture of innovation, teamwork, psychological safety, and continuous learning. You are responsible for promoting a positive work environment where all team members feel valued, supported, and empowered to do their best work.
RESPONSIBILITIES:
- Guiding and managing a team of cross-skilled engineers responsible for developing features ranging from AI features across internal and external use cases
- Collaborating with cross-functional teams to ensure the successful delivery of these features.
- Managing third-party vendor, both technology and relationship
- Defining technical strategy, architecture, and design for product features
- Ensuring the engineering team adheres to best practices, standards, and processes for software development, testing, and deployment
- Driving continuous improvement initiatives to optimize the engineering team's productivity, quality, and efficiency
- Providing mentorship, guidance, and coaching to team members to ensure their professional development and growth
- Fostering a culture of innovation, teamwork, psychological safety, and continuous learning
QUALIFICATIONS:
- Experience building AI products
- Experience as a software developer with experience operating in a management role
- Strong technical skills in Applied AI, software development, testing, and deployment
- Excellent communication, interpersonal, and management skills
- Passion for wearable technology and a desire to work in a fast-paced startup environment
- Experience managing an AI product at scale is a plus
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000-$215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP.
Skills Required
- Experience building AI products
- Experience as a software developer with management experience
- Strong technical skills in Applied AI and software development
- Excellent communication and interpersonal skills
- Passion for wearable technology and startup environment
- Experience managing AI products at scale
What the Team is Saying
Josh
Lead Designer
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Manan Dedhia
Field Quality Manager
Anahis
Staff Tech Lead - Mechanical Engineering
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WHOOP Compensation & Benefits Highlights
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Parental & Family Support — Policies include 18 weeks of paid parental leave plus two additional weeks to support return-to-work. Feedback suggests this depth of leave is a standout element of the package.
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Wellbeing & Lifestyle Benefits — Offerings span medical/dental/vision, mental-health support, a $500 wellness stipend, daily meals, onsite gym/recovery tools, commuter benefits, and free WHOOP memberships. These wellness-forward perks collectively signal strong everyday support for employees’ health and lifestyle.
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Equity Value & Accessibility — Stock options are granted at hire and ownership is emphasized as part of total rewards. Feedback suggests this equity component is valued alongside cash compensation.
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The Company
What We Do
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.
Why Work With Us
At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.
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WHOOP Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
4 days a week
