The Role
Lead Salesforce-focused engineering teams to elicit requirements, design scalable solutions, build integrations, implement data pipelines (SSIS), apply data science and predictive models, use Lightning/LWC, Apex and integrations (SOAP/REST), and leverage AI (Einstein/GPT/ChatGPT). Mentor scrum teams, document artifacts, and represent offshore teams to deliver projects using Agile/Waterfall.
Summary Generated by Built In
Requisition Number: 2364561
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives
- Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis
- Worked towards preparation of requirements management plan, business and functional requirement documents
- Created data flow diagrams and process flow diagrams to facilitate better system understanding
- Follow project plans for executing projects using Agile as well as Waterfall
- Methodologies to ensure the project are delivered on time and beyond customer expectations
- Utilize data science techniques and tools to analyze, interpret, and draw insights from large datasets
- Develop predictive models and algorithms to solve complex business problems
- Implement and maintain data pipelines using SSIS
- Work with Salesforce Einstein and GPT to enhance customer experience and drive sales effectiveness
- Collaborate with cross-functional teams to design, implement, and evaluate data-driven solutions
- Stay current on industry trends and best practices in data science, Python programming, and Salesforce technologies
- Document the various project artifacts to ensure that these are following best practices and are delivered to the customer on time
- Designing and providing scalable solutions for Applications & practice needs
- Managing & Mentoring Scrum Team and Project Team
- Building Capability Decks for the practice
- Representing Offshore Team
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- 7+ years of overall experience in Software Development
- 5+ years of relevant Salesforce Experience
- 2+ years of experience in lightening/LWC
- 2+ years of experience as a technical lead
- 1+ years of ChatGPT , Prompt engineering experience
- Solid Salesforce experience in customization
- Solid Experience in Building Integrations
- Experience in leading teams
- Knowledge of Salesforce Einstein and GPT is a plus
- Proven solid analytical and problem-solving skills
- Good understanding of Sales, Service & Community Clouds
- Good understanding of SFDC object and able to defining custom objects
- Apex, Visualforce, Triggers, Process Builder, Approval Process, Reports, Dash Boards, Integration (SOAP & REST), Canvas APP, Sharing and Security Models
- Requirement elicitation
- Proven ability to define the Application Intent & Artifacts
Preferred Qualifications:
- Architect certification
- Health Cloud
- UI Experience ,Any JS Framework(JQuery, Angular JS,CSS )
- Sales & Service Cloud Certifications
- Python or Node.js
- Devops pipeline setup using Jenkins, GitHub and scripting languages in Jenkins
- Tooling or metadata API experience
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- 7+ years overall experience in software development
- 5+ years relevant Salesforce experience
- 2+ years experience with Lightning / LWC
- 2+ years experience as a technical lead
- 1+ years ChatGPT / prompt engineering experience
- Implement and maintain data pipelines using SSIS
- Solid Salesforce customization and building integrations
- Experience with integrations (SOAP & REST)
- Apex, Visualforce, Triggers, Process Builder, Approval Process, Reports, Dashboards, Canvas App
- Salesforce sharing and security models
- Good understanding of Sales, Service and Community Clouds
- Ability to define SFDC objects and custom objects
- Requirement elicitation and preparation of business/functional requirement documents
- Proven analytical and problem-solving skills
- Experience leading and mentoring teams / managing scrum team
- Proven ability to define application intent and artifacts
- Knowledge of Salesforce Einstein and GPT
- Architect certification
- Health Cloud experience
- UI experience and JS frameworks (jQuery, AngularJS, CSS)
- Sales & Service Cloud certifications
- Python or Node.js
- DevOps pipeline setup using Jenkins, GitHub and scripting in Jenkins
- Tooling or metadata API experience
Optum Compensation & Benefits Highlights
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Healthcare Strength — Health coverage offers copay and HSA medical options with dental, vision, company‑paid life and disability, and free or low‑cost virtual visits. Feedback suggests the offering is comprehensive and competitive on paper.
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Parental & Family Support — Time off and family supports include PTO, eight paid holidays plus a floating day, six weeks paid parental leave, up to two weeks paid caregiver leave, Bright Horizons back‑up care, and adoption assistance up to $10,000. Feedback suggests these resources are meaningful for caregivers and family needs.
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Retirement Support — Savings programs include a 401(k) with employer match (after one year, vesting after two) and a 10%‑discount Employee Stock Purchase Plan. These programs bolster long‑term financial security when combined with other savings resources.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
