The Role
Lead Salesforce engineering efforts: elicit and document requirements, design scalable Salesforce solutions, build integrations and data pipelines, apply data science/Python and GPT/Einstein capabilities, mentor scrum teams, manage delivery using Agile/Waterfall, and maintain project artifacts and DevOps pipelines.
Summary Generated by Built In
Requisition Number: 2373272
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualification:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives
- Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis
- Worked towards preparation of requirements management plan, business and functional requirement documents
- Created data flow diagrams and process flow diagrams to facilitate better system understanding
- Follow project plans for executing projects using Agile as well as Waterfall
- Methodologies to ensure the project are delivered on time and beyond customer expectations
- Utilize data science techniques and tools to analyze, interpret, and draw insights from large datasets
- Develop predictive models and algorithms to solve complex business problems
- Implement and maintain data pipelines using SSIS
- Work with Salesforce Einstein and GPT to enhance customer experience and drive sales effectiveness
- Collaborate with cross-functional teams to design, implement, and evaluate data-driven solutions
- Stay current on industry trends and best practices in data science, Python programming, and Salesforce technologies
- Document the various project artifacts to ensure that these are following best practices and are delivered to the customer on time
- Be able to define the Application Intent & Artifacts
- Designing and providing scalable solution for Applications & practice needs
- Managing & Mentoring Scrum Team and Project Team
- Building Capability Decks for the practice
- Representing Offshore Team
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Undergraduate degree or equivalent experience
- Architect certification
- Sales & Service Cloud Certifications
- 7+ years of overall experience in Software Development
- 5+ years of relevant Salesforce experience
- 2+ years of experience in lightening/LWC
- 2+ years of experience as a technical lead
- 2+ years of experience in data science, Python programming
- 1+ years of experience in FSL
- 1+ years of ChatGPT , Prompt engineering experience
- Experience in leading the teams
- Solid Salesforce experience in customization
- Solid experience in Building Integrations
- UI experience, any JS Framework (JQuery, Angular JS,CSS )
- Tooling or metadata API experience
- Knowledge of Apex, Visualforce, Triggers, Process Builder, Approval Process, Reports, Dash Boards, Integration (SOAP & REST), Canvas APP, Sharing and Security Models
- Knowledge of requirement elicitation
- Knowledge of Health Cloud
- Knowledge of Python or Node.js
- Knowledge of Devops pipeline setup using Jenkins, GitHub and scripting languages in Jenkins
- Good understanding of Sales, Service & Community Clouds
- Good understanding of SFDC object and able to defining custom objects
- Proficiency in SSIS and experience with data integration techniques
- Demonstrated solid analytical and problem-solving skills
Preferred Qualification:
- Knowledge of Salesforce Einstein and GPT
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Undergraduate degree or equivalent experience
- Architect certification (Salesforce Architect)
- Sales & Service Cloud Certifications
- 7+ years overall experience in Software Development
- 5+ years relevant Salesforce experience
- 2+ years experience in Lightning/LWC
- 2+ years experience as a technical lead
- 2+ years experience in data science and Python programming
- 1+ years experience in Field Service Lightning (FSL)
- 1+ years experience with ChatGPT and prompt engineering
- Experience leading teams
- Salesforce customization experience
- Experience building integrations (SOAP & REST)
- UI experience with JS frameworks (jQuery, AngularJS) and CSS
- Tooling or Metadata API experience
- Knowledge of Apex, Visualforce, Triggers, Process Builder, Approval Processes, Reports, Dashboards, Canvas App, Sharing and Security Models
- Knowledge of requirement elicitation
- Knowledge of Health Cloud
- Knowledge of Python or Node.js
- DevOps pipeline setup experience using Jenkins, GitHub and scripting in Jenkins
- Good understanding of Sales, Service & Community Clouds
- Ability to define custom SFDC objects
- Proficiency in SSIS and data integration techniques
- Demonstrated analytical and problem-solving skills
- Knowledge of Salesforce Einstein and GPT
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
