Software Engineering Associate Analyst
Position Overview
We are looking for enthusiastic and detail-oriented college graduates to join our Production Support team. In this role, you will help ensure the smooth operation of business-critical applications by monitoring systems, identifying issues, and supporting day-to-day application operations. This is a great opportunity to gain hands-on experience in application support, system monitoring, and incident handling while learning industry best practices in a real-time production environment.
Responsibilities:
• Be a team contributor in a team of Engineers and Analysts in triaging technical and functional issues.
• Day-to-day ticket triage (coding skills), monitoring the ticket queues.
• Debugging production issues using Java / Spring Boot.
• Conduct regression checkouts, both ad hoc and planned.
• Create, coordinate, and track the resolution of stories required for fixing tickets.
• Monitoring jobs and reacting to job issues.
• Release checkout POCs.
• Ad hoc data research.
• On-call support, night shifts, available to work in one of four shifts. Rotation over weekends, with weekday comp offs.
- Knowledge on OpenShift / AWS Cloud technologies.
Qualifications:
• College degree (Bachelor) in related technical areas or equivalent work experience.
• Basic knowledge of any of the following technologies: Java, TypeScript, MongoDB, Cloud technologies (AWS preferably)
• Strong analytical skills.
• Demonstrated ability to perform root cause analysis and suggest rectification options.
- Having any certifications is an added advantage
Preferred Qualifications:
• College degree (BE or BTech)
- Preferably Computer background.
Industry / Domain Experience Needed:
• Ability to navigate a geographically diverse team and communicate effectively.
• Familiarity with cloud-based architecture and its usage in complex applications.
• Passion for analysis and learning to grow, adapting to a fast-changing environment.
Location & Hours of Work
- Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate
- Primarily based in the Innovation Hub in Hyderabad, India
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Skills Required
- Bachelor's degree in a related technical area or equivalent work experience
- Basic knowledge of Java
- Basic knowledge of TypeScript
- Basic knowledge of MongoDB
- Basic knowledge of Cloud technologies (AWS preferred)
- Knowledge of OpenShift
- Debugging production issues using Java / Spring Boot
- Strong analytical skills
- Ability to perform root cause analysis and suggest rectification options
- Willingness to work on-call, night shifts, and weekend rotations
- Familiarity with cloud-based architecture used in complex applications
- Ability to navigate geographically diverse teams and communicate effectively
- BE or BTech degree (preferably Computer background)
- Certifications (added advantage)
Cigna Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cigna and has not been reviewed or approved by Cigna.
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Strong & Reliable Incentives — Strong bonus outcomes are frequently highlighted, with annual bonuses described as really good alongside above-average salary levels. Stock or long-term incentive elements are also noted as part of the overall package in some roles.
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Leave & Time Off Breadth — Time-off benefits are portrayed as a meaningful part of total rewards, including generous PTO and flexibility that can enhance the perceived value of compensation. Flexible work-from-home arrangements are repeatedly linked with satisfaction about the overall package.
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Healthcare Strength — Health coverage is described as broad in design, with preventive care often covered at no charge in-network and options like virtual care and wellness incentives. A large provider network and strong digital tools are positioned as practical advantages when using benefits.
Cigna Insights
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind. As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable. Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
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