We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.
Sutherland was founded 39 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.
Sutherland is seeking a Software Engineer to play a key role in the development, customization, integration, and deployment of enterprise software solutions focused on risk management, fraud prevention, financial technology, and data-driven platforms. This role requires a strong technical background in software development, problem-solving, and cross-functional collaboration. The ideal candidate will work closely with Engineering, Data Science, Product, and Customer Support teams to deliver scalable, high-quality solutions for enterprise customers.
The Software Engineer performs a wide range of duties including some or all the following:
- Develop, configure, customize, and implement software features according to technical specifications and enterprise software standards.
- Design, build, test, and maintain scalable software solutions and integrations.
- Collaborate with cross-functional teams to support implementation activities and ensure successful software deployment.
- Identify, troubleshoot, and resolve technical dependencies, defects, and performance issues.
- Work with Engineering teams to develop third-party integrations and optimize deployment processes.
- Partner with technical and data teams to implement analytics, automation, and machine learning solutions when applicable.
- Participate in technical discussions, architecture reviews, code reviews, and problem-solving sessions.
- Contribute to deployment activities, monitoring, and continuous improvement initiatives.
- Support software deployments across multiple environments and occasionally collaborate across time zones when required.
- Advanced English proficiency (B2 or Higher)
- 3–5+ years of experience in Software Engineering, Software Development, Solution Engineering, or related technical roles.
- Strong programming skills with experience in languages such as Java, Python, SQL, PL/SQL, or similar technologies.
- Experience working with relational and/or NoSQL databases (PostgreSQL, MySQL, Oracle, MongoDB, etc.).
- Hands-on experience with Unix/Linux environments, scripting, and troubleshooting.
- Familiarity with cloud technologies (AWS, Azure, or GCP), containerization, DevOps practices, CI/CD pipelines, and deployment tools.
- Solid understanding of APIs, web services, networking concepts, ETL processes, and distributed systems.
- Strong analytical and troubleshooting skills with the ability to investigate complex technical issues.
- Excellent communication skills with the ability to collaborate effectively across technical and non-technical teams.
- Ability to work independently, manage multiple priorities, and thrive in fast-paced environments.
- Experience working with analytics, machine learning, or data-driven platforms is a plus.
- Previous exposure to financial services, banking technologies, payments ecosystems, fraud prevention, risk management, compliance, or enterprise software environments is preferred.
- Strong quantitative and problem-solving skills with a customer-focused mindset.
Hybrid work model: 3 days working from home and 2 days onsite at our Torre Krystal offices in Bogotá.
Skills Required
- Advanced English proficiency (B2 or Higher)
- 3-5+ years of experience in Software Engineering or related technical roles
- Strong programming skills in Java and/or Python
- Proficiency with SQL and PL/SQL
- Experience with relational and/or NoSQL databases (PostgreSQL, MySQL, Oracle, MongoDB)
- Hands-on experience with Unix/Linux environments and scripting
- Familiarity with cloud platforms (AWS, Azure, or GCP)
- Experience with containerization and DevOps practices, including CI/CD pipelines
- Solid understanding of APIs, web services, networking concepts, ETL, and distributed systems
- Strong analytical and troubleshooting skills
- Excellent communication and cross-functional collaboration skills
- Ability to work independently, manage priorities, and operate in fast-paced environments
- Experience with analytics, machine learning, or data-driven platforms
- Previous exposure to financial services, payments, fraud prevention, risk management, or enterprise software
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
