Software Engineer – Team Specializing in Improving User Experience for Associates
Join our team at Fidelity Investments as a Senior Full Stack Engineer in the Associate Experience Desktop group, working alongside dedicated and versatile professionals! This position allows you to develop user experiences for our Workplace Investing (WI) Contact Centre associates, enabling them to offer exceptional customer service.
Crafting an outstanding associate experience is a top priority for WI. Within the Services Associate Experiences Product Area, our mission is to build a platform that delights users, anticipates their needs, and scales optimally. You will contribute to a microservices-based ecosystem, supporting critical production applications and driving digital reuse through shared capabilities across the Associate Desktop landscape.
This role involves collaborating with five or more multi-functional teams to deliver platform-level capabilities, ensuring flawless integration and consistent user experiences.
What You Bring
Expertise
- Bachelor’s or postgraduate degree in a technology-related field.
- 2+ years of hands-on software development experience.
- Passion for crafting and optimizing outstanding end-user experiences.
- Experience in building front-end applications and mid-tier services.
- Strong teamwork skills, with experience in developing, deploying, and supporting key applications.
Technical Skills
- Solid understanding of modern application architecture and evolving technologies.
- Proficiency in modern SPA JavaScript frameworks (Angular preferred; also Vue, React).
- Extensive experience with: Java, Spring Boot, Spring Core, restful Web Service; Kubernetes orchestration
- Familiarity with API management tools (Swagger, OpenAPI) and integration technologies (Java Camel).
- Strong front-end skills: Angular, JavaScript/TypeScript, Node, NPM, HTML, CSS/SASS, RxJS.
- Testing and tooling experience: Jasmine, Karma, Storybook, Playwright.
- Alignment with principles of object-oriented building, secure development, and composition patterns.
- CI/CD expertise: Jenkins Core, Maven, pipeline maintenance.
- Deep understanding of Docker and cloud platforms (AWS preferred).
The Value You Deliver
- Engineering Excellence: Upholding high standards and improving efficiency through guidelines, ensuring our solutions are world-class.
- Time Management: Successfully prioritizing tasks, delegating smartly, and meeting deadlines consistently.
- Production Support: Providing third-level support when needed to ensure platform stability and performance, contributing to a flawless user experience.
Top Skills
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products.
Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
