Software Engineer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We are the Payments Engineering Foundation — a dedicated engineering operations and tech-sustenance team powering PayPal’s global payments ecosystem. Our mission is to provide world-class engineering support across the entire Payments Engineering organization, ensuring reliability, scalability, and seamless performance.
As a 24/7 live support team, we manage and safeguard the stability of more than 1 billion transactions per month across PayPal, Braintree, Venmo, and 70+ external ecosystem partners. Every day, we ensure the timely processing and settlement of more than $4 billion in Total Payment Volume (TPV), serving customers and merchants worldwide.
This job implements tasks within the Software Development Lifecycle (SDLC), follows internal conventions and procedures, makes technical decisions, collaborates with peers and project leads, and contributes to code and design reviews.

Job Description:

Essential Responsibilities:

• Implements tasks within the Software Development Lifecycle (SDLC), receiving structure and oversight from more experienced staff
• Follows well-established internal conventions and standard procedures
• Understands internal standards & processes an applies them to make technical decisions
• Collaborates with peers, manager, and project lead to gain understanding of tasks and review solutions
• May contribute to code & design reviews

Expected Qualifications:

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

In Your Day-to-Day Role You Will:

• Drive Key Initiatives and KPIs
  Lead critical initiatives that directly impact the reliability and performance of PayPal’s payments ecosystem, gaining hands-on experience across the paymentsdomain every day.
• Manage Critical Incidents
  Collaborate with domain owners, external partners, and vendors to triage and resolve high-priority production issues swiftly and effectively, minimizing impact on customers and merchants.
• Analyze and Resolve Complex Issues
  Conduct in-depth root cause analysis of bugs and incidents, delivering timely and sustainable fixes to maintain uninterrupted service.
• Champion Innovation and Continuous Improvement
  Challenge the status quo by introducing creative, data-driven, and automation-led solutions to enhance operational efficiency and resilience.
• Develop High-Quality, Scalable Code
  Write clean, efficient, and reusable code that supports automation frameworks and system enhancements without unnecessary complexity or abstraction.
• Demonstrate Ownership and Accountability
  Manage workload independently, take end-to-end ownership of assigned components, and reliably resolve time-critical situations with professionalism and precision.
• Communicate with Impact
  Effectively present technical issues, findings, and proposed solutions to varied audiences, fostering understanding and alignment across teams.

What do you need to bring:

• 3+ years of experience in software product development using Java, Spring Boot, and SQL.
• Hands-on exposure to GCP, Python, DataProc, and scripting (any language) is a plus.
• Proven ability to collaborate and communicate effectively with external partners, processors, and vendors.
• Strong time management skills with the ability to handle multiple priorities and deliver results under pressure.
• Excellent problem-solving and analytical abilities with a focus on root-cause identification and sustainable fixes.
• Experience in developing, debugging, and troubleshooting complex, distributed, or multi-tier applications.
• Ability to triage and resolve production issues independently, demonstrating command over PayPal’s product and system ecosystem.
• Prior involvement in operational detection, monitoring, and P0/P1 incident management activities.
• Strong business acumen and communication skills, capable of bridging technical depth with customer and stakeholder needs.
• Resourceful and collaborative, with the ability to assess impact, prioritize effectively, and drive faster resolutions that delight customers.
• Experience identifying gaps in applications, monitoring, processes, or products, and providing both short-term solutions and long-term improvements in partnership with product and technology teams.
• Familiarity or hands-on experience with machine learning algorithms is preferred, especially in the context of automation and intelligent issue detection.

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The US national annual pay range for this role is $100,500 to $173,250

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.