It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
We're looking for an IC2 Full Stack Software Engineer to join our platform team. You'll work on building and maintaining critical microservices, developing modern user interfaces, and integrating with ServiceNow. You'll own features end-to-end, from backend API design to frontend implementation, while mentoring junior team members and contributing to architectural decisions.
Key Responsibilities
- Design, develop, and maintain backend microservices in Java with focus on scalability, performance, and reliability
- Build responsive, user-friendly interfaces using modern frontend frameworks (React, Angular, or similar)
- Develop and optimize PostgreSQL database schemas and queries
- Integrate platform services with ServiceNow using REST APIs and webhooks
- Write clean, testable code with strong emphasis on unit and integration testing
- Participate in code reviews, architecture discussions, and technical design documents
- Troubleshoot production issues and optimize system performance
- Mentor junior engineers and lead small feature initiatives
- Collaborate with product, design, and other engineering teams on requirements and implementation
- Contribute to documentation, runbooks, and knowledge sharing
Experience & Skills
- Required 3-5 years of professional software development experience
- Required Strong Java experience (Spring Framework, Spring Boot preferred) for backend development
- Required Production experience with microservices architecture and distributed systems
- Required Frontend development experience with modern JavaScript frameworks (React, Angular, Vue, or similar)
- Required Database design and optimization with SQL (PostgreSQL experience preferred)
- Required Strong understanding of REST APIs and HTTP protocols
- Required Experience with version control (Git) and CI/CD pipelines
ServiceNow Integrations & Platform Knowledge
- Preferred Experience integrating with ServiceNow platforms and APIs
- Preferred Familiarity with ServiceNow data models and best practices
- Preferred Understanding of enterprise integration patterns
Technical Competencies
- System design and architecture principles
- Testing methodologies (unit, integration, end-to-end)
- Database optimization and query performance tuning
- RESTful API design and implementation
- Authentication and authorization mechanisms
- Understanding of containerization (Docker) and orchestration (Kubernetes)
- Monitoring, logging, and debugging production systems
Soft Skills
- Clear communication and ability to document technical decisions
- Collaborative mindset with ability to work in cross-functional teams
- Problem-solving attitude with attention to detail
- Initiative to learn new technologies and improve existing systems
- Ability to mentor and support team members
- Project ownership and accountability
Nice-to-Have Qualifications
- Experience with cloud platforms (AWS, GCP, Azure)
- Familiarity with message queues (RabbitMQ, Kafka)
- GraphQL experience
- Mobile development experience
- Open source contributions
- Experience with agile/scrum methodologies
- Knowledge of security best practices (OWASP, encryption, etc.)
- Experience with API gateway and rate limiting
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Skills Required
- 3-5 years of professional software development experience
- Strong Java experience
- Experience with Spring Framework or Spring Boot
- Production experience with microservices architecture and distributed systems
- Frontend development experience with React, Angular, Vue, or similar JavaScript frameworks
- Database design and optimization using SQL; PostgreSQL preferred
- Strong understanding of REST APIs and HTTP protocols
- Experience with Git and CI/CD pipelines
- Experience integrating with ServiceNow platforms and APIs
- Familiarity with ServiceNow data models and best practices
- Understanding of enterprise integration patterns
- System design and architecture knowledge
- Unit, integration, and end-to-end testing experience
- Database optimization and query performance tuning
- RESTful API design and implementation experience
- Understanding of authentication and authorization mechanisms
- Understanding of Docker and Kubernetes
- Experience monitoring, logging, and debugging production systems
- Clear communication and technical documentation skills
- Ability to collaborate in cross-functional teams
- Ability to mentor and support team members
- Experience with AWS, GCP, or Azure
- Familiarity with RabbitMQ or Kafka
- GraphQL experience
- Mobile development experience
- Open source contributions
- Experience with agile or Scrum methodologies
- Knowledge of OWASP, encryption, and security best practices
- Experience with API gateways and rate limiting
What the Team is Saying
ServiceNow Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and prescription benefits alongside HSA support, counseling, and an employee assistance program. Affordable insurance, mental‑health resources, and wellness support are cited as particular strengths in the U.S.
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Leave & Time Off Breadth — Time off includes 12 paid holidays and vacation that increases with tenure, reaching about 20 days after five or more years. Some teams also offer flexible or unlimited PTO, though practical usage can depend on workload and manager expectations.
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Equity Value & Accessibility — Equity programs such as RSUs, an employee stock‑purchase plan, and stock discounts are described as valuable parts of total compensation. Bonuses and annual increases further enhance the package for many roles.
ServiceNow Insights
What We Do
As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Why Work With Us
By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.
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ServiceNow Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.
