Meet the Team
The Architecture and Cloud Excellence (ACE) Team drives all lifecycle processes and systems anchored on delivering the best customer and partner experience. From Market-to-Lead and Lead-to-Opportunity to Renew-to-Booking and Support-to-Advocacy, we build the platforms that power Cisco’s business. We are responsible for the SmartBonding platform, which enables Cisco’s customers and partners to synchronize their ITSM tickets seamlessly with Cisco’s internal systems.
Your Impact
As a Full Stack Cloud Engineer on the SmartBonding platform, you will have a multifaceted impact on our development activities. You will design, build, and deploy Mule APIs and Angular-based UIs, ensuring our platforms are scalable and efficient. You will work closely with architects and multi-functional teams to solve complex technical problems, handle cloud infrastructure, and drive quality through automation. This role is perfect for a creative engineer who thrives in an agile environment and is passionate about cloud-native development and system integration.
- Design, build, and deploy Mule APIs and Angular UIs for the SmartBonding platform.
- Participate in the full software development lifecycle, including planning, requirements gathering, development, and quality assurance.
- Drive QA automation by preparing MUnits, maintaining automated regression suites, and conducting load and performance testing.
- Solve incidents, identify root causes, and implement preventive measures to ensure system stability.
- Collaborate with global teams to address complex challenges across public cloud environments.
Minimum Qualifications
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or Information Technology.
- 4–8 years of professional experience in architecting, designing, developing, and implementing APIs (Mule) and cloud solutions (AWS).
- Proven hands on experience with AWS assets, including S3, OpenSearch, and MongoDB Atlas.
- Experience with CI/CD tools such as Jenkins and GitHub CP.
- Experience driving test automation using UiPath and conducting performance/load testing using JMeter.
Preferred Qualifications
- Knowledge of Salesforce API and Salesforce Architecture.
- Certifications in MongoDB, MuleSoft, or Open-Source technologies.
- Strong communication and project management skills with the ability to work collaboratively across multiple time zones.
- Proven ability to adapt to new technologies and solve complex problems.
- Familiarity with agile development and testing methodologies.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- Bachelor's or Master's degree in Computer Science, Computer Engineering, or Information Technology.
- 4-8 years professional experience architecting, designing, developing, and implementing APIs (Mule) and cloud solutions (AWS).
- Hands-on experience with AWS assets including S3, OpenSearch, and MongoDB Atlas.
- Experience designing, building, and deploying Mule APIs and Angular-based UIs.
- Experience with CI/CD tools such as Jenkins and GitHub CP.
- Experience driving test automation using UiPath and conducting performance/load testing using JMeter.
- Knowledge of Salesforce API and Salesforce Architecture.
- Certifications in MongoDB, MuleSoft, or open-source technologies.
- Strong communication and project management skills; ability to work across multiple time zones.
- Familiarity with agile development and testing methodologies.
- Proven ability to adapt to new technologies and solve complex problems.
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
-
Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
-
Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
-
Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
.png){kind=logo}
