Who We Are:
At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.
We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.
We're experts who speak like humans. Ready to build what's next? #JoinTheBand
What You'll Do:
- Design, build, and operate services that power inbound/outbound call control, BXML processing, webhooks, and real-time media (e.g., WebSocket media streaming, WebRTC endpoints via BRTC).
- Contribute to APIs and SDKs (REST, webhooks, SDKs across Node, Python, Java, and others) that developers use to build voice applications.
- Work cross-functionally with product managers, senior engineers, and support teams to ship features like conferencing, TTS/IVR, call recording and transcription, and answering machine detection.
- Troubleshoot and improve the performance, reliability, and scalability of high-volume, low-latency voice infrastructure.
- Participate in code reviews, design discussions, and on-call rotations; write tests and documentation to a high bar.
- Use AI tools effectively across the development lifecycle, holding AI-generated code to the same security, style, and compliance standards as human-written code.
What You Need:
- 2–4 years of professional software engineering experience, ideally with distributed systems or APIs operating at scale.
- Proficiency in Java (or a comparable statically typed language) and comfort working with REST APIs, webhooks, and asynchronous/event-driven systems.
- Familiarity with cloud infrastructure (AWS or similar) and SQL/relational data stores.
- Solid debugging and analytical skills — able to trace issues through multi-service, real-time systems.
- Clear communicator who can collaborate with both technical and non-technical stakeholders.
- Eagerness to learn telecom/real-time media concepts (SIP, WebRTC, media streaming) — prior experience is a plus, not a requirement.
Bonus Points:
- Experience with real-time communications technologies: WebRTC, SIP, RTP/media streaming, or VoIP.
- Exposure to monitoring/observability tooling (e.g., Datadog) and infrastructure as code (Terraform).
- Familiarity with modern CI/CD practices (e.g., GitHub Actions).
- Experience with high-throughput, low-latency systems or telecom/CPaaS platforms.
The Whole Person Promise:
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
- 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
- All new hires receive four weeks of PTO.
- PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
- Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
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Skills Required
- 2-4 years of professional software engineering experience, ideally with distributed systems or APIs operating at scale
- Proficiency in Java or a comparable statically typed language
- Experience with REST APIs, webhooks, and asynchronous or event-driven systems
- Familiarity with cloud infrastructure such as AWS or similar
- Familiarity with SQL or relational data stores
- Solid debugging and analytical skills for multi-service, real-time systems
- Clear communication and ability to collaborate with technical and non-technical stakeholders
- Experience with WebRTC, SIP, RTP/media streaming, or VoIP
- Experience with monitoring and observability tools such as Datadog
- Experience with infrastructure as code such as Terraform
- Familiarity with CI/CD practices such as GitHub Actions
- Experience with high-throughput, low-latency systems or telecom/CPaaS platforms
Bandwidth Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bandwidth Inc. and has not been reviewed or approved by Bandwidth Inc..
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Healthcare Strength — Health coverage is described as company‑paid for employees and families in U.S. locations, contributing to a standout benefits package.
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Leave & Time Off Breadth — Generous PTO, protected time away through a PTO embargo, extra Mahalo Moments days, and a dedicated volunteer day emphasize meaningful time off.
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Parental & Family Support — Paid parental leave, adoption assistance, and family‑oriented offerings such as onsite early‑childhood care at the Raleigh HQ reinforce a family‑friendly approach.
Bandwidth Inc. Insights
What We Do
Bandwidth is a software company that’s transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible. Haven’t heard of Bandwidth? You’ve probably used one of our products before. We power some of the most important communications technologies on the market today—names like Google, Skype and Ring Central to name a few. At Bandwidth, we’ve got a passion for doing things the other way—imagining what they could be and uncovering opportunities to take a new approach to create what should be. We’re out to disrupt the century-old rules of the telecom industry—and that means doing things differently in every area of our business. It’s in the way we treat our people, and how we create with our customers. Whether our engineering teams are crunching code during all-night hack-a-thons or our team members are competing in a Big Idea competition, we love to dive in and get our hands dirty. No idea at Bandwidth is too big or too small, and every voice gets a listen. Our folks have diverse backgrounds from all over the world. Crave innovation? We live for it. No one here is getting a blue ribbon for shaking their head and agreeing with the higher ups. At Bandwidth, we don’t hold back. We speak our minds, share our ideas—and let them soar. We think, we dream, we reimagine what’s possible…because we know that’s the only way we can unlock remarkable value. And that’s what really gets us fired up.
