Introduction: A Career at HARMAN Automotive
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.
- Engineer audio systems and integrated technology platforms that augment the driving experience
- Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
- Advance in-vehicle infotainment, safety, efficiency, and enjoyment
About the Role
As an MPS – Site Reliability Engineer (SRE), you will play a critical hands-on role in ensuring the reliability, availability, and performance of a SaaS platform. You will work closely with DevOps teams and business units to resolve production disruptions, improve monitoring, and strengthen Site Reliability and DevOps practices across the organization.
What You Will Do
- Monitor application performance and infrastructure metrics in a 24/7 operational model.
- Perform first-level analysis and troubleshooting of production issues using traces, metrics, and dumps from APM tools.
- Collaborate with DevOps teams to maintain and improve infrastructure and platform stability.
- Develop basic automation and scripts to generate operational and performance reports.
- Prepare, analyze, and present performance and reliability metrics to stakeholders.
- Participate in and lead incident and problem management calls.
- Analyze historical data to identify trends, perform problem clustering, and support root cause analysis.
What Makes You Eligible
- Bachelor’s degree in Computer Science / Electronics & Communication / Electrical Engineering or a related engineering discipline.
- 3 to 6 years of experience supporting production systems in a SaaS or enterprise environment.
- Experience working in incident and problem management processes.
- Hands-on exposure to Linux-based operating systems (Ubuntu / Red Hat preferred).
What You Need to Be Successful
- Experience monitoring 24/7 SaaS environments with a solid understanding of Infrastructure & Platform (I&P) management.
- Basic working knowledge of Cloud platforms and Kubernetes.
- Working understanding of Docker and container orchestration (Kubernetes) for troubleshooting.
- Strong understanding of monitoring and observability tools; Datadog experience is a strong plus.
- Basic scripting skills for troubleshooting and automation.
- Good understanding of networking fundamentals: TCP/IP, HTTP, DNS, IP addressing, VPN, especially in cloud setups.
- Experience debugging production-level issues using logs, traces, metrics, and dumps.
- Ability to analyze data manually and create meaningful reports and insights.
- Strong communication skills to collaborate effectively with cross-functional teams.
Bonus Points if You Have
- Hands-on experience with Datadog or similar APM and observability tools.
- Exposure to cloud networking concepts in AWS, Azure, or GCP.
- Experience contributing to SRE or DevOps maturity initiatives.
- Experience using tools such as Jira, Mattermost, and Confluence.
- Prior experience in automation of monitoring or reporting workflows.
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Access to cutting-edge technologies and tools
- Recognition and rewards for outstanding performance through BeBrilliant
- Chance to work with a renowned German OEM
- You are expected to work all 5 days in a week in office
If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Skills Required
- Bachelor's degree in Computer Science / Electronics & Communication / Electrical Engineering or a related engineering discipline
- 3 to 6 years of experience supporting production systems in a SaaS or enterprise environment
- Experience working in incident and problem management processes
- Hands-on exposure to Linux-based operating systems (Ubuntu / Red Hat preferred)
Harman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harman and has not been reviewed or approved by Harman.
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Healthcare Strength — Healthcare coverage is described as comprehensive, often including medical, dental, and vision plans, with HSAs/FSAs and disability or life insurance also referenced. Wellbeing support such as EAP access and onsite occupational health services is also part of the package in some regions.
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Wellbeing & Lifestyle Benefits — Lifestyle-oriented benefits include employee product discounts and region-specific perks like free fruit deliveries, Cycle to Work schemes, and meal coupons or allowances. Flexible schedules and work-from-home options are also part of the overall offering where roles and projects allow.
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Fair & Transparent Compensation — Pay is repeatedly characterized as solid or market-aligned for many roles, with salary payments described as consistent and on time. Compensation is also tied to performance in some accounts, reinforcing a perception of basic fairness for a portion of employees.
Harman Insights
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
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