Software Engineer - Medior

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

We have a great new opportunity for someone early in their career to join our Knowledge development team based in Budapest, Hungary.

As a Software Engineer at Genesys, you will be joining a collaborative global team of like-minded people who thrive on technical problem solving and relish design challenges.
Working in an agile team environment, our teams are full-stack, with capabilities to deliver full features across frontend, backend, eventing, and storage layers.
Genesys software engineers think through implementation details of scale, security and usability.

You will be part of a team building new features, ensuring scalability and availability of the entire platform and delivering high-quality code. We write code in Java/Python/JavaScript/TypeScript/Angular, so you will mainly get to learn and gain experience with these technologies.

Responsibilities:
•      Take part in designing scalable and high-availability cloud-based systems, state of the art web apps

•      Learn AWS technologies and what a Microservice architecture is
•      Understand principles of continuous integration of software and follow currently established patterns
•      Help execute upon our quality strategy: learn different levels of automated software testing and use them
•      Exchange ideas and knowledge with other engineers about solutions to software engineering problems
•      Learn and work with a top-notch tech stack, including AWS.
•      Work closely with a team of talented people
•      Get to know the global leader in cloud customer experience and contact center solutions
•      Be part of something that has never been done: contribute to the creation of a new software category to help our partners deliver empathetic and hyper personalized customer experiences
•      Learn what it means to take ownership, how an agile development team works and how to communicate transparently

Requirements:
•      Deeper understanding of software engineering

•      At least two years of work experience with backend programming languages (preferably Java)

•      Be a fast and eager learner
•      Strong analytical, critical thinking
•      Good written and verbal communication skills in English

Nice to have:
•      Previous work experience with AWS Lambda/Dynamo or other AWS services

•      Knowledge of frontend software engineering and programming languages (e.g. JavaScript, TypeScript, Angular)

What do we offer:

·       The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1

·       The best of both worlds: the stability of a multinational company and the flexibility and speed of a startup company

·       Keep you in the loop: complete support and transparency from our global and local leaders.

·       An A-team: talented and experienced professionals you can grow professionally with and an open & inclusive community

·       Career development: we will support your professional growth because your goals are important to us

·       Flexibility: we are open to candidates being eventually office based in Budapest, remote workers long term or a mix of both, but Hungary based 

·       Empathy: your well-being is our priority. You will have extra days off in August and October, and extra time off to volunteer to help a cause close to your heart

·       Cafeteria, health insurance, life insurance, learning center to improve yourself, language courses, gym, vitamin bar, company cafe with our own barista.

And a fabulous new HQ from near Nyugati Railway Station at Budapest

Not the right role for you? Join our Talent Community below to stay connected and be the first to hear about suitable future opportunities.

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If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.