Search the 127 jobs at Genesys

The Account Executive will focus on developing new market opportunities in Greenfield accounts, utilizing prospecting tools, managing a robust sales pipeline, and collaborating with marketing and BDRs. Responsibilities include strategic account planning, targeted campaigns, and maintaining CRM discipline while acting as a brand ambassador.

The Senior Customer Success Manager will manage a portfolio of Enterprise customers, establishing long-term relationships and ensuring they achieve their customer experience goals through strategic advice and product adoption. Responsibilities include creating Customer Success Plans, conducting Executive Business Reviews, and collaborating with internal teams for customer onboarding and retention.

As an Account Executive, you will drive revenue growth by acquiring new business, collaborating with the sales team, developing lead generation opportunities, building strong customer relationships, and helping partners maximize ROI with Genesys solutions.

The Senior Account Executive is responsible for driving revenue growth by managing and closing Enterprise sales opportunities, supporting sales through presentations, and increasing the pipeline through demand generation. They need to have a deep understanding of customer environments and maintain knowledge of Genesys products and industry trends.

The Senior Conversion Rate Optimization Specialist leads A/B testing and personalization strategies for Genesys.com, managing optimization efforts to enhance traffic, conversion, and engagement. Responsibilities include analyzing user journeys, creating CRO reports, partnering with teams for dynamic content, and continuously testing new methods to improve customer experiences.

The Analytics Manager, Global Web at Genesys is responsible for managing analytics reporting for the Genesys.com website, focusing on scaling analytics platforms to measure traffic, conversion, and engagement. The role involves creating dashboards, translating data insights, optimizing tagging, conducting web audits, and collaborating with stakeholders on performance improvements.

The Global Paid Media Specialist will manage and optimize digital demand generation channels such as paid social, paid search, and programmatic display. Responsibilities include performance analysis and reporting, campaign management, and cross-functional collaboration to drive campaign success and achieve growth. The candidate will analyze KPIs, optimize campaigns, and support global paid media strategies.

The Customer Success Onboarding Specialist collaborates with customers to facilitate onboarding using a proven methodology, ensuring they realize value from Genesys solutions. Key responsibilities include executing onboarding steps, coordinating processes with cross-functional teams, providing best practices, and monitoring customer requests to drive onboarding efficiency and success.

The Principal Data Analyst will enhance customer support efficiency by utilizing CX data for strategic decision-making. Collaborating with cross-functional teams, this role involves delivering actionable insights and impactful presentations. Responsibilities include data collection, cleansing, analysis, KPI tracking, and predictive analytics to drive operational goals and process improvements.

The Senior PS Consultant will deploy technical solutions and provide support for Genesys Cloud capabilities, working with Project Managers and customers. They will deliver implementations, manage customer environments, provide training, and ensure efficient project delivery while maintaining high utilization on billable projects.

The Senior Customer Success Manager at Genesys is responsible for managing a portfolio of customers, ensuring their success in utilizing the Genesys Cloud platform. This role involves establishing relationships, developing Customer Success Plans, driving adoption of services and features, conducting reviews to track progress, and collaborating with various teams to enhance customer satisfaction and retention.

The Senior Solution Consultant showcases Genesys' technology solutions to senior executives, creates custom demonstrations, and develops strategic business solution roadmaps. This role involves understanding customer needs, navigating obstacles in deals, and staying updated on technology trends to drive customer success.

The Senior Account Executive drives revenue growth by managing sales opportunities and bringing in new business from prospects and customers. Responsibilities include coordinating resources, managing the sales campaign, and developing competitive knowledge. Excellent communication and negotiation skills are essential for aligning Genesys solutions with client needs.

As a Senior Sales Operations Manager at Genesys, you will support the UKI sales team by optimizing sales strategies, enhancing productivity through CRM systems, and influencing senior leadership. Your role includes driving operational excellence, implementing sales processes, and collaborating with cross-functional teams to align resources and planning.

The Senior Account Executive drives revenue growth by acquiring new business and managing existing accounts. Responsibilities include managing sales opportunities, supporting sales through presentations, increasing pipeline, and maintaining in-depth product knowledge. They articulate Genesys solutions to align with client needs and coordinate resources throughout the sales cycle.

The PS Consultant will deliver Genesys Cloud solutions, offering technical implementation support and expertise, while collaborating with Project Managers and the Customer Care organization, and providing technical training as needed.

The IT Endpoint Engineering Manager leads the Endpoint team, overseeing engineering of desktop environments including Windows, MacOS, and Ubuntu. Responsibilities include team development, hands-on project involvement, strategy development, and collaboration with stakeholders to enhance endpoint solutions and ensure security and compliance.

As a Mid-Market Account Executive at Genesys, you'll be responsible for driving growth through managing and developing customer relationships, engaging in complex sales cycles, and collaborating with teams globally. You'll take ownership of dedicated accounts and manage a sales pipeline while working closely with value-added reselling partners.

The Sr Sales Operation Manager will lead operational execution across sales organizations, optimize productivity, and support GTM strategy. Responsibilities include consistency in Lead to Cash processes, creating performance insights, and fiscal planning, while collaborating with senior sales executives and cross-functional teams.

The Senior Account Executive will drive revenue growth through acquiring new customers and expanding existing relationships within large enterprises. Responsibilities include account planning, identifying customer needs, and providing strategic guidance while managing the entire sales pipeline and overcoming objections.