The Sr. IT Services Manager leads IT service teams, oversees incident management, ensures service quality and compliance, and drives improvement initiatives across Genesys offices in EMEA.

The Developer will gather requirements, enhance data pipelines, optimize models, and produce insights for clients while collaborating globally.

The Principal Consultant - Data Engineering interfaces with business customers to gather requirements, design data pipelines, and work with teams to optimize models and data integrity. They leverage tools like AWS and Elasticsearch to enhance data-driven decision-making for clients, ensuring high-quality reporting and continuous improvements in processes.

Manage incident communications, coordinate technical responses, analyze incident trends, and collaborate with engineering teams for problem resolution.

The Senior Account Executive drives growth in state and local government markets, managing client relationships and aligning technologies with customer needs for improved services.

The Legal Operations Specialist will manage the eBilling platform, provide billing support, resolve billing inquiries, oversee vendor management, and develop data analytics for spend analysis. This role involves onboarding law firms and maintaining oversight of the billing process to support the Legal department’s strategic goals.

The Staff Product Manager will develop and execute strategies for customer onboarding and adoption of Genesys Cloud, collaborating with cross-functional teams to enhance customer experience and product features.

The Senior Software Engineer designs, develops, and maintains high-performance software and data solutions, collaborating with cross-functional teams, optimizing application performance, leading junior engineers, and ensuring security best practices.

The Senior Data Engineer will design and maintain data pipelines, collaborate with cross-functional teams, and guide junior engineers while optimizing data solutions.

As a Quality Assurance Software Engineer Intern, you'll collaborate with UI Developers to design, test, and maintain features, while gaining exposure to leadership in a flexible work environment.

The Solutions Consultant supports pre-sales activity by providing technical support, creating presentations, collaborating with sales, and advising on solutions to improve customer operations.

The Software Engineer will design, develop, and test features for the Genesys Cloud product using AWS microservices, ensuring quality and integration.

The CX Advisory Consultant will advise customers on digital and AI strategies in CCaaS transformation, ensuring successful adoption of Genesys solutions.

Manage and optimize enterprise tools and platforms, resolve issues, improve processes, and enhance user experience through automation and collaboration with teams.

The Senior Product Designer will lead the design of user-centered interfaces for enterprise applications, focusing on visual excellence and collaboration with cross-functional teams.

Lead the development of large-scale EMR pipelines using Spark and Airflow to enhance cloud analytics at Genesys, mentoring junior engineers.

Manage strategic accounts, ensure customer satisfaction, coordinate teams for seamless delivery, and drive product adoption and growth.

The Senior Manager, Global Partner Programs will oversee global partner strategies, manage partner performance, compliance, and annual partner planning, ensuring alignment with company goals.

As a Senior UX Designer, you'll lead design projects, mentor others, collaborate with teams, and synthesize user research into actionable design solutions.

Lead the development of software features in a data-intensive cloud platform, solve technical challenges, mentor junior developers, and optimize CI/CD pipelines.