As a Software Engineer within Ford's Customer Service Division (FCSD) Technology organization, you will design, develop, and support cloud-native applications that power critical customer service experiences.
You will work as part of Agile product teams building scalable, secure, and high-performing solutions using modern technologies such as Java, Spring Boot, React, Angular, Google Cloud Platform (GCP), and DevSecOps practices.
This role offers opportunities to participate in application modernization, cloud transformation, AI-enabled development, and continuous improvement initiatives that support Ford's digital transformation strategy.
ResponsibilitiesApplication Development
- Design, develop, test, deploy, and maintain enterprise applications using modern full-stack technologies.
- Build responsive user interfaces using React or Angular.
- Develop backend services and APIs using Java, Spring Boot, REST APIs, and microservices.
Cloud Engineering
- Participate in cloud-native application development and modernization initiatives on Google Cloud Platform (GCP).
- Support scalable, resilient, and secure cloud architectures.
DevSecOps & Quality
- Build and maintain CI/CD pipelines.
- Implement security best practices throughout the software development lifecycle.
- Develop automated tests and promote code quality standards.
- Apply Test-Driven Development (TDD) methodologies where appropriate.
Production Support
- Investigate production issues and perform root cause analysis.
- Participate in application monitoring, incident response, and on-call support rotations.
- Ensure system reliability and operational excellence.
Collaboration
- Work closely with product managers, architects, designers, and engineering teams.
- Participate in Agile ceremonies including sprint planning, reviews, and retrospectives.
- Contribute to code reviews, design discussions, and continuous improvement initiatives.
AI-Enabled Development
- Leverage AI-assisted development tools and engineering practices to improve productivity, quality, and delivery efficiency.
- Support adoption of modern software engineering practices enabled by Generative AI technologies.
Technical Skills
- Strong proficiency in Java and Spring Boot.
- Experience developing REST APIs and microservices.
- Front-end development experience using ReactJS and/or Angular.
- Strong understanding of SQL and relational databases.
- Experience with Git, CI/CD, and Agile development methodologies.
- Experience with automated testing frameworks and Test-Driven Development (TDD).
- Understanding of cloud technologies, preferably Google Cloud Platform (GCP).
- Knowledge of DevSecOps principles and secure software development practices.
- Familiarity with AI-assisted development tools and software engineering best practices.
Professional Experience
- 3–5 years of hands-on software development experience.
- Experience in application design, development, testing, deployment, and production support.
- Proven ability to build and maintain enterprise-scale applications.
Preferred Qualifications
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
- Experience with containerization technologies such as Docker and Kubernetes.
- Experience with observability and monitoring tools.
- Experience supporting cloud-native production applications.
- Experience working in large-scale Agile product organizations.
- Exposure to Generative AI technologies and AI-powered developer productivity tools.
Skills Required
- Strong proficiency in Java and Spring Boot
- Experience developing REST APIs and microservices
- Front-end development experience using ReactJS and/or Angular
- Strong understanding of SQL and relational databases
- Experience with Git, CI/CD, and Agile development methodologies
- Experience with automated testing frameworks and Test-Driven Development
- Understanding of cloud technologies, preferably Google Cloud Platform
- Knowledge of DevSecOps principles and secure software development practices
- Familiarity with AI-assisted development tools and software engineering best practices
- 3-5 years of hands-on software development experience
- Experience in application design, development, testing, deployment, and production support
- Ability to build and maintain enterprise-scale applications
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field
- Experience with Docker and Kubernetes
- Experience with observability and monitoring tools
- Experience supporting cloud-native production applications
- Experience working in large-scale Agile product organizations
- Exposure to Generative AI technologies and AI-powered developer productivity tools
Ford Motor Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ford Motor Company and has not been reviewed or approved by Ford Motor Company.
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Healthcare Strength — Medical, dental, and vision coverage start on day one with options that include zero-premium plans, free mental health support, and wellness resources. For represented hourly employees, health plans are described as low-cost with strong coverage value.
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Retirement Support — A 401(k) with company match and additional company contributions is available from day one, alongside life and disability coverage. Pension eligibility in certain situations and financial-planning support reinforce long‑term security.
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Parental & Family Support — Paid parental leave, fertility, surrogacy, and adoption benefits, plus a ramp‑up program for returning parents, reflect a family‑focused package. Flexible Family Care days and generous time‑off options help address short‑term caregiving and personal needs.
Ford Motor Company Insights
What We Do
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.






