About Orb:
Orb is redefining what billing software can be, turning one of the most complex parts of running a business into a strategic driver of growth. We're building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence. We work with companies like Vercel, Pinecone, Perplexity, and Replit to help them price smarter, bill accurately, and capture more of the revenue they've earned.
Backed by $44.1M in funding from top investors like Mayfield, Menlo Ventures, and Greylock, we're a team that moves fast, holds itself to high standards, and is serious about changing how companies grow.
For SF Bay Area and NYC residents, we've built a hybrid work culture where we are in office 3 days/week. For remote roles, we ask you to join us in person 1x per quarter. Our values, customer centricity, minutes matter, run with it, and attention to detail are at the core of everything we do.
About the role:
As a senior member of the infrastructure team, you’ll play a key role in maintaining a high bar for reliability. Our customers depend on our systems being operational, as downtime can directly lead to lost revenue. You’ll be responsible for the infrastructure powering the entire product, from event ingestion, API services, alerting, invoicing, and everything in between.
In this role you will:
Lead infrastructure resiliency efforts - recovery mechanisms, tenant isolation, load spike handling, etc
Improve observability and operability of our systems
Build performance-critical, user-facing infrastructure (eg. real-time event processing)
Plan scaling initiatives to handle large customer growth
Partner with other engineering teams to ensure we build reliable product features
Learn from a talented peer group, and share your expertise
About you:
You think deeply about edge cases, failure modes, bottlenecks, etc
You have a knack for investigating and debugging tricky errors and performance issues
You enjoy building scalable infrastructure for a high-growth product
You can effectively mentor fellow engineers on best practices (observability, rollout strategies, risk mitigation, etc)
You have 5+ years of experience in software engineering, and you’ve worked in in the infrastructure domain for 4+ years
Orb’s Tech Stack:
At Orb, we believe great engineers can learn any stack, so you do not need experience with these specific tools and we encourage you to apply regardless.
Frontend: Typescript + React + Tailwind CSS
Backend: Python
Datastores: PostgreSQL + Apache Druid+ Clickhouse
Streaming Platforms: Kafka + Spark Streaming
Cloud Platform: AWS
Benefits:
Excellent medical, dental, and vision insurance
One Medical membership
Unlimited PTO plus an additional week off between Christmas and New Year’s
401k plan
16-week paid parental leave with equity vesting
Commuter stipend
Catered lunches in the office
Annual learning & development stipend
Meaningful equity in the form of stock options
Equal Opportunity Employer
We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Top Skills
What We Do
Orb is the Revenue Design platform that helps SaaS and GenAI companies design, price, and execute monetization; from contracts and usage to billing, invoicing, and reporting. It is built for Revenue Architects, the product, finance, engineering, and sales leaders who shape how revenue is created. Legacy billing systems are rigid and slow, often forcing companies into workarounds. Orb adapts to any model, from self-serve usage to complex enterprise contracts, so teams can move faster and scale without friction. Companies like Replit, Glean, and Redis rely on Orb to bill millions of users, automate enterprise contracts, and keep finance audit-ready. Backed by Mayfield, Menlo Ventures, and Greylock, Orb is building the platform that turns monetization from a bottleneck into a growth driver.
Why Work With Us
The Orb team places customers, personal and collective ownership, urgency, and attention to detail at the center of everything it does. Solving this mission-critical problem is no easy feat, but our dedicated team holds itself to high standards and every individual makes a big impact on our business, product, and customers!
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