Software Engineer III

Posted 10 Days Ago
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Chennai, Tamil Nadu, IND
Hybrid
Senior level
Edtech
The Role
Design, develop, and implement scalable Salesforce solutions with emphasis on Agentforce and AI-driven automation. Build Apex, LWC, Flows, and integrations (REST/SOAP), ensure data quality and security, optimize AI agent behavior, and support deployment via CI/CD and Salesforce DX while monitoring and improving agent performance.
Summary Generated by Built In

Salesforce Developer III

Role Summary

We are seeking a highly skilled Salesforce Developer III to design, develop, and implement scalable, high-performance Salesforce solutions. This role requires deep technical expertise, strong architectural thinking, and leadership in delivering intelligent, data-driven capabilities leveraging Salesforce technologies, including Agentforce and Data Cloud.

Key Responsibilities

AI & Agentforce Responsibilities

  • Contribute to the design and implementation of Agentforce-powered solutions
  • Configure and customize AI agents to support business workflows
  • Integrate Agentforce with Flows, Apex, and external systems
  • Ensure data quality and security for AI-driven processes
  • Optimize agent behavior, prompts, and automation logic
  • Support monitoring and continuous improvement of AI agents

Required Qualifications

  • Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
  • ~6 years of Salesforce development experience
  • Strong proficiency in:
    • Apex, Triggers
    • Lightning Web Components (LWC)
    • SOQL/SOSL
    • Salesforce Flows & Automation
  • Experience with REST/SOAP APIs and integrations
  • Understanding of Salesforce data model & governor limits
  • Solid grasp of Salesforce security (profiles, roles, sharing rules, FLS)
  • Experience with deployment tools (Change Sets, Salesforce DX, CI/CD)

 

AI / Agentforce Skills

  • Experience working with Salesforce AI features (Agentforce, Einstein, Prompt Builder, etc.)
  • Understanding of AI-driven automation and conversational workflows
  • Ability to integrate AI agents into Salesforce processes
  • Awareness of AI governance, data privacy, and ethical considerations

Preferred Qualifications

  • Salesforce Certifications relevant to the role and experience
  • Experience with:
    • Sales Cloud / Service Cloud / Experience Cloud
    • Agentforce implementations or pilots
    • Integration tools 
    • DevOps / Git-based version control
  • Knowledge of design patterns and scalable architecture

Skills Required

  • Bachelor's degree in Computer Science, IT, or related field (or equivalent experience)
  • Approximately 6 years of Salesforce development experience
  • Apex and Triggers
  • Lightning Web Components (LWC)
  • SOQL and SOSL
  • Salesforce Flows and Automation
  • Experience with REST and SOAP APIs and integrations
  • Understanding of Salesforce data model and governor limits
  • Knowledge of Salesforce security (profiles, roles, sharing rules, FLS)
  • Experience with deployment tools (Change Sets, Salesforce DX, CI/CD)
  • Experience with Salesforce AI features (Agentforce, Einstein, Prompt Builder)
  • Understanding of AI-driven automation, conversational workflows, AI governance, data privacy, and ethics
  • Salesforce certifications relevant to the role and experience
  • Experience with Sales Cloud, Service Cloud, or Experience Cloud
  • Experience with Agentforce implementations or pilots
  • Experience with integration tools
  • DevOps / Git-based version control experience
  • Knowledge of design patterns and scalable architecture
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The Company
HQ: London
29,811 Employees
Year Founded: 1871

What We Do

We are the world’s learning company with more than 22,500 employees operating in 70 countries. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. We are committed to helping equip learners with the skills they need to enhance their employability prospects and to succeed in the changing world of work. We believe that wherever learning flourishes so do people.

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