The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed, by supporting the delivery and operations of technology capabilities, platforms, and services globally. Specifically, the team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for external customers and internal colleagues. It also encompasses product management for core enterprise platforms, as well as technology risk and information security; enterprise data governance and platforms; digital product and design; and enterprise AI platforms across American Express.
Responsibilities- Owns all technical aspects of software development for assigned applications. Performs hands-on architecture, design, and development of systems.
- Functions as members of an agile team and helps drive consistent development practices with tools, common components, and documentation.
- Typically spends 80% of time writing code and testing, and remainder of time collaborating with stakeholders through ongoing product/platform releases.
- Develops deep understanding of tie-ins with other Amex systems and platforms within the supported domains.
- Writes code and unit tests, works on API specs, automation, and conducts code reviews and testing.
- Performs ongoing refactoring of code, utilizes visualization and other techniques to fast-track concepts, and deliver continuous improvement - Identifies opportunities to adopt innovative technologies.
- Provides continuous support for ongoing application availability.
- Works closely with product owners on blueprints and annual planning of feature sets that impact multiple platforms and products.
- Works with product owners to prioritize features for ongoing sprints and managing a list of technical requirements based on industry trends, new technologies, known defects, and issues.
- Bachelor's degree in computer science, computer engineering, other technical discipline, or equivalent work experience
- 5+ years of software development experience
- Demonstrated experience with Agile or other rapid application development methods
- Demonstrated experience with object-oriented design and coding
- Demonstrated experience on these core technical skills (Mandatory)
- Core Java, Spring Framework, Java EE
- Relational Database (Postgres / MySQL / DB2 etc)
- Cloud development (Micro-services)
- Parallel & distributed (multi-tiered) systems
- Application design, software development and automated testing
- Demonstrated experience on these additional technical skills (Nice to Have)
- Unix / Shell scripting
- Python / Scala
- Message Queuing, Stream processing (Kafka)
- Elastic Search
- Webservices, open API development, and REST concepts
- Experience with implementing integrated automated release management using tools/technologies/frameworks like Maven, Git, code/security review tools, Jenkins, Automated testing and Junit.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- Bachelor's degree in computer science, computer engineering, another technical discipline, or equivalent work experience
- 5+ years of software development experience
- Experience with Agile or other rapid application development methods
- Experience with object-oriented design and coding
- Core Java, Spring Framework, and Java EE
- Experience with relational databases such as PostgreSQL, MySQL, or DB2
- Cloud development and microservices
- Parallel and distributed multi-tiered systems
- Application design, software development, and automated testing
- Unix or shell scripting
- Python or Scala
- Message queuing and stream processing, including Kafka
- Elasticsearch
- Web services, OpenAPI development, and REST concepts
- Integrated automated release management using Maven, Git, code and security review tools, Jenkins, automated testing, and JUnit
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Strong & Reliable Incentives — Bonuses are often viewed as strong and materially boost total compensation when combined with benefits. Company-performance bonuses are highlighted as a recurring strength.
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Leave & Time Off Breadth — Paid time off and paid leave are frequently highlighted as strengths within the total rewards package. These policies support work-life balance and contribute meaningfully to overall satisfaction.
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Retirement Support — Retirement benefits are frequently mentioned as a positive component of the package. These offerings add tangible value beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
