Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
Cedar is making major investments in its Operator Portal, the primary interface used by health-system employees (call center operators, front desk, and patient advocates) to process payments and provide assistance to patients.
The Staff Workflows team oversees development of the Operator Portal, and we are currently seeking a Software Engineer III to help us build an innovative user experience that will enable healthcare workers to serve patients more efficiently and effectively.
Responsibilities
- Lead the design, development, and deployment of new full-stack features, including:
- Collaborating with product managers, designers, and other engineering teams to translate high-level requirements into technical specifications.
- Defining and documenting your proposed technical architecture, then iterating on your designs with input from other stakeholders and SMEs throughout the company.
- Translating your designs into clear and actionable tickets that can be picked up by other engineers.
- Coordinating the development efforts of other engineers to bring your designs to life as robust, well-tested, production-ready software.
- Leading user-acceptance testing (UAT) to ensure new features align perfectly with business requirements and end-user expectations.
- Overseeing the production deployment process to ensure a seamless go-live experience
- Uphold code quality standards by providing thoughtful PR reviews with an emphasis on clean, readable, and efficient code.
- Proactively identify technical debt and opportunities to make our systems more flexible, maintainable, and performant.
Required Skills & Experience
- Experience working across the stack with a strong ownership mentality, focused on delivering value (we don’t have a hard requirement, but generally this comes with at least 4-6 years of professional software development experience).
- Experience collaborating with product, design, and data science teams.
- Demonstrated ability to systematically debug complex problems and develop robust, testable, and scalable solutions.
- Strong commitment to writing comprehensive, effective tests (unit, integration, etc.) and considering edge cases during development.
- Ability to thrive in a fast-paced entrepreneurial environment, find comfort in ambiguity, and ramp up on new domains quickly to meet the evolving needs of the business.
- Excitement about our mission and desire to solve problems for our patients.
- (Bonus) Experience with one or more of the technologies in our stack:
- Frontend: TypeScript, React, Apollo, Tailwind
- Backend: Python, Django, Celery, Postgres
- (Bonus) Experience working with AI, machine learning, and//or LLMs.
Compensation Range and Benefits
- Salary Range*: $170,000 - $200,000
- This role is equity eligible
- This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
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What do we offer to the ideal candidate?
- A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
- Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
- For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
- Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
- Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
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What We Do
Cedar is the AI-powered healthcare financial experience platform, built for the rising cost and complexity of healthcare payments. We help millions of people every year understand and resolve their medical bills with clarity and compassion, while helping healthcare organizations operate more efficiently. We’re combining AI, smart design, and empathy to fix one of healthcare’s most urgent crises.
Why Work With Us
Built on over a billion patient interactions, our platform unifies billing, payments, coverage, and support into one intelligent solution that learns and adapts, delivering stronger results for providers and more empathetic, affordable experiences for patients. We co-innovate with healthcare leaders to make care more accessible and affordable.
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Employees work remotely.
Cedar has adopted a hybrid work model that enables all Cedarians to work in a way that best serves them. For some, that means working from our NYC HQ. Most, (two-thirds) of our employees work remotely and only come to our office for team on-sites
