Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Software Engineer II
Why We Have This Role
Qualtrics seeks an experienced Engineer to design and implement cloud services for our advanced AI/ML platform. This role involves spearheading the platform's design, architecture, and scaling to support advanced analytics and AI/ML tools, aiming to personalize the Qualtrics experience and highlight data as a key value proposition. The ideal candidate crafts simple solutions for complex customer problems, builds resilient systems, and owns quality. This role demands technical expertise, strategic vision, and hands-on leadership, collaborating with various teams to drive innovation in enterprise-scale data infrastructure.
How You’ll Find Success
- Fosters trust with customers and teams through clear and comprehensive communication.
- Possesses a strong sense of curiosity and takes initiative, demonstrating resourcefulness in task completion.
- Proven ability to collaborate effectively within teams, partnering with managers, cross-functional teams, and teammates.
- Approaches problems with an analytical mindset to identify and implement solutions.
- Eager to acquire new skills and advance within the role.
- Thrives in a supportive environment that promotes individual growth and collective achievement of team objectives.
- Collaborates with peers, prioritizes features, and delivers customer value with a sense of urgency.
- Develops scalable, robust, and highly available micro services for statistical analysis and machine learning model deployment.
- Implements new features and optimizes existing ones to enhance customer satisfaction.
How You’ll Grow
- Build scalable, fast, robust, and simple SaaS solutions.
- Familiarity with containerization and full-stack development.
- Implement new functionality from requirements and specifications.
- Collaborate with engineers, tech-ops, and product managers.
- Work in a multi-disciplinary team to implement, tune, and productize cutting-edge machine learning models.
- Build and maintain highly scalable data pipelines for complex, multi-modal data.
- Learn Agile methodologies: attend daily stand-ups, prioritize tasks, and meet delivery schedules.
- Opportunity to mentor and lead teammates.
Things You’ll Do
- Focus on the development of SaaS Software and build, distribute, scale and operate these services.
- Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems.
- Implement new features and optimize existing ones to drive maximum performance.
- Work closely with and incorporate feedback from other engineers, tech-ops, and product managers.
- Lead and engage in design reviews, architectural discussions, requirement definitions and other technical activities in diverse capacity
- Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers
What We’re Looking For On Your Resume
- 2-5 years working in a software engineering position.
- Bachelor’s or Master’s degree in Computer Science or related field
- Has worked with design and product teams to understand needs, propose features, create early prototypes, and transform them into exciting end-user features.
- Has developed scalable, fast, robust, and rich web-based solutions to solve complex business problems, using the latest frontend and backend technologies.
- Strong algorithms, data structures, and coding background.
- Experience with continuous delivery, git, test automation, and build/deploy systems.
- Experience building large-scale distributed data pipelines and/or large-scale ML systems.
What You Should Know About This Team
- The Data Intelligence Center of Excellence (DICE) organization provides AI/ML research and development services for all product lines.
- This team builds core machine learning infrastructure and services.
- We identify business needs and define strategies where Qualtrics can most benefit from AI technologies.
- We stay on top of the latest AI technologies and apply the state of the art to customer business problems.
- We conduct ML modeling with deep expertise and rigor, including model selection, training, fine-tuning, customization, explainability, and evaluation.
Our Team’s Favorite Perks and Benefits
- We spend 10% of our time on individual engineering growth activities every quarter
- We participate in personalized Career Action Planning.
- You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
- Full time employees receive an annual experience bonus after their first year of employment. Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.
Washington State Annual Pay Transparency Range
$110,000—$209,000 USD
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities.
Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
Engineering
About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
