Software Engineer II

Posted Yesterday
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Boston, MA, USA
Hybrid
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
Build and operate scalable backend platforms, APIs, microservices, and event-driven integrations using Java, Spring Boot, and AWS. Responsibilities include technical design, automated testing, production troubleshooting, reliability improvements, documentation, code reviews, feature ownership, and on-call support. The role collaborates with product and engineering teams to deliver highly available services and business-critical workflows.
Summary Generated by Built In
Job Description:
Our Opportunity
Chewy is seeking a Software Engineer II to build and operate large-scale foundational platforms that power customer experiences, enterprise applications, and partner integrations. You'll develop highly available backend services, reusable APIs, and event-driven systems that support business-critical workflows and high-volume transactions across Chewy.
As part of our engineering organization, you'll collaborate with engineers, architects, product managers, and partner teams to deliver scalable services in an Agile environment. You'll own features from implementation through deployment and into production support, with guidance from experienced engineers and opportunities to contribute to technical design.
What You'll Do:
  • Build and enhance backend services and shared platform capabilities with Java, Spring Boot, and AWS.
  • Develop and maintain APIs and event-driven integrations for customer applications, internal services, and partner platforms.
  • Collaborate with product managers and engineering partners to clarify requirements, define service contracts, and deliver solutions.
  • Contribute to technical designs that address scalability, security, performance, and failure handling.
  • Write clean, maintainable code with automated tests that cover service behavior, integrations, and failure scenarios.
  • Participate in design discussions and code reviews, incorporating feedback and sharing your perspective.
  • Use logs, metrics, and traces to troubleshoot production issues and improve service reliability.
  • Take ownership of assigned features throughout development, deployment, and post-launch monitoring.
  • Participate in on-call rotations, incident investigations, and improvements to prevent recurring issues.
  • Maintain documentation for APIs, service behavior, and operational procedures.
  • Use AI-assisted development tools where appropriate, and review generated code for correctness, security, and maintainability.

What You'll Need:
You are a hands-on backend engineer who enjoys building reliable services and solving distributed systems problems. You know how to design clear APIs, work with data and asynchronous events, and handle failures across service dependencies. You take ownership of your work, contribute to design discussions, and collaborate effectively with other engineers and partner teams. You care about code quality, automated testing, security, and the performance of your services in production.
  • Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
  • 5+ years of professional experience developing backend software.
  • Experience building services using Java and Spring Boot.
  • Experience designing, building, and consuming APIs, including RESTful services.
  • Understanding of microservices and distributed systems fundamentals, including retries, timeouts, idempotency, and partial failures.
  • Experience working with relational or NoSQL databases and an understanding of data modeling.
  • Hands-on experience with AWS services or a comparable cloud platform.
  • Familiarity with asynchronous messaging and event-driven systems.
  • Experience writing automated unit and integration tests.
  • Familiarity with source control, code reviews, and CI/CD practices.
  • Experience troubleshooting applications using logs, metrics, and monitoring tools.
  • Strong problem-solving skills and the ability to communicate technical decisions, progress, and risks clearly.

Bonus (Preferred Qualifications)
  • Experience building reusable platform services consumed by multiple applications or teams, with attention to API compatibility, scalability, and reliability.
  • Familiarity with GraphQL and API schema design.
  • Experience with technologies such as Kafka, SNS/SQS, DynamoDB, Lambda, ECS, or Kubernetes.
  • Familiarity with authentication and authorization concepts, including OAuth 2.0, OpenID Connect, and access controls.
  • Experience using AI-assisted development tools, with the ability to review and validate generated code.
  • Exposure to integrating backend APIs with AI applications through LLM APIs, tool calling, or Model Context Protocol (MCP), with attention to authorization, input validation, and reliable execution.
  • Familiarity with infrastructure as code, such as Terraform or CloudFormation.

  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Skills Required

  • Bachelor's degree in Computer Science, a related field, or equivalent practical experience
  • 5+ years of professional backend software development experience
  • Experience building services with Java and Spring Boot
  • Experience designing, building, and consuming APIs, including RESTful services
  • Understanding of microservices and distributed systems fundamentals, including retries, timeouts, idempotency, and partial failures
  • Experience with relational or NoSQL databases and data modeling
  • Hands-on experience with AWS or a comparable cloud platform
  • Familiarity with asynchronous messaging and event-driven systems
  • Experience writing automated unit and integration tests
  • Familiarity with source control, code reviews, and CI/CD practices
  • Experience troubleshooting applications using logs, metrics, and monitoring tools
  • Strong problem-solving and technical communication skills
  • Experience building reusable platform services for multiple applications or teams
  • Familiarity with GraphQL and API schema design
  • Experience with Kafka, SNS/SQS, DynamoDB, Lambda, ECS, or Kubernetes
  • Familiarity with OAuth 2.0, OpenID Connect, authentication, authorization, and access controls
  • Experience using AI-assisted development tools and validating generated code
  • Experience integrating backend APIs with AI applications through LLM APIs, tool calling, or MCP
  • Familiarity with infrastructure as code, such as Terraform or CloudFormation

What the Team is Saying

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Chewy Compensation & Benefits Highlights

How does Chewy ensure its pay and bonus plans are competitive?

Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.

Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions. 

  • Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
  • Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
  • Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
  • Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
  • Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
  • External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably) 

 

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The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN

Why Work With Us

Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.

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About our Teams

Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
HQPlantation, FL
Bellevue, WA
Dallas, TX
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