Our Opportunity:
Chewy is seeking Senior Software Engineer, Level III in Boston, MA or Minneapolis MN.
Chewy is growing! We're looking for a Senior Backend Software Engineer to join our team developing Chewy.com. Chewy is THE go-to online shopping destination for all things pet and we are continuously striving to delight pet parents with a seamless experience across our platforms.
- Are you a passionate and energetic Software Engineer?
- Are you excited about developing solutions focused on providing delightful customer experience?
- Are you able to easily adapt to meet the needs of our continuous business growth?
- Are you a quality focused engineer with a operational excellence mindset?
If your answer is yes, read on...
We are looking for a Senior Software lead engineer for our core customer platforms. Customer platforms are a critical P0 platform powering Chewy.com & Chewy App experiences. Delivering reliable and high-performance services and features at Chewy's scale requires engineers with extraordinary expertise and boundless creativity. As a lead engineer in our team you will work with a talented group of backend and frontend engineers, product managers and business leaders in an Agile environment. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the United States. Our team @Chewy is focused on building solutions which guide pet lovers in making their best, most informed decisions to purchase products that their pets love, every single day.
What to expect in this Role:
- Design and Architecture on scalable performant event driven /service architectures (#ThinkBig, #ActAsOwner)
- Independently own and lead initiatives end to end. Establish AI first mindset for accelerating delivery from ideation to release (#ActAsAOwner)
- Guide /mentor junior engineers; (#BuildHighPerforming teams)
- Own implementations with focus to drive high scalable, performant bug free delivery. Own operational excellence core metrics to build out effective anomaly detection/ monitoring and self-healing platforms (#DeliverResults)
What You'll Do:
- Drive & own key initiatives end to end from ideation to delivery , including design implementation, test and release.
- Design & architect enterprise scale platforms and build new features and capabilities to power personalization on chewy.com
- Implement core capabilities - Write scalable, performant, readable and tested code.
- Own solutions for improving the high bar of operational excellence core metrics of SLA, latency, Availability, resiliency.
- Participate in technical decisions and collaborate with talented peers
- Review code, implementations and give meaningful feedback that helps others build better solutions
- Write documentation on design, architecture and solutions
- Provide mentorship and guidance for peers and more junior engineers
- Establish strong working relationships at all organizational levels and across functional teams
- Take responsibility and ownership of project timelines and deliverables
What You'll Need:
- Strong knowledge and experience developing large scale platforms using tools including but not limited to Java/Kotlin, Spring, RESTful Webservices, Kafka, Federated Graphql, OpenSearch, Graph DB', Datadog, Jenkins, AWS
- 7+ years of working primarily on the server-side technologies (e.g. Spring Boot, Java/Kotlin, Kafka, Graphql).
- 5+ years of hands-on experience designing and developing scalable, high performing and fault-tolerant applications for large enterprises.
- Experience with event driven architectures & service-oriented architectures
- Experience architecting systems with multiple domain dependencies and cross cutting concerns
- Expertise in measuring, evaluating, and tuning application performance
- Hands on experience working in a public cloud environment.
- A Bachelor's degree in Computer Science or related field or equivalent experience
Bonus:
- Experience designing and developing tests within a test automation framework. Experience in Test Driven Development
- Ai Native or Ai first development and tooling to showcase clear delivery velocity acceleration.
- Background in e-commerce. Agentic Commerce engagement.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Bachelor's degree in Computer Science, a related field, or equivalent practical experience
- 5+ years of professional backend software development experience
- Experience building services with Java and Spring Boot
- Experience designing, building, and consuming APIs, including RESTful services
- Understanding of microservices and distributed systems fundamentals, including retries, timeouts, idempotency, and partial failures
- Experience with relational or NoSQL databases and data modeling
- Hands-on experience with AWS or a comparable cloud platform
- Familiarity with asynchronous messaging and event-driven systems
- Experience writing automated unit and integration tests
- Familiarity with source control, code reviews, and CI/CD practices
- Experience troubleshooting applications using logs, metrics, and monitoring tools
- Strong problem-solving and technical communication skills
- Experience building reusable platform services for multiple applications or teams
- Familiarity with GraphQL and API schema design
- Experience with Kafka, SNS/SQS, DynamoDB, Lambda, ECS, or Kubernetes
- Familiarity with OAuth 2.0, OpenID Connect, authentication, authorization, and access controls
- Experience using AI-assisted development tools and validating generated code
- Experience integrating backend APIs with AI applications through LLM APIs, tool calling, or MCP
- Familiarity with infrastructure as code, such as Terraform or CloudFormation
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
