Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
The Software Development Engineer II is a developing level engineering position focused on design, development, troubleshooting, and analysis of Syniverse products.This role is responsible for defining, participating in, and supporting all required testing activities to ensure all developing process and controls are adhered to and completed in a timely manner.
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Some of What You'll Do
Scope of the Role:
Direct Reports: This is an individual contributor role with no direct reports
Key Responsibilities
Designs, develops, troubleshoots and debugs software programs for enhancements and new products
Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems.
Assisting peers in product and systems technical details, management of issues and all aspects of the respective role
Coordinate installation of Software System/Releases/Builds
Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
Should manage issues of differing stages of investigation and priority with Inputs from team members
Ensure software security by developing programs to actively monitor the sharing of private information
Maintain technical expertise by keeping abreast of technologies as they apply to Syniverse products and services. Execute post release health checks
Timely escalations, follow-ups and responses
Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
Prepare reports or correspondence concerning project specifications, activities, or status.
Experience, Education, and Certifications:
Bachelor of Engineering/ Bachelor of Technology (B.E/ B.Tech) and/or postgraduate of computer science (M.Sc./MCA) with basic knowledge in JAVA, Unix, Shell Scripting, RDBMS concepts, PL/SQL
2+ years of relevant professional experience in the areas of application support, technical customer support, problem management, relational databases, programming languages, software development or products testing and Quality Assurance
Working technical experience with designing, building, installing, in coding, testing, supporting, troubleshooting, configuring, and supporting Unix servers and storage servers and management software
Additional Requirements:
Working knowledge of Java, J2EE, UNIX, Oracle Database and SQL
Ability to communicate status updates to project team and management
Ability to work independently as well as Team
Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients
Excellent analytical, multitasking, detail orientation and familiarity with testing and troubleshooting techniques.
Strong troubleshooting and error analysis skills.
Continuous improvement mindset
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Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
Pay Transparency
In accordance with applicable pay transparency requirements, Syniverse will provide information regarding the salary range or compensation for this position during the recruitment process and prior to any compensation discussions.
Skills Required
- Bachelor of Engineering, Bachelor of Technology, or postgraduate degree in computer science such as M.Sc. or MCA
- At least 2 years of relevant professional experience in application support, technical customer support, problem management, relational databases, programming, software development, product testing, or quality assurance
- Basic knowledge of Java, Unix, shell scripting, RDBMS concepts, and PL/SQL
- Working technical experience designing, building, installing, coding, testing, configuring, supporting, and troubleshooting Unix servers, storage servers, and management software
- Working knowledge of Java, J2EE, Unix, Oracle Database, and SQL
- Ability to communicate status updates to project teams and management
- Ability to work independently and collaboratively
- Customer service and communication skills with technical and non-technical clients
- Analytical, multitasking, detail-orientation, testing, troubleshooting, and error-analysis skills
What We Do
Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands — nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more — rely on us to shape their future. Thank you for connecting with Syniverse on LinkedIn. Our LinkedIn page is designed to be an environment where members can engage in respectful and encouraging conversation. All comments – whether in agreement or not – are welcomed and encouraged to foster lively conversation. Accordingly, when responding to a post, we ask that you keep your response respectful, and while we may not be able to monitor every post, please be aware that we reserve the right to remove posts and all material deemed inappropriate, at our discretion. This includes, but is not limited to, abusive, threatening, offensive, hateful, derogatory, spam, fraudulent, deceptive, disruptive, and marketing messages and content. Any violation of these rules may result in being banned, at our discretion.
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