Role Summary
We are seeking an experienced Salesforce Developer with approximately 4 years of hands-on expertise in designing, developing, and supporting Salesforce solutions. The ideal candidate will build scalable customizations, contribute to solution design, and help implement intelligent automation using Salesforce’s AI capabilities, including Agentforce.
Key Responsibilities
- Design, develop, test, and deploy Salesforce solutions
- Build Apex classes, triggers, and SOQL/SOSL queries
- Develop Lightning Web Components (LWC) and Aura components
- Implement business automation using Flows and platform tools
- Develop and maintain integrations via REST/SOAP APIs
- Customize objects, fields, validation rules, and page layouts
- Troubleshoot defects, performance issues, and user-reported problems
- Support release cycles and deployment activities
- Collaborate with Admins, QA, Architects, and Business Analysts
- Participate in code reviews and enforce best practices
- Document technical designs and implementation details
AI & Agentforce Responsibilities
- Contribute to the design and implementation of Agentforce-powered solutions
- Configure and customize AI agents to support business workflows
- Integrate Agentforce with Flows, Apex, and external systems
- Ensure data quality and security for AI-driven processes
- Optimize agent behavior, prompts, and automation logic
- Support monitoring and continuous improvement of AI agents
Required Qualifications
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
- ~4 years of Salesforce development experience
- Strong proficiency in:
- Apex, Triggers
- Lightning Web Components (LWC)
- SOQL/SOSL
- Salesforce Flows & Automation
- Experience with REST/SOAP APIs and integrations
- Understanding of Salesforce data model & governor limits
- Solid grasp of Salesforce security (profiles, roles, sharing rules, FLS)
- Experience with deployment tools (Change Sets, Salesforce DX, CI/CD)
AI / Agentforce Skills
- Experience working with Salesforce AI features (Agentforce, Einstein, Prompt Builder, etc.)
- Understanding of AI-driven automation and conversational workflows
- Ability to integrate AI agents into Salesforce processes
- Awareness of AI governance, data privacy, and ethical considerations
Preferred Qualifications
- Salesforce Certifications relevant to the role and experience
- Experience with:
- Sales Cloud / Service Cloud / Experience Cloud
- Agentforce implementations or pilots
- Integration tools
- DevOps / Git-based version control
Knowledge of design patterns and scalable architecture
Skills Required
- Bachelor's degree in Computer Science, IT, or related field (or equivalent experience)
- ~4 years of Salesforce development experience
- Proficiency in Apex and Triggers
- Experience building Lightning Web Components (LWC) and Aura components
- Proficiency with SOQL and SOSL
- Experience with Salesforce Flows and platform automation
- Experience developing and maintaining integrations via REST and SOAP APIs
- Understanding of Salesforce data model and governor limits
- Knowledge of Salesforce security (profiles, roles, sharing rules, FLS)
- Experience with deployment tools (Change Sets, Salesforce DX, CI/CD)
- Experience working with Salesforce AI features (Agentforce, Einstein, Prompt Builder) and integrating AI agents into processes
- Awareness of AI governance, data privacy, and ethical considerations
- Salesforce Certifications relevant to the role and experience
- Experience with Sales Cloud, Service Cloud, or Experience Cloud
- Experience with integration tools, DevOps practices, and Git-based version control
- Knowledge of design patterns and scalable architecture
What We Do
We are the world’s learning company with more than 22,500 employees operating in 70 countries. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. We are committed to helping equip learners with the skills they need to enhance their employability prospects and to succeed in the changing world of work. We believe that wherever learning flourishes so do people.
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