We are looking to expand our team of Software Engineers (SWEs), that enables the success of Microsoft solutions for our Commercial & Enterprise customers. The Software Engineer II - Windows Debugging will be responsible for solving complex problems and ensuring the functionality of our products whilst maintaining customer satisfaction. As a technical leader, you will have many opportunities to assist in the growth of your colleagues through one-on-one mentoring, one-to-many education scenarios, and incident response. We’ll provide you with abundant resources, including a rich content library and advanced diagnostic tools. As a member of this organization, you will benefit from access to the most comprehensive collection of experts as well as the opportunity to work directly with the Product Managers and Software Engineers who design and build Microsoft products.
The Windows Servicing & Delivery (WSD) SWE Team utilizes diagnostic data and deep technical experiences to optimize the functionality and performance of our product offerings with a focus on Windows Client, Windows Update, and Windows Reliability.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Software Engineers (SWE) within Windows Servicing and Delivery are responsible for designing, building, and maintaining scalable software solutions that enhance the reliability, performance, and user experience of Windows. As a Senior SWE, you are expected to:
Collaborate with cross-functional teams across Microsoft to gather requirements, align on technical direction, and deliver high-quality software.
Analyze product usage patterns and customer feedback to identify opportunities for feature enhancements and performance improvements.
Implement and validate software changes through rigorous testing and continuous integration practices to ensure quality and reliability.
Demonstrate leadership by taking ownership of projects, driving technical excellence, and fostering a collaborative team environment.
Engage with other engineering teams to conduct code reviews, share best practices, and contribute to architectural decisions.
Utilize debugging tools, performance profilers, and source code analysis to diagnose and resolve software issues efficiently.
Maintain a customer-focused mindset by building intuitive, performant, and secure software that meets user needs and expectations.
Qualifications
Required/minimum qualifications:
- Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualification:
Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
OR equivalent experience.
4+ years’ experience in software engineering or systems administration with Windows Client/Server.
4+ years’ experience in customer-facing site reliability, service engineer role or support engineer roles.
Experience troubleshooting and data/log analysis skills (Perfmon/XPerf/ETL/ETW).
Solid understanding of LSASS functionality, Kerberos protocol, and cloud authentication packages.
Hands-on experience with Entra ID (client-side) and hybrid authentication scenarios bridging Active Directory and Entra ID.
Technical proficiency, troubleshooting and learning attitude towards Microsoft M365 technologies.
Ability to read and analyze C/C++ / C# / code and perform source code level investigations.
Windows on Azure cloud platform (Virtual Machines/Containers/Hypervisor/Virtualization) Reliability and Performance.
Experience with scripting language-based development (PowerShell, VB Script).
Working knowledge of Microsoft Intune, Microsoft Entra and Device Management.
Experience with networking protocols and knowledge of troubleshooting network issues, infrastructure components, and cloud services.
#W+D
Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Bachelor's Degree in Computer Science or related technical field or equivalent experience
- 2+ years technical engineering experience coding in C, C++, C#, Java, JavaScript, or Python (or equivalent experience)
- Ability to meet Microsoft, customer and/or government security screening requirements and pass Microsoft Cloud Background Check
- Experience troubleshooting and log/data analysis (Perfmon, XPerf, ETL, ETW)
- Understanding of LSASS functionality, Kerberos protocol, and cloud authentication packages
- Hands-on experience with Entra ID and hybrid authentication scenarios (Active Directory/Entra ID)
- Experience with Windows Client/Server engineering or systems administration
- Customer-facing site reliability, service engineering, or support engineering experience
- Ability to read and analyze C/C++/C# source code and perform source-level investigations
- Experience with Windows on Azure (VMs, Containers, Hypervisor, Virtualization) reliability and performance
- Scripting experience (PowerShell, VBScript)
- Working knowledge of Microsoft Intune, Microsoft Entra, and device management
- Experience with networking protocols and network/cloud troubleshooting
- Technical proficiency and troubleshooting attitude toward Microsoft M365 technologies
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
