Software Engineer II - Slack Developer Workspaces

Posted 2 Days Ago
San Francisco, CA, USA
In-Office
149K-246K Annually
Mid level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
Build and operate Slack’s developer workspace infrastructure and AI sandbox platform. Responsibilities include scaling sandbox fleets, capacity planning, safe rollouts, image builds, network isolation, egress controls, secrets management, patching, Terraform automation, observability, SLOs, dashboards, and on-call support. The role owns production systems, improves remote development environments, automates cost controls and incident remediation, and helps establish safe infrastructure for AI coding agents.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Developer Workspaces runs the computers Slack engineers write code on - and more and more, the ones AI agents write code on. Every week, hundreds of engineers build and test Slack in the remote development environments we run on AWS and Kubernetes. Now we're building the next layer: fast, isolated sandboxes where coding agents can run a dev toolchain, open pull requests, and shut down when they're done.

If most of Slack's code is going to be written by agents, it'll be written on infrastructure this team owns.

We're a small team with a lot of surface area. We're strong on backend engineering, and we need more depth in infrastructure and operations. That's this role. You'll own production systems early, carry the pager, and help decide how agents run safely at Slack.

What You'll Actually Be Doing
  • Scale our AI sandbox fleet into something the whole company depends on - capacity planning, safe rollouts, image builds, and the alerts that tell us when it's breaking.
  • Harden the isolation between agents, sandboxes and the rest of Slack: network separation, egress controls, secrets handling, and patching.
  • Run and improve the remote dev environments our engineers use every day, from Terraform and machine images to the automation that pauses idle environments so they don't burn money.
  • Build observability we can make decisions with - SLOs, dashboards, and logs that land where we can find them.
  • Join our weekly on-call rotation once you've ramped up. Most pages are low urgency. When something does break, we fix it and then automate the fix.
  • Use AI agents heavily in your own work. You're building the platform they run on, so you should know what they need.

You're Our Person If...
  • You have 3+ years of experience building and operating production systems.
  • You come from infrastructure, SRE, DevOps or platform engineering, and you've been on call for something that mattered.
  • You know AWS well - EC2, networking, IAM - and you manage infrastructure as code with Terraform or something like it.
  • You write solid code in Go or Python. Everything we do ships as code, and your infrastructure instincts shape how you write it.
  • You use AI coding tools every day and have opinions about where they fall short.
  • You take ownership. When something breaks, you don't wait for someone to assign it to you.

Even Better If...
  • You've worked with Firecracker, KVM, or other virtualization.
  • You've run Kubernetes in production.
  • You have a security background: VM or container isolation, vulnerability management, threat modeling.
  • You're comfortable in Linux internals and networking.
  • You've worked on a developer productivity or platform team.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $2,239,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Skills Required

  • 3+ years of experience building and operating production systems
  • Background in infrastructure, SRE, DevOps, or platform engineering
  • Experience participating in on-call support for production systems
  • Strong knowledge of AWS, including EC2, networking, and IAM
  • Experience managing infrastructure as code with Terraform or a similar tool
  • Ability to write production code in Go or Python
  • Regular use of AI coding tools and understanding of their limitations
  • Experience with Firecracker, KVM, or other virtualization technologies
  • Experience running Kubernetes in production
  • Security background involving VM or container isolation, vulnerability management, or threat modeling
  • Comfort with Linux internals and networking
  • Experience on a developer productivity or platform team

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Healthcare Strength — Healthcare coverage is described as robust, with strong medical, dental, vision, and mental-health support. Offerings include multiple plan options and confidential counseling through Lyra for employees and eligible dependents.
  • Parental & Family Support — Family benefits stand out, with substantial paid parental leave for primary and secondary caregivers. Additional resources include fertility assistance, adoption and surrogacy support, and subsidized backup care.
  • Leave & Time Off Breadth — Time-off programs are broad, featuring flexible or unlimited PTO for many salaried roles. Paid volunteer days and early PTO accrual for hourly employees further enhance overall time-away flexibility.

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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