Software Engineer II, Segment Optimization

Posted 3 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
135K-170K Annually
Mid level
Artificial Intelligence • Marketing Tech • Mobile • Software
Attentive is the AI marketing platform for leading brands.
The Role
Build and improve distributed data applications powering large-scale audience segmentation and personalized messaging. Own well-scoped features end to end, including design, implementation, testing, deployment, and operation. Collaborate with engineering, product, and design teams while developing expertise in distributed systems, data pipelines, real-time processing, databases, and platform performance.
Summary Generated by Built In
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
 
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
 
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

Our Segment Optimization team is the backbone of Attentive’s audience-segmentation infrastructure, processing, storing, and optimizing data at massive scale and speed. We handle billions of events from over 100 million customers daily, enabling near-real-time audience insights and AI-driven personalization through our Data, Optimization, and ML Platforms. Joining our team offers a high-growth opportunity to work on high-impact systems alongside talented engineers.

As a Software Engineer II, you will build and improve distributed data applications that power our segmentation platform and deliver personalized experiences for our clients and their customers. You will own well-scoped features end to end, develop a strong understanding of the services you support, and partner with senior engineers and cross-functional teammates to make sound design and implementation decisions. This role is an opportunity to deepen your expertise in distributed systems, data pipelines, and real-time processing.

This team is building the segmentation platform that empowers our clients to curate audience segments, which Attentive uses across the platform to personalize content. By delivering more relevant and engaging messages, this drives higher performance for our clients and better experiences for their customers.

What You’ll Accomplish

  • Build and improve systems that power audience segmentation for more than 100 million customers, directly enabling personalized experiences across Attentive’s platform
  • Own well-scoped features end to end across distributed data applications, from design and implementation through testing, deployment, and operation
  • Partner with engineering, product, and design teammates to deliver high-quality, impactful software
  • Develop a deep understanding of the services you own, how data flows through the platform, and how your work affects clients and customers
  • Contribute to team and engineering-wide improvements, including process, infrastructure, and system enhancements
  • Use AI tools to move quickly while focusing on system behavior, architecture, and thoughtful design tradeoffs

Your Expertise

  • 2–4 years of experience as a Software Engineer, with a foundation in building backend services and a desire to deepen your skills in distributed systems
  • You have experience developing with Java, Python, or Go and a strong understanding of object-oriented design, algorithms, and optimization
  • You are familiar with relational and non-relational databases and understand how data modeling and access patterns affect system performance and reliability
  • You understand what clean, correct code looks like and follow established best practices, with a strong foundation in data structures, algorithms, and software design
  • You take ownership beyond the task and care about the end-to-end impact of your work, from operating it reliably to delivering value for customers
  • You communicate clearly and work effectively with technical and non-technical teammates
  • You are comfortable working through ambiguity and can use business goals and team guidance to turn it into clear deliverables

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

  • The US base salary range for this full-time position is $135,000 - $170,000 annually + equity + benefits
  • Our salary ranges are determined by role, level and location

#LI-MN1

By applying for this position, your data will be processed as per Attentive's Privacy Policy.

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
 
Learn more about AWAKE, Attentive’s collective of employee resource groups.
 
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
 
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Skills Required

  • 2-4 years of experience as a Software Engineer
  • Experience building backend services
  • Experience developing with Java, Python, or Go
  • Understanding of object-oriented design, algorithms, and optimization
  • Familiarity with relational and non-relational databases
  • Understanding of data modeling and access patterns affecting system performance and reliability
  • Strong foundation in data structures, algorithms, and software design
  • Ability to write clean, correct code and follow established best practices
  • Ability to take ownership of end-to-end work and operate software reliably
  • Clear communication with technical and non-technical teammates
  • Ability to work effectively through ambiguity and translate business goals into deliverables

Attentive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Attentive and has not been reviewed or approved by Attentive.

  • Healthcare Strength Health coverage includes comprehensive medical, dental, and vision plans, plus a fully covered One Medical membership and mental health resources. Employer-paid options and added wellness stipends indicate strong support for physical and mental wellbeing.
  • Equity Value & Accessibility Equity grants are described as significant and a meaningful component of total compensation. Market-value cash pay paired with stock helps position overall packages as competitive.
  • Parental & Family Support Generous paid parental leave, fertility and family-forming benefits, and supports such as Milk Stork and travel reimbursement for necessary medical care are offered. These provisions signal robust support for families across different needs.

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The Company
HQ: New York, NY
1,000 Employees
Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.

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