Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
In the role of Video Playback Services Software Engineer 2, you will report to the Senior Engineering Manager, Playback Services.
We are considering applicants for the location(s) of Mexico City, Mexico.
As a Software Engineer II on the Playback Services team, you will contribute to the design, development, and maintenance of backend services that power the video playback experience for Crunchyroll’s global audience of anime fans.
In this role, you will:
- Design and implement backend services and APIs that support video playback and configuration
- Collaborate with cross-functional teams including product, design, and QA to deliver high-quality features
- Participate in code reviews and contribute to improving code quality and system architecture
- Debug and resolve moderate to complex issues related to video delivery, service health, or API behavior
- Take ownership of small to mid-sized features or components, from design to deployment
- Follow and contribute to engineering best practices around testing, documentation, and deployment
You will report to the Manager of Playback Services and work closely with more senior engineers to grow your technical and systems thinking skills.
About YouYou're a great fit for this role if you:
- Have 2–4 years of professional software development experience
- Hold a Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience)
- Have solid experience with backend programming languages such as TypeScript, Go, or similar
- Have hands-on experience with cloud platforms like AWS or GCP
- Understand the fundamentals of video streaming, APIs, and backend service architecture
- Are comfortable working independently on well-defined projects and collaborating in an Agile environment
- Communicate effectively and are proactive in seeking feedback and mentoring more junior engineers when appropriate
The Video Platform teams build the systems that power Crunchyroll’s most important user experience: watching video. From ingestion to playback, we work on highly scalable systems that deliver video across mobile, desktop, and connected devices.
The Playback Services team focuses on the backend systems that support the player, including configuration, telemetry, and playback optimization. As an SWE I, you’ll start contributing to these systems with guidance and grow your expertise over time
Why you will love working at CrunchyrollIn addition to getting to work with fun, passionate, and inspired colleagues, you will also enjoy great benefits and perks
#LifeAtCrunchyroll
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Skills Required
- 2–4 years of professional software development experience
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience
- Experience with backend programming languages such as TypeScript, Go, or similar
- Hands-on experience with cloud platforms such as AWS or GCP
- Understanding of video streaming, APIs, and backend service architecture
- Ability to work independently on well-defined projects and collaborate in an Agile environment
- Effective communication and proactive feedback-seeking
- Ability to mentor more junior engineers when appropriate
What the Team is Saying
Crunchyroll Compensation & Benefits Highlights
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Healthcare Strength — Job postings and employer profiles consistently describe comprehensive medical, dental, and vision coverage alongside life, STD/LTD, mental-health resources, and HSA/FSA options. Some descriptions also note low premiums for robust plans, reinforcing a strong health offering.
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Retirement Support — U.S. roles repeatedly cite a 401(k) with company match, with the same offering appearing across North America postings. This consistency signals an established retirement program.
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Leave & Time Off Breadth — Benefit overviews highlight flexible or “Use What You Need” PTO, paid holidays, wellness days, and paid volunteer time. Parental and family medical leave are also consistently mentioned.
Crunchyroll Insights
What We Do
At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Why Work With Us
We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.
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Crunchyroll Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.
