Responsibilities:
- Design, develop, and maintain high-quality features on our Android or iOS app, with growing exposure to shared Kotlin Multiplatform code
- Implement scalable, stable, user-friendly features that hold up under rapid user growth
- Use AI-assisted development tools to accelerate code generation, testing, and architecture decisions
- Collaborate with cross-functional teams, engineering, support, product , to resolve technical issues and understand customer needs
- Work in a modern agile environment: CI/CD, automated testing, dev/stage/prod pipelines (Android and/or TestFlight/App Store Connect for iOS)
- Contribute to the shared KMP module as it's built out, implementing platform-specific pieces against a shared interface.
Required skills:
- 2-5 years of strong Kotlin or Swift (expert on at least one platform), solid OOP/POP and TDD fundamentals
- Modern platform stack: Jetpack Compose, Coroutines/Flow, DI (Hilt/Koin/Dagger), testing (Espresso, JUnit, Mockk) , or SwiftUI, Combine/Swift Concurrency (async/await), XCTest
- Regular, hands-on use of AI coding assistants (Cursor, GitHub Copilot, Claude Code, or similar) as part of your actual workflow, not occasional use
- Solid Git and mobile CI/CD experience (GitHub Actions, Fastlane, Xcode Cloud, or Android equivalents)
- Working competence on the other mobile platform, even if not expert-level
- Excellent written/spoken English; self-starter, proactive about learning new tools
Nice to have:
- Has consumed a KMP-produced library inside an app (even without having authored one)
- Compose Multiplatform exposure
- WebRTC, VoIP, or real-time communication protocol experience
- Flutter or Dart experience; or Similar KMP/CMP
- Experience building/integrating AI agents into mobile apps
- BS/MS in Computer Science or related field
- Experience on distributed/remote global teams
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Skills Required
- 2-5 years of strong Kotlin or Swift experience, with expert-level proficiency on at least one mobile platform
- Solid object-oriented programming, protocol-oriented programming, and test-driven development fundamentals
- Experience with Jetpack Compose, Coroutines/Flow, dependency injection, and Android testing, or SwiftUI, Combine/Swift Concurrency, and XCTest
- Regular hands-on use of AI coding assistants such as Cursor, GitHub Copilot, or Claude Code
- Solid Git and mobile CI/CD experience
- Working competence on the other mobile platform
- Excellent written and spoken English
- Self-starter with proactive learning habits
- Experience consuming a Kotlin Multiplatform-produced library
- Compose Multiplatform experience
- WebRTC, VoIP, or real-time communication protocol experience
- Flutter or Dart experience, or similar KMP/CMP experience
- Experience building or integrating AI agents into mobile applications
- Bachelor's or master's degree in Computer Science or a related field
- Experience working on distributed or remote global teams
Talkdesk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Talkdesk and has not been reviewed or approved by Talkdesk.
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Leave & Time Off Breadth — Time off is described as generous, with unlimited PTO, paid sick days, and dedicated volunteer time available. Vacation allowances of at least three weeks and an 'unlimited time off' approach are offered, provided work responsibilities are met.
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Healthcare Strength — Healthcare coverage includes medical, dental, and vision for employees and dependents, alongside disability and life insurance. Coverage depth is highlighted as a core strength within the package.
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Flexible Benefits — Flexibility is emphasized through a remote-work program and work-from-home options. Compensation elements and perks such as commuter benefits and fitness stipends provide configurable support for different needs.
Talkdesk Insights
What We Do
Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX Cloud is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at www.talkdesk.com.
