Jobs at Rapid7

Investigate and triage security events across customer environments, conduct incident response and forensic investigations, analyze malware, identify root causes, and recommend remediation. Produce MITRE ATT&CK-aligned incident reports, communicate findings to customers, collaborate with threat intelligence and detection engineering teams, and contribute to detection improvements and team mentoring within a 24/7 MDR SOC.

Investigate and triage high-priority security events for APAC customers within a 24/7 managed detection and response SOC. Responsibilities include alert review, threat detection, incident response, evidence acquisition, root-cause analysis, technical reporting, remediation recommendations, customer communication, attack-methodology documentation, and feedback to product teams.

Leads and scales a nine-person commercial sales team serving North Central U.S. accounts. Responsibilities include recruiting, training, coaching, pipeline management, forecasting, go-to-market planning, revenue growth, and cross-functional collaboration with marketing, engineering, customer success, and product teams. The manager will drive accountability, develop seller expertise, represent the company at customer and industry events, and consistently exceed regional revenue targets.

Own and support the Atlassian environment, including Jira and Confluence administration, user access, project configuration, workflows, integrations, documentation, dashboards, and reporting. Troubleshoot user issues, support ITSM processes, collaborate with IT, DevOps, and business teams, and improve platform governance, automation, scalability, and user experience.

Lead and develop a global Renewal Account Management team responsible for retention, renewal performance, forecast accuracy, and commercial execution. The role oversees deal ownership, negotiations, at-risk renewals, customer escalations, reporting, and renewal governance. It partners with Sales, Customer Success, Channel, Finance, and Legal while using Salesforce, Clari, and forecasting tools to identify risks, improve operational discipline, and deliver predictable recurring revenue outcomes.

Serve as the primary customer contact during cybersecurity solution onboarding. Coordinate implementation projects, timelines, milestones, dependencies, and deliverables; perform software installation, configuration, validation, and basic troubleshooting. Advise customers on technical prerequisites and best practices, maintain implementation records, gather feedback, and escalate complex issues. The role combines customer-facing technical implementation, project coordination, and cybersecurity SaaS expertise.

Lead and scale monthly close and consolidation across international subsidiaries, ensure US GAAP and SOX compliance, manage statutory filings and audits, evaluate complex technical accounting, design global internal controls, drive automation and process improvements, and lead and develop a high-performing accounting team.

The Director of FP&A will lead financial strategies for sales and marketing, advising executives, managing budgeting cycles, and developing financial models for high-growth SaaS environments.

Own end-to-end renewals and expansion for complex enterprise SaaS accounts. Lead contract, pricing, and term negotiations with executives and procurement teams; develop data-driven retention strategies; maintain accurate forecasts and deal records in Salesforce and Clari; identify expansion opportunities with Sales and Channel teams; build executive relationships; mentor renewal managers; and improve renewal playbooks and workflows.

Own renewal and expansion strategies for mid-tier commercial accounts, managing the full renewal lifecycle from outreach and negotiation through contract completion. Engage decision-makers, procurement teams, and channel partners; identify upsell and cross-sell opportunities; maintain Salesforce and Clari forecasts; analyze renewal and usage data; mitigate customer retention risks; and contribute to enablement, playbooks, and peer mentorship.

Lead Rapid7's multi-year AI strategy and roadmap across product and operations, build and run a high-performing AI organization, drive LLM, generative and agentic capabilities, integrate threat intelligence for security detection and prioritization, establish MLOps and responsible AI governance, and represent Rapid7 externally while partnering with Sales, SOC, and Customer Success to deliver measurable business outcomes.

Processes global sales orders, captures contract data, reviews quotes, fulfills software subscriptions, and resolves transactional issues. Partners with Sales, Legal, IT, Commissions, Accounting, and Accounts Receivable to remove bottlenecks and ensure accurate bookings. Supports customer inquiries, system and SKU testing, and cross-functional operational improvements that enhance scalability and proposal-to-cash efficiency.

Conduct strategic and financial analysis, evaluate market opportunities and M&A targets, build valuation models, support due diligence, research competitors, and prepare executive and Board presentations. The role partners with business leaders on product strategy, market entry, competitive positioning, operational improvements, annual planning, and long-range transformation initiatives.

Leads the strategy, roadmap, execution, and commercial growth of Rapid7’s Exposure Command and Vulnerability Management product portfolio. Responsibilities include directing cybersecurity product vision, coordinating engineering and go-to-market teams, managing integrations and customer feedback, tracking product KPIs, influencing packaging and pricing, representing the company externally, and building a world-class product management organization.

Drive new business and upsell revenue across mid-market accounts by prospecting, qualifying, presenting, negotiating, and closing opportunities. Build trusted cybersecurity advisor relationships, manage quotas and forecasts, monitor competitors, convert client feedback into sales strategies, and collaborate with Sales Engineering, Sales Operations, Customer Success, and channel partners. Maintain accurate Salesforce records and support account expansion within an assigned territory.

Drive net-new sales and upsell opportunities across mid-market accounts in an assigned territory. Prospect, qualify, and close business; position cybersecurity solutions; monitor competitors; negotiate contracts; maintain Salesforce forecasts; and collaborate with sales engineering, operations, customer success, and channel partners. The role requires exceeding quotas, building trusted client relationships, and traveling up to 10% for client meetings in a hybrid work environment.