Jobs at Rapid7

Manage end-to-end payroll operations across multiple countries, ensuring accurate, timely, and compliant processing. Audit payroll inputs, resolve discrepancies, prepare reports, support financial reporting and month-end close, initiate payroll funding payments, maintain procedures and controls, and assist with year-end tax reporting. The role requires collaboration with Finance, Tax, Benefits, People Strategy, employees, and external payroll providers, along with fluency in English and Czech.

Investigate and triage high-priority security events for APAC customers within a 24/7 managed detection and response SOC. Responsibilities include alert review, threat detection, incident response, evidence acquisition, root-cause analysis, technical reporting, remediation recommendations, customer communication, attack-methodology documentation, and feedback to product teams.

Manage and mentor Product Managers while guiding product strategy, prioritization, roadmap execution, and lifecycle management for Rapid7’s cybersecurity platform. Partner with Product, Engineering, UX, executives, customers, and cloud ecosystem partners to define requirements, launch features, analyze usage and feedback, and drive market impact. The role also promotes AI-enabled product management practices, customer-centric decision-making, cross-functional alignment, and development of high-performing global teams.

Own the strategy, vision, roadmap, and execution of Rapid7’s Managed Detection and Response product portfolio. Lead and develop a global product management team, partner with SOC and engineering leaders, translate customer and market insights into product decisions, define platform capabilities, and drive product OKRs. Serve as a senior customer-facing representative while collaborating with sales, marketing, and customer success on positioning, launches, adoption, retention, and expansion.

Manage and mentor Product Managers while guiding platform strategy, prioritization, and lifecycle execution. Lead collaboration across Product, Engineering, UX, customers, and partners to define requirements, roadmap decisions, launches, and enhancements. Use market research, customer feedback, utilization metrics, competitive positioning, and AI to drive product outcomes for Rapid7’s cybersecurity platform.

Lead and mentor Product Managers while shaping platform strategy, prioritization, product planning, launches, and ongoing enhancements. Partner with Product, Engineering, UX, customers, cloud ecosystem partners, and executives to define requirements, drive customer-focused decisions, and deliver market impact. Use metrics, research, competitive positioning, and AI-enabled practices to improve product outcomes across Rapid7’s cybersecurity platform.

Leads customer onboarding projects from post-sale kickoff through steady state. Manages timelines, milestones, dependencies, and stakeholder coordination; performs software installation, configuration, validation testing, troubleshooting, and documentation. Guides customers through technical prerequisites and best practices, communicates with nontechnical users, escalates complex issues, gathers feedback, and supports process and product improvements.

Supports pre-sales activities for Rapid7’s cybersecurity platform by conducting high-level demonstrations, addressing technical questions, assisting with proofs of concept and RFI/RFP responses, creating technical content, and enabling sales development teams. Translates technical capabilities into business value for technical and non-technical audiences while building foundational expertise in cybersecurity, networking, and Rapid7 solutions.

Provides white-glove technical support to executives and board members across AV systems, video conferencing, Google Workspace, macOS, Windows, and mobile endpoints. Responsibilities include troubleshooting, device provisioning, MDM administration, onboarding and offboarding, executive event support, documentation, trend analysis, and mentoring. The role requires high discretion, urgency, strong communication, and expertise with Zoom, Google Meet, Jamf or Intune, Crestron or Extron, and ITSM tools.

Supports early-stage sales opportunities for Rapid7’s cybersecurity platform by answering technical questions, conducting high-level product demonstrations, contributing to RFI/RFP responses, creating technical content, and supporting BDR, SDR, and inbound chat teams. The role develops foundational expertise in security solutions, pre-sales processes, networking concepts, and technical communication for varied audiences.

Lead and scale Rapid7’s Canadian sales team, manage enterprise sellers, exceed regional revenue targets, recruit and coach new hires, build channel partnerships, execute go-to-market strategies, and collaborate with Marketing, Customer Success, Sales Engineering, and other teams. The role requires enterprise software sales leadership, Canadian market expertise, pipeline and forecasting accountability, and up to 25% travel across Canada.

Legal Counsel supporting Rapid7’s go-to-customer organization across the customer lifecycle. Responsibilities include drafting, reviewing, and negotiating SaaS, software licensing, NDA, services, SOW, and order form agreements; advising Sales, Finance, Privacy, Information Security, Procurement, and partner teams; supporting public-sector procurement and FedRAMP requirements; translating legal issues for non-legal stakeholders; and improving legal processes with AI-enabled tools.

Leads product enablement for go-to-market teams by designing and delivering product training, launch programs, onboarding, demos, and internal event content. Partners with Product, Product Marketing, and technical specialists to ensure accuracy and connect product capabilities to customer value. Measures engagement and business impact using enablement metrics, field feedback, and data. Manages programs across global, cross-functional teams using Highspot, Articulate, Gong, and Salesforce.

Leads and scales Rapid7’s EMEA sales engineering organization, managing Solution Engineers and serving as the region’s strategic technical authority. Partners with sales, marketing, product, engineering, executives, and channel partners to drive revenue, retention, consultative security solutions, strategic proofs of concept, demonstrations, and enterprise deals. Represents the company at industry events and translates customer needs into product strategy while improving forecasting, leadership development, and presales performance.

Advise Rapid7 customers on improving security posture, optimizing platform usage, and advancing security program maturity. Provide tailored recommendations, threat awareness reporting, customer deliverables, incident response assistance, and executive business reviews. Build relationships with technical and executive stakeholders, coordinate support, support renewals and retention, identify customer risks, and relay client requirements to influence the managed services roadmap.

Supports daily administration and execution of global Total Rewards and benefits programs. Responsibilities include employee inquiry support, benefits onboarding, vendor data transmissions, process documentation, communications, open enrollment assistance, invoice tracking, data checks, and compliance reporting. The role also supports identifying AI automation opportunities and requires attention to detail, confidentiality, adaptability, and proficiency with Google Workspace, Excel, or Workday.

Own named enterprise accounts across the UKI region, generating new-logo and expansion revenue. Manage full-cycle sales from outbound prospecting and discovery through technical validation, negotiation, forecasting, and contract close. Build account plans, engage senior stakeholders, translate cybersecurity capabilities into business value, and collaborate with SDRs, solution engineers, customer success, channel, and advisory teams. Travel up to 25% for client meetings.

Leads Rapid7’s global technical sales organization across Sales Engineering Specialists, Forward Engineering, Labs, and the Center of Excellence. Develops technical sales strategy, organizational roadmaps, succession frameworks, and engineering capabilities while partnering with sales leadership. Oversees integrations, demo infrastructure, enterprise platform architecture, ROI modeling, resource planning, and cross-functional execution. Drives organizational scaling, executive alignment, talent development, and measurable contributions to revenue and product innovation.

Supports customers using Rapid7’s Vector Command Red Team service through attack surface analysis, reconnaissance, OSINT, reporting, customer communications, and request prioritization. The role coordinates with Red Team, MDR, and MVM teams; conducts manual network and service reconnaissance; develops scripts to analyze attack surface data; monitors customer exposures; and performs entry-level external penetration testing. It also includes customer onboarding, monthly reporting, update calls, and translating technical security concepts for nontechnical stakeholders.

Processes PO and non-PO invoices, expense claims, vendor records, payments, and AP mailbox inquiries. Investigates invoice exceptions, approval delays, system integration failures, and discrepancies while supporting payment runs, reporting, compliance, documentation, internal controls, and process improvements. The role requires collaboration with vendors, Procurement, employees, and global Finance teams, along with familiarity with Indian GST and TDS regulations and US shift availability.