The Foundation organization at Zendesk builds and maintains secure, reliable, and easy-to-use authentication, authorization, and data protection features for Zendesk’s customers, products, and services.
We are looking for a well-rounded Software Engineer to join our Data Masking team, where you will build and contribute new features that deliver advanced data privacy and protection solutions to our customers across all products. Ideal candidates will possess excellent problem-solving skills, be driven to help customers, and be passionate about building robust access controls for large-scale use cases.
We believe empathy is the greatest virtue for building the best products and the greatest environment for growing together as a team. We adapt quickly and are constantly innovating. Help us reach the next level of data protection, AI redaction and data masking.
What you’ll be doingDeliver value directly to our customers by building and maintaining secure access controls.
Maintain excellent quality for our systems and navigate the challenges presented working at a global scale. We own some of the largest scale services within Zendesk.
Use best practices for writing high quality code with appropriate test coverage. We ship code frequently and fast, but stability and reliability must never be compromised.
Contribute to solutions which move us further toward a fine-grained permissions management system across Zendesk services.
At least 2 years of experience in a backend or full-stack application engineering role
Understanding of web application development and knowledge of Ruby and/or at least one JVM language
Excellent communication and time-management skills
Eagerness to constantly grow, learn, and apply obtained knowledge in practice
You believe building phenomenal software is a team effort and enjoy learning together through pairing, code reviews, tech talks, etc.
Background in Computer Science, engineering or similar field
Prior experience working on Ruby or Scala services
Familiarity with distributed systems
Experience with container orchestration using Docker, Kubernetes and cloud services on AWS or similar.
Familiarity with modern JS frameworks.
Our backend code is a split between Ruby on Rails and microservices written in Scala
Our frontend interfaces are written in TypeScript, using React and GraphQL
We use AWS Aurora to store data in MySQL and Kafka to stream events between services
We use Kubernetes, Istio, Spinnaker and AWS services to deploy and scale our applications
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The Poland annualized base salary range for this position is zł164,000.00-zł246,000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.
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What We Do
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences— and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, co-working spaces, and Zendesk workspaces to make one team.
Why Work With Us
We know one desk doesn’t fit all. At Zendesk, we prioritize remote work because we believe great work happens anywhere. Digital first is more than where we work though. We give our employees flexibility and choice in both where and how they work while also trusting them to be a team player.
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