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The Software Engineer II will enhance Zendesk's search platform by delivering AI capabilities, collaborating on feature scopes, and ensuring service reliability, while focusing on performance and stability of applications.
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Generate new business opportunities for account executives, conduct high-level conversations with senior executives, and achieve monthly quotas. Requires sales experience and strong communication skills.
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As a Sr. Scrum Master, you'll facilitate agile practices for multiple teams, oversee sprint cycles, and improve team delivery effectiveness in a collaborative environment.
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Assist customers with Zendesk's solutions while developing technical skills through training and hands-on engagements, fostering successful customer experiences.
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Lead global digital customer success programs, overseeing strategy, team management, and execution of digital content and customer engagement initiatives.
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Lead a global team of Customer Success Managers, ensuring product adoption and high-quality customer engagement while managing resources and processes.
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Lead and scale customer onboarding and adoption functions, ensuring customer success through effective team management and cross-functional collaboration.
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As a Software Engineer II, you will monitor and troubleshoot service incidents, improve system reliability, automate tools, and collaborate across teams.
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As a Customer Success Manager, engage with customers to recommend solutions, deliver value through demonstrations, and collaborate across teams while leveraging data insights and developing scalable resources.
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The Senior SMB Account Executive will drive revenue growth by acquiring new customers, managing relationships, and leveraging data to enhance retention strategies.
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Join Zendesk's full-stack team to develop and enhance the ticketing system, ensuring effective communication and addressing user needs while mentoring junior colleagues.
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Customer Engineers assist clients with API integrations to optimize automation, design backend connections, and troubleshoot technical issues for better customer experience.
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As an Engineering Manager, you will lead a team focusing on delivering ML-powered products, ensuring alignment with engineering practices, and fostering a collaborative and inclusive environment.
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The Engineering Manager will lead a full-stack team responsible for the Zendesk ticketing systems, focusing on product innovation, team mentorship, and system performance.
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The Senior Machine Learning Scientist will design and test AI solutions, manage end-to-end research projects, and collaborate with cross-functional teams to enhance the AI Agent product. Responsibilities include staying updated on NLP and ML fields, implementing proof-of-concept models, and contributing to product development.
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Lead a team of engineers to deliver AI-powered capabilities at Zendesk scale, ensuring high availability and system reliability while mentoring junior members and collaborating with different partners.
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The Digital Marketing Manager will develop paid media strategies and collaborate with teams to drive growth using data analysis and performance metrics.
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Lead the Knowledge Graph team at Zendesk to enhance knowledge management through effective data ingestion and structured information retrieval.
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Design and develop a SaaS platform, focusing on user experience while collaborating with product managers, designers, and the technical team.
Software
As a Senior Software Engineer, you will drive innovation, contribute to software development, mentor team members, and engage in design processes, while maintaining high-quality code.