The Software Engineer II will enhance Zendesk's search platform by delivering AI capabilities, collaborating on feature scopes, and ensuring service reliability, while focusing on performance and stability of applications.

Generate new business opportunities for account executives, conduct high-level conversations with senior executives, and achieve monthly quotas. Requires sales experience and strong communication skills.

As a Sr. Scrum Master, you'll facilitate agile practices for multiple teams, oversee sprint cycles, and improve team delivery effectiveness in a collaborative environment.

Assist customers with Zendesk's solutions while developing technical skills through training and hands-on engagements, fostering successful customer experiences.

Lead global digital customer success programs, overseeing strategy, team management, and execution of digital content and customer engagement initiatives.

Lead a global team of Customer Success Managers, ensuring product adoption and high-quality customer engagement while managing resources and processes.

Lead and scale customer onboarding and adoption functions, ensuring customer success through effective team management and cross-functional collaboration.

As a Software Engineer II, you will monitor and troubleshoot service incidents, improve system reliability, automate tools, and collaborate across teams.

As a Customer Success Manager, engage with customers to recommend solutions, deliver value through demonstrations, and collaborate across teams while leveraging data insights and developing scalable resources.

The Senior SMB Account Executive will drive revenue growth by acquiring new customers, managing relationships, and leveraging data to enhance retention strategies.

Join Zendesk's full-stack team to develop and enhance the ticketing system, ensuring effective communication and addressing user needs while mentoring junior colleagues.

Customer Engineers assist clients with API integrations to optimize automation, design backend connections, and troubleshoot technical issues for better customer experience.

As an Engineering Manager, you will lead a team focusing on delivering ML-powered products, ensuring alignment with engineering practices, and fostering a collaborative and inclusive environment.

The Engineering Manager will lead a full-stack team responsible for the Zendesk ticketing systems, focusing on product innovation, team mentorship, and system performance.

The Senior Machine Learning Scientist will design and test AI solutions, manage end-to-end research projects, and collaborate with cross-functional teams to enhance the AI Agent product. Responsibilities include staying updated on NLP and ML fields, implementing proof-of-concept models, and contributing to product development.

Lead a team of engineers to deliver AI-powered capabilities at Zendesk scale, ensuring high availability and system reliability while mentoring junior members and collaborating with different partners.

The Digital Marketing Manager will develop paid media strategies and collaborate with teams to drive growth using data analysis and performance metrics.

Lead the Knowledge Graph team at Zendesk to enhance knowledge management through effective data ingestion and structured information retrieval.

Design and develop a SaaS platform, focusing on user experience while collaborating with product managers, designers, and the technical team.

As a Senior Software Engineer, you will drive innovation, contribute to software development, mentor team members, and engage in design processes, while maintaining high-quality code.