The CS Strategy & Ops Manager will drive Gainsight strategy, build automated workflows, optimize processes, and collaborate across teams to enhance customer engagement and retention efforts.

The Data Analyst will analyze customer data, build reports, partner with leadership, and drive analytics initiatives to improve retention and customer success metrics.

As a Senior Software Engineer, you will lead technical initiatives, mentor engineers, and develop scalable software solutions in an Agile environment.

Lead the AI sales team in North America, driving revenue growth and exceeding targets through relationship building and talent development.

The Senior Customer Success Manager will build relationships with a portfolio of customers, driving product adoption, minimizing churn, and ensuring measurable business value via Zendesk's solutions.

Design and maintain automated testing frameworks, manage CI/CD pipelines, and work collaboratively to ensure software quality. Advocate best practices in testing and QA.

The role involves managing intranet content, troubleshooting, optimizing search implementations, and enhancing employee experiences through effective digital workplace applications.

The Senior Solutions Consultant drives technical aspects of Zendesk's sales cycle, engaging with executives and managing customer relationships to ensure satisfaction and successful solution delivery.

Lead a team of engineers to develop AI-powered customer service solutions, collaborating with product teams and mentoring juniors.

The Solutions Consultant drives technical sales during the Zendesk cycle, manages client relationships, and aids in scoping technical solutions while collaborating with teams.

The Solutions Consultant manages technical relationships and supports the sales process by providing technical solutions and scoping software for customers.

As a Senior Software Engineer at Zendesk, you will build AI-powered services, mentor junior developers, and ensure system reliability, using your experience in server-side applications, cloud services, and high-traffic systems.

Lead a data engineering team, overseeing the development of AI datasets and OLAP data models, ensuring data quality, and maintaining relationships with cross-functional stakeholders.

The Staff Data & Analytics Analyst will analyze AI-driven metrics, develop complex SQL queries, and translate findings into actionable insights for stakeholders at Zendesk.

As the Service Desk Manager, oversee global service desk operations, lead teams, handle technical escalations, enhance service quality, and collaborate with stakeholders.

The Principal Product Manager will lead the Service Catalog initiative, engage with teams, analyze data, and prioritize product roadmaps, ensuring customer-centric design and successful product delivery.

As a Commercial Sales Manager, you will lead a sales team, develop sales strategies, and ensure financial performance by enhancing customer satisfaction and managing sales activities effectively.

As a Senior Front End Developer, you will create dynamic web applications, collaborate with clients, and ensure innovative design meets user needs while managing business requirements.

The Software Engineer will develop AI-powered capabilities for Zendesk, collaborate on features with product teams, automate deployments, and ensure service reliability.

In this role, the Senior Product Manager will oversee messaging products, drive the product roadmap, collaborate with cross-functional teams, and advocate for customer needs through research and data analysis.