This entry-level role involves supporting customers in maximizing Zendesk solutions, engaging with clients, and collaborating with cross-functional teams.

This role involves driving new business, managing an outbound pipeline, and crafting exceptional customer experiences while prospecting. Fluency in Italian and English is required, along with a sales background.

The Software Engineer will develop AI-powered capabilities for Zendesk, collaborate on features with product teams, automate deployments, and ensure service reliability.

The Staff Data & Analytics Analyst will analyze AI-driven metrics, develop complex SQL queries, and translate findings into actionable insights for stakeholders at Zendesk.

This role involves evaluating customer support interactions, coaching agents, maintaining quality metrics, and contributing to process improvements using the Zendesk QA tool.

Manage localization projects, support the Marketing Localization team, ensure quality assurance, and handle planning and scheduling tasks.

The Sr. Director, Global Startups Marketing will lead a team to cultivate partnerships and develop tailored marketing programs for startups, focusing on customer acquisition and brand positioning.

The Group Product Manager leads product development for reporting capabilities, manages a team of PMs, collaborates globally, and engages with customer needs to drive product strategy.

As a Senior Front End Developer, you will create dynamic web applications, collaborate with clients, and ensure innovative design meets user needs while managing business requirements.

As a Software Engineer II, you will modernize applications using React and TypeScript, maintain CI/CD pipelines, and enhance developer workflows.

In this role, the Senior Product Manager will oversee messaging products, drive the product roadmap, collaborate with cross-functional teams, and advocate for customer needs through research and data analysis.

The Enterprise Account Executive will drive revenue growth by acquiring new customers and expanding existing accounts while managing relationships and optimizing sales strategies.

Lead a team of early-career Product Led Growth Sales Specialists, developing sales strategies, enhancing customer journeys, and driving revenue growth.

As the Service Desk Manager, oversee global service desk operations, lead teams, handle technical escalations, enhance service quality, and collaborate with stakeholders.

Lead the Customer Success team, focusing on strategy and execution to enhance customer retention and satisfaction while managing relationships and deliverables.

Lead a data engineering team, overseeing the development of AI datasets and OLAP data models, ensuring data quality, and maintaining relationships with cross-functional stakeholders.

As a Commercial Sales Manager, you will lead a sales team, develop sales strategies, and ensure financial performance by enhancing customer satisfaction and managing sales activities effectively.

Lead the global product design organization, managing a large team while developing strategies and collaborating with other departments to enhance design quality and user experience.

As a Senior Software Engineer at Zendesk, you will build AI-powered services, mentor junior developers, and ensure system reliability, using your experience in server-side applications, cloud services, and high-traffic systems.

As a Staff Data Scientist, you will develop analytics frameworks, statistical models, and cohort segmentation to measure and optimize AI feature performance.