The Senior Solutions Consultant drives technical solutions throughout the Zendesk sales cycle, engaging with prospects and aligning software solutions to their needs. This role requires significant sales and technical expertise to successfully convert enterprise clients.

The Senior Partner Sales Executive is responsible for recruiting new partnerships and collaborating with sales teams to enhance business performance. This role focuses on building go-to-market strategies, managing partner relationships, and driving incremental revenue through effective partner programs.

The Sales Development Representative will drive new business by managing leads, upselling, and building customer experiences within a multicultural team in EMEA.

Lead architecture and delivery of enterprise-scale full‑stack features, own end-to-end implementation, mentor engineers, collaborate with product and design, triage production issues, and improve system reliability, performance, and observability.

The Enterprise Account Executive is responsible for driving revenue growth, building customer relationships, managing complex sales cycles, and collaborating with internal teams to expand Zendesk's offerings in the Enterprise sector.

The AI Success Strategist manages customer AI roadmaps, ensuring strategic alignment and maximizing business impact by driving AI adoption and operational excellence. Responsibilities include designing AI deployment, engaging stakeholders, tracking metrics, and advising on ethical AI practices.

The Public Sector Account Executive will drive revenue growth by acquiring new Public Sector customers, managing key relationships, and leveraging data insights to enhance sales strategies.

The Senior Engagement Manager at Zendesk leads complex client projects, enhances methodologies, mentors teams, and drives strategic oversight, ensuring success while managing relationships and risks.

The Senior Software Engineer will collaborate with teams to enhance customer experiences through software solutions at Zendesk, focusing on connectivity and innovation.

The Business Development Representative will drive new business and manage leads in the EMEA region, using innovative sales strategies and maintaining high customer experience standards.

Manage financial analysis and strategy for product development, providing insights and forecasting to influence business decisions and optimize processes.

Lead the analysis area within the BI team, ensuring data cleanliness, acquiring insights, and leading projects. Collaborate with stakeholders and mentor peers on analysis techniques.

Design, develop, and deploy scalable integrations in AI settings while mentoring engineers and shaping APIs for efficient data integration.

The Senior Technical Architect will develop customized technical solutions, lead project delivery, mentor others, and manage implementations using Zendesk and AWS services.

The Solutions Architect will lead pre-sales scoping, design customized solutions, and collaborate with sales and professional services teams to meet customer needs.

Design, build, and maintain third-party connectors using the Connector SDK. Define reusable connector bundles and patterns, lead technical design, collaborate with SDK/platform teams, apply AI to streamline connector creation, and mentor engineers while ensuring scalability, security, observability, and CI/CD best practices.

The Staff Software Engineer will lead technical efforts in designing and building scalable enterprise IT service management solutions, collaborate with teams, mentor engineers, and ensure high-quality delivery of software solutions.

The AI Specialist, Customer Success drives AI adoption for Zendesk customers, ensuring they achieve business value through proactive engagement and expertise in Zendesk's AI solutions.

Serve as the technical and product expert for Zendesk AI, guiding customers through configuration, integrations, adoption, and optimization. Drive on-time project delivery, change management, training, and cross-functional collaboration to ensure measurable business outcomes, retention, and scale of AI solutions.

Own and optimize quoting, billing, and Quote-to-Cash (QTC) processes; manage daily operations of billing/quote systems; lead cross-functional projects and system implementations; maintain process documentation; provide program updates and roadmaps; support UAT and change management; build relationships across Sales Operations, IT, Product, and global RevOps.