Software Engineer II - Backend

Reposted 3 Days Ago
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Porto, PRT
In-Office
Mid level
Cloud • Software
The Role
Develop scalable backend services for Five9's contact center platform, collaborating within an Agile team, and managing end-to-end service integrity.
Summary Generated by Built In

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

Our team is looking for an energetic Java Software Engineer who is passionate about creating high-performing, scalable, and resilient mission critical back-end services that are the foundation of Five9’s contact center platform. As a member of the team you will take end-to-end ownership of a solution to deliver services enriching our Contact Center platform and applications. In this highly visible and influential role your work will build the foundation to support the efforts of multiple teams. Your work in building APIs will set the standard across the organization by eliminating inconsistencies and streamlining the efficiency of our core services.
 
Key Responsibilities:
  • Be part of an agile team to develop scalable, highly available core platform services.
  • Participate and contribute to requirements analysis.
  • Collaborate with product managers, architects, engineering leaders and test engineers.
  • Understand performance and scalability principles and apply when developing software.
  • Troubleshoot and support current platform in production.
  • This position requires the ability to be part of on-call rotation, troubleshooting issues.
 
Requirements
  • 3+ years of industry experience in server-side development and integrations.
  • 3+ years of experience in Java.
  • Strong Computer Science fundamentals in design, data structures, problem solving.
  • Experience with any public cloud platform and microservices is a plus.
  • Deep knowledge and experience in building Spring Framework applications.
  • Experience in implementing RESTful and RPC interfaces.
  • Experience in applying design patterns and separating concerns in a distributed system.
  • Experience developing and deploying internet scale, distributed services.
  • Experience working with SQL and NoSQL databases and caches.
  • Experience working within an Agile/Scrum team.
  • Positive, self-motivated and enthusiastic attitude with a strong-sense of ownership.
  • Strong communication skills, both verbal and written.

Benefits:

  • Five9 Shares
  • Bonus Scheme
  • 10% Flexi Benefit
  • Meal Allowance
  • Medical Insurance
  • Life Insurance 
  • 25 day Annual Leave + Public Holidays

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Top Skills

Java
Microservices
NoSQL
Public Cloud Platform
Rest
Rpc
Spring Framework
SQL
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The Company
HQ: San Ramon, California
2,427 Employees
Year Founded: 2001

What We Do

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty

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