Software Engineer II - AI Assistant Enablement

Posted 19 Days Ago
2 Locations
In-Office
120K-199K Annually
Mid level
Insurance
The Role
Design, develop, test, and deploy scalable software solutions and AI assistant capabilities. Integrate generative AI/LLM frameworks, vector databases, and cloud services. Collaborate across teams, provide technical guidance, mentor junior engineers, and apply prompt engineering and responsible-AI guardrails.
Summary Generated by Built In
Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category
Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$120,400.00 - $198,700.00

Target Openings
1

What Is the Opportunity?
Travelers is seeking a Software Engineer II to join our organization as we grow and transform our Technology landscape. Individual will complete advanced end-to-end engineering tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications, consulting with users to determine hardware, software or system functional specifications, managing interaction between systems and other technical support areas, and defining technical requirements and coordinating team resources to solve problems.
Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.

What Will You Do?

  • Design and implement scalable solutions for technical requirements of intermediate complexity.
  • Collaborate across teams to analyze, assess, and contribute to the design of complex solutions, demonstrating strong communication and problem-solving skills.
  • Work autonomously within team guidelines to tackle cutting-edge challenges while contributing to our collaborative environment.
  • Proactively expand your technical knowledge and capabilities through continuous learning opportunities.
  • Contribute to innovation initiatives and technology advancement efforts.
  • Provide technical guidance and mentorship to less experienced employees.
  • Perform other responsibilities as assigned.

What Will Our Ideal Candidate Have?

Technical Skills

  • Expert-level proficiency in Python, including experience with modern frameworks and best practices.
  • React UI development skills for creating intuitive and responsive user interfaces.
  • Solid SQL knowledge with hands-on PostgreSQL experience preferred.
  • Practical experience with cloud platforms, particularly AWS or Azure services and architecture.
  • Experience with generative AI technologies, including working knowledge of GenAI model strengths and weaknesses, experience implementing LLM applications using frameworks such as LangChain, Strands, or Microsoft Agent Framework, and the ability to integrate AI capabilities into production applications.
  • Working knowledge of Agentic Harness components.
  • Understanding of prompt engineering techniques and best practices.
  • Familiarity with vector databases for semantic search applications.
  • Knowledge of responsible AI principles and appropriate guardrails.

Core Competencies

  • Four plus years of software development experience.
  • Delivery - Intermediate delivery skills including the ability to estimate accurate timelines for tasks and deliver work at a steady, predictable pace to achieve commitments, contribute to the software design strategy and methodologies used to best meet system requirements, consider and build for many different use cases, avoid over-engineering, ensure automation, deliver complete solutions in small batches, and identify and negotiate important tradeoffs.
  • Domain Expertise - Demonstrated track record of domain expertise including understanding technical concepts necessary to do the job effectively and awareness of industry trends, willingness and concern for business issues and priorities, and in-depth knowledge of immediate systems with some knowledge of adjacent systems.
  • Problem Solving - Strong problem solver who ensures solutions are built for the long term, is able to resolve new issues, recognizes mistakes as learning and teaching opportunities, and consistently breaks down large problems into smaller, more manageable ones.
  • Communication - Strong communicator with the ability to articulate information clearly and concisely with business stakeholders, document work in a clear and easy-to-follow manner, collaborate well with team members as both a mentor and mentee, ask the right clarifying questions on vague requirements, offer and receive constructive feedback effectively, and make space for colleagues to share their thoughts.
  • Leadership - Intermediate leadership skills with the ability to help create a safe environment for others to learn and grow as engineers, and a proven track record of self-motivation in identifying opportunities and tracking team efforts.
What is a Must Have?
  • Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
  • 4 additional years of software engineering experience.
What Is in It for You?
  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Skills Required

  • Bachelor's degree in computer science, related STEM field, or equivalent experience
  • Four plus years of software development / engineering experience
  • Expert-level proficiency in Python
  • React UI development experience
  • Solid SQL knowledge with PostgreSQL experience preferred
  • Experience with cloud platforms (AWS or Azure)
  • Experience with generative AI technologies and LLM applications
  • Experience implementing LLM applications using frameworks such as LangChain, Strands, or Microsoft Agent Framework
  • Working knowledge of Agentic Harness components
  • Understanding of prompt engineering techniques and best practices
  • Familiarity with vector databases for semantic search
  • Knowledge of responsible AI principles and appropriate guardrails
  • Strong communication, problem-solving, delivery, and intermediate leadership skills
  • Authorized to work for any employer in the U.S.; employer does not sponsor H-1B, TN, or STEM OPT

Travelers Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travelers and has not been reviewed or approved by Travelers.

  • Retirement Support Feedback suggests total rewards are bolstered by a 401(k) match, a company‑funded pension, and a program that contributes to retirement savings when employees make student‑loan payments. These elements are consistently portrayed as standout strengths of the package.
  • Leave & Time Off Breadth Feedback suggests time off is generous from the start, with substantial PTO, paid holidays, and the option to purchase additional days. Defined leaves such as short‑term disability and bereavement further enhance perceived flexibility.
  • Healthcare Strength Feedback suggests medical, dental, and vision coverage is comprehensive, with multiple plan choices, HSAs/FSAs, and robust mental‑health and wellness resources. Day‑one eligibility and added programs like caregiver support and specialty care navigation reinforce depth.

Travelers Insights

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The Company
HQ: New York, NY
35,118 Employees

What We Do

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.

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