Marketing Statement:
Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.
Job Summary:
Participates in the customization, development, enhancement and maintenance of applications and systems. Assists in the design, coding, testing, debugging, and implementation phases of the application systems development process and provides technical support for application systems bug fixes, defects, issue resolution and regular maintenance.Essential Job Functions:Performs essential Applications Development and Support functions as applicable to the specific portfolio, including:
- Responsible for customization, development, enhancement and maintenance of applications in Microsoft .Net and React stacks. Provides technical expertise to the development and support team as part of various projects, initiatives or operations support
- Reviews business requirement documents to provide technical analysis and solution estimates
- Standardizes the quality assurance procedure for software
- Works with the business relationship teams to provide estimations and timelines for enhancements and new projects to meet business requirements
- Contributes to the technical implementation of Proof of Concepts when required
- Contributes towards DevOps, automation solutions, and continuous improvements to the operational delivery
- Ensures accuracy of implementation through unit testing and responsible for overall code quality
- Works collaboratively with the architecture, business analysis and QA teams and subject matter experts of the various upstream and downstream systems in the design and development of solutions
- Researches, evaluates and provides input to potential solutions, considering project constraints, organizational architecture standards, customer business processes and emerging technologies
- Participate in on-going operational support and maintenance activities
- Aligns to the maintenance and enforcement of SDLC (software development lifecycle) processes, departmental standards, style requirements and all other procedures necessary for data and system integrity
- Bachelor’s Degree preferred (preferably in Computer Science or related field)
- 2+ years of experience in developing enterprise applications using Microsoft stack of technologies
- Experience with C#, JavaScript, XML, JSON, CSS
- Experience with React, TypeScript is a plus
- Experience with SQL
- Azure Cloud development experience is a plus
- Experience providing technical support for resolutions
- Experience working with source code repositories
- Git experience is preferred
- Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access)
- Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational, or process problems, ability to apply this knowledge appropriately to diverse situations
- Demonstrated ability to learn and adopt modern technologies and tools
- Knowledge of SDLC and software support and maintenance approaches like Scrum and Waterfall
- Knowledge of Unit testing frameworks
- Knowledge of deployment automation tools and DevOps practices
- Excellent written and oral communication skills
- Excellent problem solving and analytical skills
- Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
- Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions
- Strategic thinking: Applies organizational acumen to identify and maintain focus on key success factors for the organization
- Superior attention to detail
- Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities
- Ability to work independently and without supervision
Salary range $55,000 to $68,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Skills Required
- Bachelor's degree in Computer Science, MIS, or Software Engineering
- 0-2 years software development and maintenance experience
- Experience writing functional requirements and technical specifications
- Experience designing and implementing solutions from functional and technical specs
- Experience providing technical support for resolutions and production issue troubleshooting
- Experience working with source code repositories
- Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, Access)
- Knowledge of SDLC and software support approaches (Scrum and Waterfall)
- Knowledge of unit testing frameworks
- Knowledge of scripting languages and tools for creating event-driven, interactive webpages
- Knowledge of tools and programming languages for developing and populating application databases
- Ability to write business requirements, functional and technical specifications
- Strong writing, communication, interpersonal, and customer service skills
- Demonstrated ability to learn and adopt new technologies and tools
- Knowledge of deployment automation tools and DevOps practices
What We Do
We provide professional support services to the Tokio Marine Group of companies in the United States, including Tokio Marine America, the First Insurance Company of Hawaii, and the Philadelphia Insurance Companies. Among our professional service offerings are actuarial, financial, audit, payroll, human resource, legal, information technology, communications, and investment expertise. At Tokio Marine North America Services (TMNAS), customer service is our focus and our passion. We are recognized as a Best Place to Work in Insurance, Best Place to Work in Pennsylvania, and Philly.com Top Workplace. We are also recognized as one of the Healthiest 100 Workplaces in America. At Tokio Marine North America Services, we strive to add value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our mission is to provide superior professional services which support the business and governance needs of our valued customers. Our values guide and direct our actions and our culture: *Customer-Centric Partnership *Integrity *Respect *Engagement *Innovation *Enthusiasm We strive to Empower our People, Look Beyond Profit, and Deliver on Commitments. We are passionate about the services we provide: Legal, Internal Audit, Actuarial, Finance & Accounting, Facilities, Communications, Human Resources, and Information Technology. It is only possible through the efforts of all employees that we are able To Be a Good Company, operating for the benefit of our customers, stakeholders, and society.
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