Software Engineer I (Backend)

TigerConnect transforms healthcare with the industry's most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor's offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We're a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
Are you seeking a challenging and rewarding opportunity to contribute to the technical design and implementation of new features for a highly scalable, secure communication platform that impacts the lives of doctors, nurses, and patients? As a Software Engineer I (Backend)at TigerConnect, you'll be responsible for building and maintaining the infrastructure that powers the future of healthcare communication.
We're seeking a hands-on platform engineer who is looking to build large-scale, distributed services and has a passion for solving challenging problems. This is a hybrid position based in our Mexico City technology hub where you'll have the opportunity to collaborate with our engineering teams across the globe.
What You'll Be Doing:

• Partnering with Senior Engineers to learn our tech stack and architecture

• Delivering ongoing feature and performance improvements for the leading healthcare communication infrastructure

• Developing and maintaining highly scalable and resilient microservices using Erlang or Elixir

• Working closely with the client and product teams to refine requirements for technical implementation

• Delivering innovative technology solutions that enable new product features and ongoing performance improvements

• Troubleshooting and resolving production issues and ensuring that the platform meets the highest levels of security and compliance

• Implementing automated testing, deployment, and monitoring processes to ensure high-quality code and fast turnaround times

What You Bring:

• An insatiable appetite for learning innovative approaches, technologies, and architectures and the maturity to apply these judiciously

• Bachelor's degree or higher in CS, EE or related discipline

• 1-2 years of experience in software engineering

• Basic knowledge in functional/asynchronous programming in one or several of the following in .Net, Haskell, Scala, or Clojure (Erlang, Elixir is a plus)

• Knowledge of immutable data structures, higher-order functions, and pattern matching

• Experience in cloud platforms; AWS preferred

• Knowledge building REST APIs

• Desire to build highly scalable, resilient high availability systems

• Familiarity with monitoring tools beyond Grafana and Kibana (e.g., Prometheus, Influx DB) preferred

• Understanding of cloud-based caching solutions (AWS Elastic ache, Azure Cache for Redis, etc.)

• Understanding of Event-Driven Architecture (EDA) and experience with message brokers like Apache Kafka or RabbitMQ

• Familiarity with log management and application performance monitoring (APM)

• Understanding database management and SQL/NoSQL databases

• Understanding security best practices in software development and cloud environments is preferred

• Demonstrated ability to learn new programming languages and technologies quickly

Perks & Benefits We Offer:

• Our hybrid teams bring together top talent from Mexico, the US, and around the globe
• Work from prime office spaces in the Reforma area of Mexico City
• Enjoy our comprehensive benefits with excellent medical, dental, vision, and life insurance coverage for you and your family
• Our annual wellness programs focus on both mental and physical well-being, with reimbursements, company-wide wellness days, and volunteer opportunities
• Enjoy additional perks and allowances, including a savings fund, monthly teleworking allowance, grocery vouchers and travel insurance
• With our LinkedIn Learning License, you'll have access to self-paced learning opportunities to help you grow and develop
• Enjoy our flexible time off policy with no limit on the number of days off
• Finally, you'll be part of a team that's truly mission-driven and dedicated to making a difference in the world of healthcare

Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We've been recognized as one of the Best Places to Work in Los Angeles (2022), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). We were also honored to be named to Inc. 5000's list of Fastest Growing Companies.
TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.